BSOD

[Martin]

Hey there, since last week Ive been experiencing a lot of BSOD. In no special circumstances, they just random. Watching videos on youtube. Browsing the internet, listen to music. I've rollbacked to the old drrives for audio and video, since I updated just a few days ago, but that seems not to be the problem becuase im getting also the BSOD.


My system:

HP a6720f
Win7 Pro x64 RTM 7600.16385 (MSDNAA)
AMD Phenom 9550 @ 2.20ghz
4x2GB DDR2 Patriot Viper 800mhz
Integrated GeForce 9100


here I do attach the dump files

If any kindly could help or give me an advise would me more than thankful!

thanks to all you

 

[H2SO4]

These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.

 

[kemo]

Yet another BSOD. This time I finally got a dump off of it.

 

[H2SO4]

Yet another BSOD. This time I finally got a dump off of it.

I'd suggest attaching this to your own thread, both for the sake of continuity (looks like Usasma and others are already helping you), and so this thread can remain focused on the OP's issue.

 

[Martin]

H2SO4, first of all, thanks for replied.

I had a side panel removed already, just forgot to mentioned. And makes no difference to me. Cleaned the pc with compress air (dust remover). Funny thing this never happened in Vista before, and since i moved to win7 BSODs become constant, I think I just a driver related problem. Checked temperatures using Everest and everything seems to be fine, ran it for several hours with luck.

any other thoughts??

thanks, sorry for bother you guys

 

[H2SO4]

H2SO4, first of all, thanks for replied.

I had a side panel removed already, just forgot to mentioned. And makes no difference to me. Cleaned the pc with compress air (dust remover). Funny thing this never happened in Vista before, and since i moved to win7 BSODs become constant, I think I just a driver related problem. Checked temperatures using Everest and everything seems to be fine, ran it for several hours with luck.

any other thoughts??

thanks, sorry for bother you guys

No need to be sorry. It's a help forum. Those who're bothered by it can elect to do other things

Unfortunately, if it's not inadequate cooling, that tends to rule out the simple stuff. The error does not distinguish between an unresponsive video driver and unresponsive video hardware, mostly because they both part of one whole from the OS's point of view.

If experimenting with driver versions has not helped, even going back to known-good versions you used long before the problem started, I'd suggest testing what happens in "basevideo" mode - using the OS's own low-performance/high-reliability VGA driver. From an elevated (run as admin) command prompt:

BCDEDIT /SET VGA ON

Obviously, performance will be woeful, but the aim is to completely rule out the possibility of driver involvement. If you see the same error in basevideo, you can be 99% sure it's hardware.

As a separate approach, you could try increasing the TDR timeout values (how long the OS is willing to wait before it declares the video card unresponsive). It's all configurable through the registry:

http://www.microsoft.com/whdc/device/display/wddm_timeout.mspx

You shouldn't have to mess with those values though. The defaults are hugely permissive - far more so than healthy hardware/drivers should need.

As a last resort, I'm relatively confident you won't see the same issue if you beg/borrow/steal a different video card and use that to test. I realise you said it didn't happen in Vista previously, but these types of low-level video stuffups are difficult to troubleshoot properly without an ATI/nVidia engineer sitting in the chair next to you

 

[Martin]

thanks again for replying I have set on low-performance, i will be using for a day or two to see the performance. let you know.

Also, which gfx card you think its better?

PNY nVidia Verto GeForce 8500 GT 512MB DDR2 PCI-E

EVGA GeForce 9500 GT 1GB DDR2

Asus nVidia GeForce 9400GT 1GB

MSI nVidia GeForce 9400GT 1GB DDR2


XFX ATI Radeon 4350 1GB

Sapphire ATI Radeon HD4650 1GB

ATI Radeon HD 4550 1GB DDR3


thanks

 

[H2SO4]

...

Also, which gfx card you think its better?

PNY nVidia Verto GeForce 8500 GT 512MB DDR2 PCI-E

EVGA GeForce 9500 GT 1GB DDR2

Asus nVidia GeForce 9400GT 1GB

MSI nVidia GeForce 9400GT 1GB DDR2


XFX ATI Radeon 4350 1GB

Sapphire ATI Radeon HD4650 1GB

ATI Radeon HD 4550 1GB DDR3


thanks

Sorry, I don't have a clue. I'm sure that others who know more about video cards will be along presently to assist.

 

[kegobeer]

Have you installed any drivers yourself, other than video and audio? If not, have you tried installing the Vista drivers (in compatibility mode, if necessary)? This could be caused by another piece of hardware malfunctioning, so make sure to install drivers for everything. I've seen NIC drivers end up being responsible for video problems, so anything is possible.

 

[Martin]

I did installed myself, audio, chipset, ethernet,Wifi, smbus, with the most up to date drivers available from the official sites when I installed win7 rtm about 20 days or so, problemes started just about a week ago. I've been using Nvidia's
190.62 which is the same I had about a a month ago dual-booting win7 and win vista sp2. Driver applies for both OS.

As I said i've set low-performance/high-reliability (BCDEDIT /SET VGA ON) and been using pc for about an hour with no BSODs (youtube, photoshop, browsing the web, listen to music) seems to be working so far now.

Will post result later on.

thank you guys

 

[Martin]

After 10 hours or so I've experienced no BSODs. So this could indicate thats is most a problem with drivers ?

 

[H2SO4]

After 10 hours or so I've experienced no BSODs. So this could indicate thats is most a problem with drivers ?

Definite maybe.

The hardware is still the same, obviously, so that's not it. If you boot the machine in "basevideo" mode, what's different is:

a) the driver
b) the amount of video hardware functionality "********d" by the driver.

Since the in-built VGA driver emphasises safety and reliability over performance (it's commonly used on servers), it's not going to be invoking some of the more exotic hardware functionality. Hence, it may not expose an underlying hardware defect which could manifest itself under a hardware-specific high-performance driver. Lending your grandma's car to Michael Schumacher may expose "hardware" issues which she didn't know about

Still, chances are it's the (hardware-specific) driver. If in doubt, blame the software.

EDIT: apparently that word which describes physical exertion for sporting and health purposes is indeed dirty. Go figure.

 

[LukaTCE]

How to fix this ? i can't run windows 7 normal it just dont crash in safe mode it crash now when i am on login screen or after i login into my account before some hours crashed just when played games also dont write temparature in everest for CPU or graphic card or motherboard it only show for disk (5.30.1900 Ultimate Editon) in bios show my CPU have temparature 60°C and i have Q9450 with original cooler

 

[usasma]

A nice resource to compare graphics cards: Performance Charts Graphics Cards - Benchmark

 

[LukaTCE]

I formated my partition and installed fresh windows 7 and is same is so strange when installed first time worked 9 days fine

 

[usasma]

Please zip up the files from C:\Windows\Minidump, then upload the .zip file with your next post.

 

[LukaTCE]

Please zip up the files from C:\Windows\Minidump, then upload the .zip file with your next post.

I already posted http://www.sevenforums.com/crashes-debugging/35067-blue-screen.html

 

[usasma]

My mistake, I thought that there were additional BSOD's since you last uploaded what you had.

 

[ickymay]

These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

so would it be fair to conclude a better written driver might solve this issue on this hardware ?

 

[usasma]

As I interpret the information from H2SO4 - it's more likely that the driver won't fix anything (because it's supposedly done it's job when the video card called to it). But, there is the possibility that a small glitch in the driver could cause this sort of issue - so it's worth checking this first (and it's a lot less expensive than replacing the card).

Then, if the video card isn't overheating, and the card is properly seated and powered - then it's likely that the video card is "borked" and a new one is needed. FWIW - I got a STOP 0x124 on a huge PCIe video card in a Dell computer not long ago. Wiggling the card around in the slot fixed the error for me.



I hesitate to