bsod

[mcfly2309]

hello, so i got this blue screen while using the laptop a few hours after i had accidentaly stuck my finger in an ethernet port and felt a small electrical discharge. This is why i fear i may have damaged some circuit or something. This is a thinkpad x301 running windows 7 ultimate 32 bit, full retail. It is like 2 years old, this laptop, hope you can help, because i'm really worried. After rebooting the blue screen hasn't happened again anyway...

 

[zigzag3143]

hello, so i got this blue screen while using the laptop a few hours after i had accidentaly stuck my finger in an ethernet port and felt a small electrical discharge. This is why i fear i may have damaged some circuit or something. This is a thinkpad x301 running windows 7 ultimate 32 bit, full retail. It is like 2 years old, this laptop, hope you can help, because i'm really worried. After rebooting the blue screen hasn't happened again anyway...

Nothing damaged I suspect. This one (the recent one not from feb) was caused by your Intel graphics driver

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\042211-8689-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0x82c0e000 PsLoadedModuleList = 0x82d58850
Debug session time: Fri Apr 22 04:01:45.694 2011 (GMT-4)
System Uptime: 0 days 5:26:12.675
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {cccccccc, 2, 1, 82c87a23}

Unable to load image \SystemRoot\system32\DRIVERS\igdkmd32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessDpcCompletedPacket+3d6 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: cccccccc, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82c87a23, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82d78718
Unable to read MiSystemVaType memory at 82d581a0
 cccccccc 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KiSignalSynchronizationObject+1c
82c87a23 8901            mov     dword ptr [ecx],eax

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  8078ac64 -- (.trap 0xffffffff8078ac64)
ErrCode = 00000002
eax=0004c25d ebx=b6e51b78 ecx=cccccccc edx=00000000 esi=0004c25d edi=909a32a7
eip=82c87a23 esp=8078acd8 ebp=8078ace8 iopl=0         nv up ei ng nz ac po cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010293
nt!KiSignalSynchronizationObject+0x1c:
82c87a23 8901            mov     dword ptr [ecx],eax  ds:0023:cccccccc=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82c87a23 to 82c4f5cb

STACK_TEXT:  
8078ac64 82c87a23 badb0d00 00000000 8078ac84 nt!KiTrap0E+0x2cf
8078ace8 82c85553 82d39d20 b6e51b70 82609788 nt!KiSignalSynchronizationObject+0x1c
8078ad10 9099934e b6e51b70 00000000 00000000 nt!KeSetEvent+0x8e
8078ad5c 90999451 82609788 82607000 00000000 dxgmms1!VidSchiProcessDpcCompletedPacket+0x3d6
8078ad78 9099951e 82609788 879de000 82609788 dxgmms1!VidSchiProcessDpcDmaPacket+0xc5
8078ad90 90999832 879de000 00000001 85e995a0 dxgmms1!VidSchDdiNotifyDpcWorker+0xb2
8078adb4 92145f28 85f15518 8078add4 92145e88 dxgmms1!VidSchDdiNotifyDpc+0x78
8078adc0 92145e88 8598eec0 85f15518 92145e2b dxgkrnl!VIDSCH_EXPORT::VidSchDdiNotifyDpc+0x11
8078add4 918aceb4 85f15518 92145e2b 8078ae18 dxgkrnl!DxgNotifyDpcCB+0x5d
WARNING: Stack unwind information not available. Following frames may be wrong.
8078ade4 918acb0c 85f5b000 00000000 8807bbc4 igdkmd32+0x87eb4
8078ae18 9183960d 85f5b000 00000000 00000000 igdkmd32+0x87b0c
8078af28 92145b45 85f5b000 85f15908 84b91a24 igdkmd32+0x1460d
8078af48 82c861b5 85f15908 85f15518 00000000 dxgkrnl!DpiFdoDpcForIsr+0x28
8078afa4 82c86018 82d39d20 84b919a0 00000000 nt!KiExecuteAllDpcs+0xf9
8078aff4 82c857dc 80786bc8 00000000 00000000 nt!KiRetireDpcList+0xd5
8078aff8 80786bc8 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
82c857dc 00000000 0000001a 00d6850f bb830000 0x80786bc8


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VidSchiProcessDpcCompletedPacket+3d6
9099934e 807dff00        cmp     byte ptr [ebp-1],0

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  dxgmms1!VidSchiProcessDpcCompletedPacket+3d6

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d4a24c1

FAILURE_BUCKET_ID:  0xA_dxgmms1!VidSchiProcessDpcCompletedPacket+3d6

BUCKET_ID:  0xA_dxgmms1!VidSchiProcessDpcCompletedPacket+3d6

Followup: MachineOwner
---------

Plus you have some really Old drivers that need updating

ArcSoftKsUFilter.sys    3/27/2008 03:13:42 AM    0x8291c000    0x82925000    0x00009000    0x47eb4926                            
e1y6032.sys    8/22/2008 06:09:12 PM    0x909c5000    0x909ff000    0x0003a000    0x48af3908                            
mcdbus.sys    2/24/2009 06:42:13 AM    0x935a1000    0x935bd800    0x0001c800    0x49a3cf05                            
ssmdrv.sys    5/5/2009 06:05:18 AM    0x8dfe4000    0x8dfe9a00    0x00005a00    0x4a000f5e                            
spldr.sys    5/11/2009 12:13:47 PM    0x88df7000    0x88dff000    0x00008000    0x4a084ebb                            
HECI.sys    6/23/2009 03:49:57 PM    0x91800000    0x91809f80    0x00009f80    0x4a4131e5                            
Tvti2c.sys    7/1/2009 10:16:55 PM    0x935eb000    0x935f2b80    0x00007b80    0x4a4c1897

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

 

[mcfly2309]

thats a relief, many thanks for your answer

 

[Win7236]

Hello mcfly, I occasionally get the exact same BugCheck A, {cccccccc, ...} as you. Even the stack trace is the same! I have the same OS and similar hardware (Intel GL40 video instead of the GM45 Express in your Thinkpad X301). I have all the latest service packs and fixes for Win7.

Were you able to resolve the problem? If so, what was the solution?

 

[writhziden]

Please start a new thread following the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html to allow us to better assist you. All systems are different, so your problem may not be the same as that experienced by the OP of this thread.

 

[Win7236]

Interesting, so I can't even ask if his problem was resolved? I think it's a fair question and could potentially benefit many people who stumble on this forum like I did.

 

[writhziden]

Your post was fine, and you are right that it would be beneficial if the OP responded whether the problem is solved or there is still more help needed. I was just suggesting starting another thread as well because you are not likely to get a response in this one. My suggestion was meant to help you and anyone else who might be experiencing your crashes so that you may mark the thread solved when you solve your crashes.