Bsod

R

r00ploi

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Hi.

I have just returned to my computer this evening and a message has come up saying windows has recovered from an unexpected shutdown. I have attached the memory dump files for someone to look at.

I would be grateful for any help.

Thanks
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7
Hello,
Install SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)

Please enable Verifier, it will find a faulty driver, causes a BSOD and the dump will blame the faulty driver.
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Regards...
Dean
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 00000003, Process
Arg2: 86c362b8, Terminating object
Arg3: 86c36424, Process image file name
Arg4: 82c770e0, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: 86c362b8

IMAGE_NAME:  wininit.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: wininit

FAULTING_MODULE: 00000000 

PROCESS_NAME:  wininit.exe

EXCEPTION_CODE: (Win32) 0x36b1 (14001) - The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.

BUGCHECK_STR:  0xF4_36B1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
8f47ac9c 82d2a51f 000000f4 00000003 86c362b8 nt!KeBugCheckEx+0x1e
8f47acc0 82cae322 82c770e0 86c36424 86c36350 nt!PspCatchCriticalBreak+0x71
8f47acf0 82cb01bf 86c362b8 8617cb40 000036b1 nt!PspTerminateAllThreads+0x2d
8f47ad24 82a9143a 00000000 000036b1 0018f6a0 nt!NtTerminateProcess+0x1a2
8f47ad24 77816344 00000000 000036b1 0018f6a0 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0018f6a0 00000000 00000000 00000000 00000000 0x77816344


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  0xF4_36B1_IMAGE_wininit.exe

BUCKET_ID:  0xF4_36B1_IMAGE_wininit.exe

Followup: MachineOwner
---------

1: kd> lmtsmn
start    end        module name
90bc6000 90bf2000   1394ohci 1394ohci.sys Tue Jul 14 11:51:59 2009 (4A5BC89F)
8b599000 8b5e1000   ACPI     ACPI.sys     Tue Jul 14 11:11:11 2009 (4A5BBF0F)
9063e000 90698000   afd      afd.sys      Tue Jul 14 11:12:34 2009 (4A5BBF62)
9463e000 94650000   AgileVpn AgileVpn.sys Tue Jul 14 11:55:00 2009 (4A5BC954)
90626000 90637000   amdppm   amdppm.sys   Tue Jul 14 11:11:03 2009 (4A5BBF07)
8b704000 8b70d000   amdxata  amdxata.sys  Wed May 20 05:57:35 2009 (4A12F30F)
8b6d8000 8b6e1000   atapi    atapi.sys    Tue Jul 14 11:11:15 2009 (4A5BBF13)
8b6e1000 8b704000   ataport  ataport.SYS  Tue Jul 14 11:11:18 2009 (4A5BBF16)
90e19000 9159f000   atikmdag atikmdag.sys Thu Jan 27 11:42:31 2011 (4D40A357)
90a24000 90a63000   atikmpag atikmpag.sys Thu Jan 27 11:13:11 2011 (4D409C77)
8bbb4000 8bbbc000   AtiPcie  AtiPcie.sys  Thu Mar 11 03:33:41 2010 (4B97ADC5)
8bbf5000 8bbfc000   Beep     Beep.SYS     Tue Jul 14 11:45:00 2009 (4A5BC6FC)
90618000 90626000   blbdrive blbdrive.sys Tue Jul 14 11:23:04 2009 (4A5BC1D8)
8b425000 8b42d000   BOOTVID  BOOTVID.dll  Tue Jul 14 13:04:34 2009 (4A5BD9A2)
95dd0000 95dee000   cdd      cdd.dll      unavailable (00000000)
8ba00000 8ba1f000   cdrom    cdrom.sys    Tue Jul 14 11:11:24 2009 (4A5BBF1C)
8b46f000 8b51a000   CI       CI.dll       Tue Jul 14 13:09:28 2009 (4A5BDAC8)
8bb8f000 8bbb4000   CLASSPNP CLASSPNP.SYS Tue Jul 14 11:11:20 2009 (4A5BBF18)
8b42d000 8b46f000   CLFS     CLFS.SYS     Tue Jul 14 11:11:10 2009 (4A5BBF0E)
8b99c000 8b9f9000   cng      cng.sys      Tue Jul 14 11:32:55 2009 (4A5BC427)
8b5f2000 8b5ff000   CompositeBus CompositeBus.sys Tue Jul 14 11:45:26 2009 (4A5BC716)
95050000 9505d000   crashdmp crashdmp.sys Tue Jul 14 11:45:50 2009 (4A5BC72E)
9079c000 90800000   csc      csc.sys      Tue Jul 14 11:15:08 2009 (4A5BBFFC)
90600000 90618000   dfsc     dfsc.sys     Tue Jul 14 11:14:16 2009 (4A5BBFC8)
90790000 9079c000   discache discache.sys Tue Jul 14 11:24:04 2009 (4A5BC214)
8bb7e000 8bb8f000   disk     disk.sys     Tue Jul 14 11:11:28 2009 (4A5BBF20)
9502d000 95046000   drmk     drmk.sys     Tue Jul 14 12:36:05 2009 (4A5BD2F5)
95068000 95071000   dump_atapi dump_atapi.sys Tue Jul 14 11:11:15 2009 (4A5BBF13)
9505d000 95068000   dump_dumpata dump_dumpata.sys Tue Jul 14 11:11:16 2009 (4A5BBF14)
95071000 95082000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:12:47 2009 (4A5BBF6F)
95046000 95050000   Dxapi    Dxapi.sys    Tue Jul 14 11:25:25 2009 (4A5BC265)
90a63000 90b1a000   dxgkrnl  dxgkrnl.sys  Tue Nov 02 15:37:53 2010 (4CCF7981)
9159f000 915d8000   dxgmms1  dxgmms1.sys  Thu Feb 03 16:34:49 2011 (4D4A2259)
90bf2000 90bfd000   fdc      fdc.sys      Tue Jul 14 11:45:45 2009 (4A5BC729)
8b741000 8b752000   fileinfo fileinfo.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
94787000 94791000   flpydisk flpydisk.sys Tue Jul 14 11:45:45 2009 (4A5BC729)
8b70d000 8b741000   fltmgr   fltmgr.sys   Tue Jul 14 11:11:13 2009 (4A5BBF11)
8b80e000 8b817000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:11:14 2009 (4A5BBF12)
8bb4c000 8bb7e000   fvevol   fvevol.sys   Sat Sep 26 14:24:21 2009 (4ABD7B55)
8bd86000 8bdb7000   fwpkclnt fwpkclnt.sys Tue Jul 14 11:12:03 2009 (4A5BBF43)
82a17000 82a4e000   hal      halmacpi.dll Tue Jul 14 11:11:03 2009 (4A5BBF07)
915d8000 915f7000   HDAudBus HDAudBus.sys Tue Jul 14 11:50:55 2009 (4A5BC85F)
947a2000 947f2000   HdAudio  HdAudio.sys  Tue Jul 14 11:51:46 2009 (4A5BC892)
8bc35000 8bc3d000   hwpolicy hwpolicy.sys Tue Jul 14 11:11:01 2009 (4A5BBF05)
946e5000 946f2000   kbdclass kbdclass.sys Tue Jul 14 11:11:15 2009 (4A5BBF13)
80bd5000 80bdd000   kdcom    kdcom.dll    Tue Jul 14 13:08:58 2009 (4A5BDAAA)
94701000 94735000   ks       ks.sys       Thu Mar 04 16:57:52 2010 (4B8F2FC0)
8b989000 8b99c000   ksecdd   ksecdd.sys   Tue Jul 14 11:11:56 2009 (4A5BBF3C)
8bb17000 8bb3c000   ksecpkg  ksecpkg.sys  Fri Dec 11 17:04:22 2009 (4B21C4C6)
8b409000 8b414000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 11:13:13 2009 (4A5BBF89)
946f2000 946ff000   mouclass mouclass.sys Tue Jul 14 11:11:15 2009 (4A5BBF13)
8b6c2000 8b6d8000   mountmgr mountmgr.sys Tue Jul 14 11:11:27 2009 (4A5BBF1F)
8b790000 8b79b000   Msfs     Msfs.SYS     Tue Jul 14 11:11:26 2009 (4A5BBF1E)
8b5ea000 8b5f2000   msisadrv msisadrv.sys Tue Jul 14 11:11:09 2009 (4A5BBF0D)
8b95e000 8b989000   msrpc    msrpc.sys    Tue Jul 14 11:11:59 2009 (4A5BBF3F)
90786000 90790000   mssmbios mssmbios.sys Tue Jul 14 11:19:25 2009 (4A5BC0FD)
8bb3c000 8bb4c000   mup      mup.sys      Tue Jul 14 11:14:14 2009 (4A5BBFC6)
8ba22000 8bad9000   ndis     ndis.sys     Tue Jul 14 11:12:24 2009 (4A5BBF58)
94668000 94673000   ndistapi ndistapi.sys Tue Jul 14 11:54:24 2009 (4A5BC930)
94673000 94695000   ndiswan  ndiswan.sys  Tue Jul 14 11:54:34 2009 (4A5BC93A)
94791000 947a2000   NDProxy  NDProxy.SYS  Tue Jul 14 11:54:27 2009 (4A5BC933)
906f0000 906fe000   netbios  netbios.sys  Tue Jul 14 11:53:54 2009 (4A5BC912)
90698000 906ca000   netbt    netbt.sys    Tue Jul 14 11:12:18 2009 (4A5BBF52)
8bad9000 8bb17000   NETIO    NETIO.SYS    Tue Jul 14 11:12:35 2009 (4A5BBF63)
8b79b000 8b7a9000   Npfs     Npfs.SYS     Tue Jul 14 11:11:31 2009 (4A5BBF23)
9077c000 90786000   nsiproxy nsiproxy.sys Tue Jul 14 11:12:08 2009 (4A5BBF48)
82a4e000 82e5e000   nt       ntkrpamp.exe Wed Oct 27 15:30:44 2010 (4CC78ED4)
8b82f000 8b95e000   Ntfs     Ntfs.sys     Tue Jul 14 11:12:05 2009 (4A5BBF45)
8bbee000 8bbf5000   Null     Null.SYS     Tue Jul 14 11:11:12 2009 (4A5BBF10)
906d1000 906f0000   pacer    pacer.sys    Tue Jul 14 11:53:58 2009 (4A5BC916)
90a0a000 90a22000   parport  parport.sys  Tue Jul 14 11:45:34 2009 (4A5BC71E)
8b641000 8b652000   partmgr  partmgr.sys  Tue Jul 14 11:11:35 2009 (4A5BBF27)
8b60c000 8b636000   pci      pci.sys      Tue Jul 14 11:11:16 2009 (4A5BBF14)
8b6ad000 8b6b4000   pciide   pciide.sys   Tue Jul 14 11:11:19 2009 (4A5BBF17)
8b6b4000 8b6c2000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:11:15 2009 (4A5BBF13)
8b800000 8b80e000   pcw      pcw.sys      Tue Jul 14 11:11:10 2009 (4A5BBF0E)
94600000 9462f000   portcls  portcls.sys  Tue Jul 14 11:51:00 2009 (4A5BC864)
8b414000 8b425000   PSHED    PSHED.dll    Tue Jul 14 13:09:36 2009 (4A5BDAD0)
94650000 94668000   rasl2tp  rasl2tp.sys  Tue Jul 14 11:54:33 2009 (4A5BC939)
94695000 946ad000   raspppoe raspppoe.sys Tue Jul 14 11:54:53 2009 (4A5BC94D)
946ad000 946c4000   raspptp  raspptp.sys  Tue Jul 14 11:54:47 2009 (4A5BC947)
946c4000 946db000   rassstp  rassstp.sys  Tue Jul 14 11:54:57 2009 (4A5BC951)
9073b000 9077c000   rdbss    rdbss.sys    Tue Jul 14 11:14:26 2009 (4A5BBFD2)
946db000 946e5000   rdpbus   rdpbus.sys   Tue Jul 14 12:02:40 2009 (4A5BCB20)
8b823000 8b82b000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:01:40 2009 (4A5BCAE4)
8b780000 8b788000   rdpencdd rdpencdd.sys Tue Jul 14 12:01:39 2009 (4A5BCAE3)
8b788000 8b790000   rdprefmp rdprefmp.sys Tue Jul 14 12:01:41 2009 (4A5BCAE5)
8bc08000 8bc35000   rdyboost rdyboost.sys Tue Jul 14 11:22:02 2009 (4A5BC19A)
90b1a000 90b6c000   Rt86win7 Rt86win7.sys Fri Jan 14 00:56:25 2011 (4D2EE869)
90a00000 90a0a000   serenum  serenum.sys  Tue Jul 14 11:45:27 2009 (4A5BC717)
906fe000 90718000   serial   serial.sys   Tue Jul 14 11:45:33 2009 (4A5BC71D)
8bc00000 8bc08000   spldr    spldr.sys    Tue May 12 04:13:47 2009 (4A084EBB)
946ff000 94700380   swenum   swenum.sys   Tue Jul 14 11:45:08 2009 (4A5BC704)
8bc3d000 8bd86000   tcpip    tcpip.sys    Mon Jun 14 15:36:59 2010 (4C15A3DB)
8b7c0000 8b7cb000   TDI      TDI.SYS      Tue Jul 14 11:12:12 2009 (4A5BBF4C)
8b7a9000 8b7c0000   tdx      tdx.sys      Tue Jul 14 11:12:10 2009 (4A5BBF4A)
9072b000 9073b000   termdd   termdd.sys   Tue Jul 14 12:01:35 2009 (4A5BCADF)
95da0000 95da9000   TSDDD    TSDDD.dll    Tue Jul 14 12:01:40 2009 (4A5BCAE4)
8b7cb000 8b7ec000   tunnel   tunnel.sys   Tue Jul 14 11:54:03 2009 (4A5BC91B)
94735000 94743000   umbus    umbus.sys    Tue Jul 14 11:51:38 2009 (4A5BC88A)
90bb7000 90bc6000   usbehci  usbehci.sys  Tue Jul 14 11:51:14 2009 (4A5BC872)
90e0a000 90e16000   usbfilter usbfilter.sys Wed Dec 15 23:34:42 2010 (4D0899C2)
94743000 94787000   usbhub   usbhub.sys   Tue Jul 14 11:52:06 2009 (4A5BC8A6)
90e00000 90e0a000   usbohci  usbohci.sys  Tue Jul 14 11:51:14 2009 (4A5BC872)
90b6c000 90bb7000   USBPORT  USBPORT.SYS  Tue Jul 14 11:51:13 2009 (4A5BC871)
8b636000 8b641000   vdrvroot vdrvroot.sys Tue Jul 14 11:46:19 2009 (4A5BC74B)
8b817000 8b823000   vga      vga.sys      Tue Jul 14 11:25:50 2009 (4A5BC27E)
8b752000 8b773000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:25:49 2009 (4A5BC27D)
8bdb7000 8bdbf380   vmstorfl vmstorfl.sys Tue Jul 14 11:28:44 2009 (4A5BC32C)
8b652000 8b662000   volmgr   volmgr.sys   Tue Jul 14 11:11:25 2009 (4A5BBF1D)
8b662000 8b6ad000   volmgrx  volmgrx.sys  Tue Jul 14 11:11:41 2009 (4A5BBF2D)
8bdc0000 8bdff000   volsnap  volsnap.sys  Tue Jul 14 11:11:34 2009 (4A5BBF26)
90718000 9072b000   wanarp   wanarp.sys   Tue Jul 14 11:55:02 2009 (4A5BC956)
8b773000 8b780000   watchdog watchdog.sys Tue Jul 14 11:24:10 2009 (4A5BC21A)
8b51a000 8b58b000   Wdf01000 Wdf01000.sys Tue Jul 14 11:11:36 2009 (4A5BBF28)
8b58b000 8b599000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:11:25 2009 (4A5BBF1D)
906ca000 906d1000   wfplwf   wfplwf.sys   Tue Jul 14 11:53:51 2009 (4A5BC90F)
95b40000 95d8b000   win32k   win32k.sys   Wed Jan 05 16:37:16 2011 (4D23E76C)
8b7ec000 8b7f5000   wmiacpi  wmiacpi.sys  Tue Jul 14 11:19:16 2009 (4A5BC0F4)
8b5e1000 8b5ea000   WMILIB   WMILIB.SYS   Tue Jul 14 11:11:22 2009 (4A5BBF1A)

Unloaded modules:
8bbbc000 8bbc9000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
8bbc9000 8bbd4000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
8bbd4000 8bbdd000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
8bbdd000 8bbee000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
1: kd> 
start    end        module name
90bc6000 90bf2000   1394ohci 1394ohci.sys Tue Jul 14 11:51:59 2009 (4A5BC89F)
8b599000 8b5e1000   ACPI     ACPI.sys     Tue Jul 14 11:11:11 2009 (4A5BBF0F)
9063e000 90698000   afd      afd.sys      Tue Jul 14 11:12:34 2009 (4A5BBF62)
9463e000 94650000   AgileVpn AgileVpn.sys Tue Jul 14 11:55:00 2009 (4A5BC954)
90626000 90637000   amdppm   amdppm.sys   Tue Jul 14 11:11:03 2009 (4A5BBF07)
8b704000 8b70d000   amdxata  amdxata.sys  Wed May 20 05:57:35 2009 (4A12F30F)
8b6d8000 8b6e1000   atapi    atapi.sys    Tue Jul 14 11:11:15 2009 (4A5BBF13)
8b6e1000 8b704000   ataport  ataport.SYS  Tue Jul 14 11:11:18 2009 (4A5BBF16)
90e19000 9159f000   atikmdag atikmdag.sys Thu Jan 27 11:42:31 2011 (4D40A357)
90a24000 90a63000   atikmpag atikmpag.sys Thu Jan 27 11:13:11 2011 (4D409C77)
8bbb4000 8bbbc000   AtiPcie  AtiPcie.sys  Thu Mar 11 03:33:41 2010 (4B97ADC5)
8bbf5000 8bbfc000   Beep     Beep.SYS     Tue Jul 14 11:45:00 2009 (4A5BC6FC)
90618000 90626000   blbdrive blbdrive.sys Tue Jul 14 11:23:04 2009 (4A5BC1D8)
8b425000 8b42d000   BOOTVID  BOOTVID.dll  Tue Jul 14 13:04:34 2009 (4A5BD9A2)
95dd0000 95dee000   cdd      cdd.dll      unavailable (00000000)
8ba00000 8ba1f000   cdrom    cdrom.sys    Tue Jul 14 11:11:24 2009 (4A5BBF1C)
8b46f000 8b51a000   CI       CI.dll       Tue Jul 14 13:09:28 2009 (4A5BDAC8)
8bb8f000 8bbb4000   CLASSPNP CLASSPNP.SYS Tue Jul 14 11:11:20 2009 (4A5BBF18)
8b42d000 8b46f000   CLFS     CLFS.SYS     Tue Jul 14 11:11:10 2009 (4A5BBF0E)
8b99c000 8b9f9000   cng      cng.sys      Tue Jul 14 11:32:55 2009 (4A5BC427)
8b5f2000 8b5ff000   CompositeBus CompositeBus.sys Tue Jul 14 11:45:26 2009 (4A5BC716)
95050000 9505d000   crashdmp crashdmp.sys Tue Jul 14 11:45:50 2009 (4A5BC72E)
9079c000 90800000   csc      csc.sys      Tue Jul 14 11:15:08 2009 (4A5BBFFC)
90600000 90618000   dfsc     dfsc.sys     Tue Jul 14 11:14:16 2009 (4A5BBFC8)
90790000 9079c000   discache discache.sys Tue Jul 14 11:24:04 2009 (4A5BC214)
8bb7e000 8bb8f000   disk     disk.sys     Tue Jul 14 11:11:28 2009 (4A5BBF20)
9502d000 95046000   drmk     drmk.sys     Tue Jul 14 12:36:05 2009 (4A5BD2F5)
95068000 95071000   dump_atapi dump_atapi.sys Tue Jul 14 11:11:15 2009 (4A5BBF13)
9505d000 95068000   dump_dumpata dump_dumpata.sys Tue Jul 14 11:11:16 2009 (4A5BBF14)
95071000 95082000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:12:47 2009 (4A5BBF6F)
95046000 95050000   Dxapi    Dxapi.sys    Tue Jul 14 11:25:25 2009 (4A5BC265)
90a63000 90b1a000   dxgkrnl  dxgkrnl.sys  Tue Nov 02 15:37:53 2010 (4CCF7981)
9159f000 915d8000   dxgmms1  dxgmms1.sys  Thu Feb 03 16:34:49 2011 (4D4A2259)
90bf2000 90bfd000   fdc      fdc.sys      Tue Jul 14 11:45:45 2009 (4A5BC729)
8b741000 8b752000   fileinfo fileinfo.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
94787000 94791000   flpydisk flpydisk.sys Tue Jul 14 11:45:45 2009 (4A5BC729)
8b70d000 8b741000   fltmgr   fltmgr.sys   Tue Jul 14 11:11:13 2009 (4A5BBF11)
8b80e000 8b817000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:11:14 2009 (4A5BBF12)
8bb4c000 8bb7e000   fvevol   fvevol.sys   Sat Sep 26 14:24:21 2009 (4ABD7B55)
8bd86000 8bdb7000   fwpkclnt fwpkclnt.sys Tue Jul 14 11:12:03 2009 (4A5BBF43)
82a17000 82a4e000   hal      halmacpi.dll Tue Jul 14 11:11:03 2009 (4A5BBF07)
915d8000 915f7000   HDAudBus HDAudBus.sys Tue Jul 14 11:50:55 2009 (4A5BC85F)
947a2000 947f2000   HdAudio  HdAudio.sys  Tue Jul 14 11:51:46 2009 (4A5BC892)
8bc35000 8bc3d000   hwpolicy hwpolicy.sys Tue Jul 14 11:11:01 2009 (4A5BBF05)
946e5000 946f2000   kbdclass kbdclass.sys Tue Jul 14 11:11:15 2009 (4A5BBF13)
80bd5000 80bdd000   kdcom    kdcom.dll    Tue Jul 14 13:08:58 2009 (4A5BDAAA)
94701000 94735000   ks       ks.sys       Thu Mar 04 16:57:52 2010 (4B8F2FC0)
8b989000 8b99c000   ksecdd   ksecdd.sys   Tue Jul 14 11:11:56 2009 (4A5BBF3C)
8bb17000 8bb3c000   ksecpkg  ksecpkg.sys  Fri Dec 11 17:04:22 2009 (4B21C4C6)
8b409000 8b414000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 11:13:13 2009 (4A5BBF89)
946f2000 946ff000   mouclass mouclass.sys Tue Jul 14 11:11:15 2009 (4A5BBF13)
8b6c2000 8b6d8000   mountmgr mountmgr.sys Tue Jul 14 11:11:27 2009 (4A5BBF1F)
8b790000 8b79b000   Msfs     Msfs.SYS     Tue Jul 14 11:11:26 2009 (4A5BBF1E)
8b5ea000 8b5f2000   msisadrv msisadrv.sys Tue Jul 14 11:11:09 2009 (4A5BBF0D)
8b95e000 8b989000   msrpc    msrpc.sys    Tue Jul 14 11:11:59 2009 (4A5BBF3F)
90786000 90790000   mssmbios mssmbios.sys Tue Jul 14 11:19:25 2009 (4A5BC0FD)
8bb3c000 8bb4c000   mup      mup.sys      Tue Jul 14 11:14:14 2009 (4A5BBFC6)
8ba22000 8bad9000   ndis     ndis.sys     Tue Jul 14 11:12:24 2009 (4A5BBF58)
94668000 94673000   ndistapi ndistapi.sys Tue Jul 14 11:54:24 2009 (4A5BC930)
94673000 94695000   ndiswan  ndiswan.sys  Tue Jul 14 11:54:34 2009 (4A5BC93A)
94791000 947a2000   NDProxy  NDProxy.SYS  Tue Jul 14 11:54:27 2009 (4A5BC933)
906f0000 906fe000   netbios  netbios.sys  Tue Jul 14 11:53:54 2009 (4A5BC912)
90698000 906ca000   netbt    netbt.sys    Tue Jul 14 11:12:18 2009 (4A5BBF52)
8bad9000 8bb17000   NETIO    NETIO.SYS    Tue Jul 14 11:12:35 2009 (4A5BBF63)
8b79b000 8b7a9000   Npfs     Npfs.SYS     Tue Jul 14 11:11:31 2009 (4A5BBF23)
9077c000 90786000   nsiproxy nsiproxy.sys Tue Jul 14 11:12:08 2009 (4A5BBF48)
82a4e000 82e5e000   nt       ntkrpamp.exe Wed Oct 27 15:30:44 2010 (4CC78ED4)
8b82f000 8b95e000   Ntfs     Ntfs.sys     Tue Jul 14 11:12:05 2009 (4A5BBF45)
8bbee000 8bbf5000   Null     Null.SYS     Tue Jul 14 11:11:12 2009 (4A5BBF10)
906d1000 906f0000   pacer    pacer.sys    Tue Jul 14 11:53:58 2009 (4A5BC916)
90a0a000 90a22000   parport  parport.sys  Tue Jul 14 11:45:34 2009 (4A5BC71E)
8b641000 8b652000   partmgr  partmgr.sys  Tue Jul 14 11:11:35 2009 (4A5BBF27)
8b60c000 8b636000   pci      pci.sys      Tue Jul 14 11:11:16 2009 (4A5BBF14)
8b6ad000 8b6b4000   pciide   pciide.sys   Tue Jul 14 11:11:19 2009 (4A5BBF17)
8b6b4000 8b6c2000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:11:15 2009 (4A5BBF13)
8b800000 8b80e000   pcw      pcw.sys      Tue Jul 14 11:11:10 2009 (4A5BBF0E)
94600000 9462f000   portcls  portcls.sys  Tue Jul 14 11:51:00 2009 (4A5BC864)
8b414000 8b425000   PSHED    PSHED.dll    Tue Jul 14 13:09:36 2009 (4A5BDAD0)
94650000 94668000   rasl2tp  rasl2tp.sys  Tue Jul 14 11:54:33 2009 (4A5BC939)
94695000 946ad000   raspppoe raspppoe.sys Tue Jul 14 11:54:53 2009 (4A5BC94D)
946ad000 946c4000   raspptp  raspptp.sys  Tue Jul 14 11:54:47 2009 (4A5BC947)
946c4000 946db000   rassstp  rassstp.sys  Tue Jul 14 11:54:57 2009 (4A5BC951)
9073b000 9077c000   rdbss    rdbss.sys    Tue Jul 14 11:14:26 2009 (4A5BBFD2)
946db000 946e5000   rdpbus   rdpbus.sys   Tue Jul 14 12:02:40 2009 (4A5BCB20)
8b823000 8b82b000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:01:40 2009 (4A5BCAE4)
8b780000 8b788000   rdpencdd rdpencdd.sys Tue Jul 14 12:01:39 2009 (4A5BCAE3)
8b788000 8b790000   rdprefmp rdprefmp.sys Tue Jul 14 12:01:41 2009 (4A5BCAE5)
8bc08000 8bc35000   rdyboost rdyboost.sys Tue Jul 14 11:22:02 2009 (4A5BC19A)
90b1a000 90b6c000   Rt86win7 Rt86win7.sys Fri Jan 14 00:56:25 2011 (4D2EE869)
90a00000 90a0a000   serenum  serenum.sys  Tue Jul 14 11:45:27 2009 (4A5BC717)
906fe000 90718000   serial   serial.sys   Tue Jul 14 11:45:33 2009 (4A5BC71D)
8bc00000 8bc08000   spldr    spldr.sys    Tue May 12 04:13:47 2009 (4A084EBB)
946ff000 94700380   swenum   swenum.sys   Tue Jul 14 11:45:08 2009 (4A5BC704)
8bc3d000 8bd86000   tcpip    tcpip.sys    Mon Jun 14 15:36:59 2010 (4C15A3DB)
8b7c0000 8b7cb000   TDI      TDI.SYS      Tue Jul 14 11:12:12 2009 (4A5BBF4C)
8b7a9000 8b7c0000   tdx      tdx.sys      Tue Jul 14 11:12:10 2009 (4A5BBF4A)
9072b000 9073b000   termdd   termdd.sys   Tue Jul 14 12:01:35 2009 (4A5BCADF)
95da0000 95da9000   TSDDD    TSDDD.dll    Tue Jul 14 12:01:40 2009 (4A5BCAE4)
8b7cb000 8b7ec000   tunnel   tunnel.sys   Tue Jul 14 11:54:03 2009 (4A5BC91B)
94735000 94743000   umbus    umbus.sys    Tue Jul 14 11:51:38 2009 (4A5BC88A)
90bb7000 90bc6000   usbehci  usbehci.sys  Tue Jul 14 11:51:14 2009 (4A5BC872)
90e0a000 90e16000   usbfilter usbfilter.sys Wed Dec 15 23:34:42 2010 (4D0899C2)
94743000 94787000   usbhub   usbhub.sys   Tue Jul 14 11:52:06 2009 (4A5BC8A6)
90e00000 90e0a000   usbohci  usbohci.sys  Tue Jul 14 11:51:14 2009 (4A5BC872)
90b6c000 90bb7000   USBPORT  USBPORT.SYS  Tue Jul 14 11:51:13 2009 (4A5BC871)
8b636000 8b641000   vdrvroot vdrvroot.sys Tue Jul 14 11:46:19 2009 (4A5BC74B)
8b817000 8b823000   vga      vga.sys      Tue Jul 14 11:25:50 2009 (4A5BC27E)
8b752000 8b773000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:25:49 2009 (4A5BC27D)
8bdb7000 8bdbf380   vmstorfl vmstorfl.sys Tue Jul 14 11:28:44 2009 (4A5BC32C)
8b652000 8b662000   volmgr   volmgr.sys   Tue Jul 14 11:11:25 2009 (4A5BBF1D)
8b662000 8b6ad000   volmgrx  volmgrx.sys  Tue Jul 14 11:11:41 2009 (4A5BBF2D)
8bdc0000 8bdff000   volsnap  volsnap.sys  Tue Jul 14 11:11:34 2009 (4A5BBF26)
90718000 9072b000   wanarp   wanarp.sys   Tue Jul 14 11:55:02 2009 (4A5BC956)
8b773000 8b780000   watchdog watchdog.sys Tue Jul 14 11:24:10 2009 (4A5BC21A)
8b51a000 8b58b000   Wdf01000 Wdf01000.sys Tue Jul 14 11:11:36 2009 (4A5BBF28)
8b58b000 8b599000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:11:25 2009 (4A5BBF1D)
906ca000 906d1000   wfplwf   wfplwf.sys   Tue Jul 14 11:53:51 2009 (4A5BC90F)
95b40000 95d8b000   win32k   win32k.sys   Wed Jan 05 16:37:16 2011 (4D23E76C)
8b7ec000 8b7f5000   wmiacpi  wmiacpi.sys  Tue Jul 14 11:19:16 2009 (4A5BC0F4)
8b5e1000 8b5ea000   WMILIB   WMILIB.SYS   Tue Jul 14 11:11:22 2009 (4A5BBF1A)

Unloaded modules:
8bbbc000 8bbc9000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
8bbc9000 8bbd4000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
8bbd4000 8bbdd000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
8bbdd000 8bbee000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Hi

Thanks for your reply

So am I correct in thinking that it's not a hardware issue then?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7
It is not hardware issue.
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
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