BSOD

[ZeRo InSaNiTy]

Hi,

Sorry this is my first post I know it totally makes you want to help someone who has helped others in the forum already. I just have a problem. Sometimes when I boot up my laptop I get to the login screen and suddenly it crashes and restarts. I had this problem before and I fixed it by doing a Full clean reinstall. Now heres the funny thing. Both times this problem only happened after I installed a program called Speedconnect Internet Accelerator. I'm not sure if this is the cause of the BSOD but it seems like a strange coincidence. I am using windows 7 ultimate x86. I will attach the dmp files so anyone who can help can give me a better analysis. I used nirsoft Blue Screen View to view them and it says its a problem with ntoskrnl.exe I saw this and started debating throwing my pc out a windows as I know there are multitudes of problems that can relate to ntoskrnl.exe Anyways I hope you guys can help me get a better analysis as I don't know much about how windows works. My keyboard and mouse are working so It isnt a problem related to those. I think it might have been that damn speedconnect as i have read messing with the network settings can cause problems.



View attachment 45276

 

[usasma]

These are both STOP 0x124 errors. As such it's most likely either a hardware problem, or an incompatibility with hardware/drivers.

More info on what to check is here: http://www.sevenforums.com/crash-lockup-debug-how/35349-2-int-stop-0x124-what-means-what-try.html

Remove the Speedconnect Internet Accelerator and leave it off. If the BSOD's go away, then that was the problem.