Bsod

Framack4

New member
Local time
3:53 AM
Messages
35
Had a bsod while playing age of empires ii hd today. I used to have bsods about a year ago due to overheating, but i fixed the problem, and i'm sure it's not overheating now. I did update the bios version this morning which was meant to improve stability, but then I got a bsod a few hours later. Cheers
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64-bit
CPU
AMD FX-6300
Motherboard
ASUSTeK Computer INC. M5A78L-M/USB3 (AM3R2)
Memory
8GB DDR3 RAM
Graphics Card(s)
AMD RADEON HD 7870
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
ASUS VX238H
Screen Resolution
1920x1080
Hard Drives
931GB Western Digital WDC WD10EZEX-00RKKA0 ATA Device (SATA)
Mouse
Razer Deathadder 2013
Antivirus
Malwarebytes Anti-Malware
Browser
Google Chrome
Hi Framack4

There are a few dumps missing.
If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:
a996d6272d.png


Please remove the ASUS software, it is known for causing BSOD's.

The saved dump file has the AMD video drivers as cause.
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD
Code:
3: kd> lmvm atikmpag
start             end                 module name
fffff880`04671000 fffff880`04707000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: [U]atikmpag.sys[/U]
    Timestamp:        [COLOR="Red"][U]Fri Nov 21 03:08:54 2014[/U][/COLOR] (546E9EB6)
    CheckSum:         00093077
    ImageSize:        00096000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
3: kd> lmvm atikmdag
start             end                 module name
fffff880`10e30000 fffff880`120b4000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: [U]atikmdag.sys[/U]
    Timestamp:        [COLOR="Red"][U]Fri Nov 21 03:30:27 2014[/U][/COLOR] (546EA3C3)
    CheckSum:         0121F198
    ImageSize:        01284000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Hi again,

I did everything you said, but had another BSOD today.
I've attached the minidump file.

Cheers
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64-bit
CPU
AMD FX-6300
Motherboard
ASUSTeK Computer INC. M5A78L-M/USB3 (AM3R2)
Memory
8GB DDR3 RAM
Graphics Card(s)
AMD RADEON HD 7870
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
ASUS VX238H
Screen Resolution
1920x1080
Hard Drives
931GB Western Digital WDC WD10EZEX-00RKKA0 ATA Device (SATA)
Mouse
Razer Deathadder 2013
Antivirus
Malwarebytes Anti-Malware
Browser
Google Chrome
Please try attaching it again, I don't see any new attachment.
Please make sure the attached zip file is of the DM Log Collector tool.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Yeah sorry, heres my new zip file :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64-bit
CPU
AMD FX-6300
Motherboard
ASUSTeK Computer INC. M5A78L-M/USB3 (AM3R2)
Memory
8GB DDR3 RAM
Graphics Card(s)
AMD RADEON HD 7870
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
ASUS VX238H
Screen Resolution
1920x1080
Hard Drives
931GB Western Digital WDC WD10EZEX-00RKKA0 ATA Device (SATA)
Mouse
Razer Deathadder 2013
Antivirus
Malwarebytes Anti-Malware
Browser
Google Chrome



Diagnostic Test

 RAM TEST


arrow.png
Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

   Note
picture.php


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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