bsod

[bobmane]

yup...happened twice in last 2 weeks (before service pack 1 install)

and now it just happened again...(after service pack 1 install)

 

[DeanP]

Bugcheck 0x124 = Hardware WHEA = Hardware Failure
http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

Run 3 tests (Blend, Small & Large FFTs) of Prime95 as dump blames your Intel Processor: http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

Dean

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa801bac7028, b2000000, 80200e0f}

Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : hardware

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa801bac7028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000080200e0f, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`03172b58 fffff800`03022a3b : 00000000`00000124 00000000`00000000 fffffa80`1bac7028 00000000`b2000000 : nt!KeBugCheckEx
fffff880`03172b60 fffff800`031e67d3 : 00000000`00000001 fffffa80`1bc6a7d0 00000000`00000000 fffffa80`1bc6a820 : hal!HalBugCheckSystem+0x1e3
fffff880`03172ba0 fffff800`03022700 : 00000000`00000728 fffffa80`1bc6a7d0 fffff880`03172f30 fffff880`03172f00 : nt!WheaReportHwError+0x263
fffff880`03172c00 fffff800`03022052 : fffffa80`1bc6a7d0 fffff880`03172f30 fffffa80`1bc6a7d0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`03172d50 fffff800`03021f0d : 00000000`00000008 00000000`00000001 fffff880`03172fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`03172d90 fffff800`03015e88 : 00000000`00000000 fffff880`0316a180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`03172dc0 fffff800`030d7f2c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`03172df0 fffff800`030d7d93 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`03172f30 fffff880`04965c61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`03192c98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm+0x2c61


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

Followup: MachineOwner
---------

 

[bobmane]

"Run 3 tests (Blend, Small & Large FFTs) of Prime95 as dump blames your Intel Processor: CPU - Stress Test with Prime95"


do i need to create an account with their server?

where are the results of this test?

 

[Jonathan_King]

No need to create an account.

The test will run until it either finds an error or you stop it. There won't be a popup or anything, notifying you there has been an error, but you'll notice one or more of the workers has stopped and mentions an error.

 

[bobmane]

does this one say the same thing??

 

[bobmane]

uggg, once again!!!

 

[Jonathan_King]

Does Mac OS have the same trouble?

See if you can find a BIOS (firmware) update for your system: Apple - Support - Downloads

Run the three Prime95 tests, if you haven't done so already. If you have, what were the results?

...Summary of the dumps:

[font=lucida console]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun May 15 01:31:15.979 2011 (UTC - 4:00)
System Uptime: 0 days 0:14:35.605
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS
BiosReleaseDate = 07/02/07
SystemProductName = MacPro2,1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat May 14 17:40:01.048 2011 (UTC - 4:00)
System Uptime: 0 days 5:28:06.672
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
*** WARNING: Unable to verify timestamp for PSHED.dll
*** ERROR: Module load completed but symbols could not be loaded for PSHED.dll
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel__UNKNOWN
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[bobmane]

1. i don't normally stay in OSX long enough to be sure, but I have tried to stay over there more lately as a test measure and have not crashed.

2. Do those firmware updates come as part of normal OS X "updates"? (if so, i always keep up to date)

 

[Jonathan_King]

I've seen some firmware updates come on the Update program, but I don't know if that's the motherboard BIOS. I have only limited access to Apple Macs, so I'm not real knowledgeable about them. Try downloading the standalone updates from that Apple page though; I'd like to see that BIOS updated if possible.