Bsod

[gsbharaj]

hello guys,
today just right now i got a BSOD. here is the error.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 16393

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8800B6E8195
BCP3: FFFFF8800ADAB9B0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091112-39795-01.dmp
C:\Users\Gursimran Singh\AppData\Local\Temp\WER-52244-0.sysdata.xm


in the event viewer i get

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff8800b6e8195, 0xfffff8800adab9b0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 091112-39795-01.


event id is 1001

please help

 

[gsbharaj]

here are the files

 

[gsbharaj]

please anybody help me. i will be very grateful

 

[gsbharaj]

Can someone tell me if its a hardware issue or software. Ran seatools and memory test. They passed successfully.

 

[koolkat77]

Welcome

Please uninstall Revo uninstaller and Advance System Care (This thing is a troublemaker)

 

[gsbharaj]

So what should I use in place of revouninstaller and advanced system optimizer.
Thank you for replying. So its not a hardware problem.

 

[koolkat77]

CCleaner - PC Optimization and Cleaning - Free Download is 2 in 1.
It has an uninstaller and also has registry cleaner, but do keep a back up of your registry when you're prompted before you clean.

Let us know if you're having more bsods.

 

[gsbharaj]

I had first bsod on 10. I was trying to install a software using revouninstaller. Then I formatted and reinstalled windows. I again tried to install using revo. The system crashed again. Then I came to these forums.

Thank you. Will try to check after uninstalling revo.