BSOD

[Puffins]

Ok, so I started getting BSODS after me and some friends put together this new computer with all new hardware a month ago except the hard drive which is an old sata harddrive from an older computer. Eventually I received BSOD with that quite frequently, I immediatly took it to best buy where they ran test on it to tell me nothing was wrong with it. After awhile while using Google Chrome, I still received BSOD. I bought another Hard Drive, installed it, took the old one out, and reformated my computer(which is the hard drive I have in now). Everything was great until yesterday when I was messing around with my router settings (changed ip because I went into DMZ while connected to a server in Team Fortress 2). After that I left the router alone and did not get another BSOD that night, but the next following day(today) I received BSOD while scrolling through different windows with Google Chrome.

That is all that comes to mind. I put about $794 dollars in this computer without rebates (great deal) but if I can't get it to work correctly, I feel I should of just bought a tried and true named brand with a warranty.

(The previous BSOD Problem Signature 2 of 2) I do not know if you can see the problem signature from the dump file attachment, but here it is anyway.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002AD9539
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\071610-12464-01.dmp
C:\Users\Coskin\AppData\Local\Temp\WER-28938-0.sysdata.xml

(update) I recently ran the latest version of Memtest and all my ram passed, any ideas on this BSOD and I might just dance at your wedding.

Thank you!!

 

[Lomai]

Hi

Have you tried updating the hardware drivers following the new assembly?
Some of the experts on this site will have a look at your mini-dump when they are online - for now, try the basics:

1. Update the OS via Windows Updates
2. Update Microsoft DirectX from here
3. Disconnect any extra hardware, apart from the keyboard and mouse, from your PC. Let it run and see if it still falls
4. Update drivers for your hardware - mobo/add-on cards (Graphics/Sound etc.)

Regards

 

[Harvey Meale]

Hi, Puffins.

Well, there are many reasons why you may be experiencing BSOD errors, so let's knock out a few possibilities.

You said that you'd put this computer together yourself. Are you certain that you've physically installed the hardware correctly? And have you installed the correct drivers? Often, BSOD errors will be a result of improper driver configurations.

Would you be able to share with us, the BSOD error code? It'll be very helpful in determining the cause of these errors. If you aren't sure on how to configure your system to pause when a BSOD error happens so you can write down the code, let me know and I'll give you some instructions.

In summary, I'd check that your drivers are all up-to-date. If TF2 is having any impact, there may be an issue in regards to your graphics driver or video card. If you can, check that you've installed these correctly.

Remember, we can get to the bottom of this with as much information as possible! Best of luck.

Thanks,
Harvey Meale

 

[Puffins]

1 windows is up to date
2 I received my direct x 10 from when I loaded the graphic driver installation CD that came with it, I guess I may need to make sure I have the most up to date version though.
3. extra Hardware? things like mics and headphones? the monitor actually comes with usbs on it but it has a an extra connector that hooks in to a USB on the comp, does it need to be unhooked?
4. All drivers are up to date according to windows and I have loaded everything from all the CD's I have received with the hardware.

Thank you Lomai, I will update my direct x and anything more depending on anymore directional input.

 

[Lomai]

Hi Puffins

The Monitor to USB extension is fine - you can leave that connected.

 

[zigzag3143]

Ok, so I started getting BSODS after me and some friends put together this new computer with all new hardware a month ago except the hard drive which is an old sata harddrive from an older computer. Eventually I received BSOD with that quite frequently, I immediatly took it to best buy where they ran test on it to tell me nothing was wrong with it. After awhile while using Google Chrome, I still received BSOD. I bought another Hard Drive, installed it, took the old one out, and reformated my computer(which is the hard drive I have in now). Everything was great until yesterday when I was messing around with my router settings (changed ip because I went into DMZ while connected to a server in Team Fortress 2). After that I left the router alone and did not get another BSOD that night, but the next following day(today) I received BSOD while scrolling through different windows with Google Chrome.

That is all that comes to mind. I put about $794 dollars in this computer without rebates (great deal) but if I can't get it to work correctly, I feel I should of just bought a tried and true named brand with a warranty.

(The previous BSOD Problem Signature 2 of 2) I do not know if you can see the problem signature from the dump file attachment, but here it is anyway.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002AD9539
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\071610-12464-01.dmp
C:\Users\Coskin\AppData\Local\Temp\WER-28938-0.sysdata.xml

(update) I recently ran the latest version of Memtest and all my ram passed, any ideas on this BSOD and I might just dance at your wedding.

Thank you!!

Both of these point to a memory issue. How long did you run memtest for?

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jul 16 23:22:55.865 2010 (GMT-4)
System Uptime: 0 days 0:24:02.628
BugCheck 1E, {ffffffffc0000005, fffff80002ad9539, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+d9 )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  chrome.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul 15 22:13:42.226 2010 (GMT-4)
System Uptime: 0 days 0:46:04.990
BugCheck 19, {3, fffffa8005180f40, fff7fa8005180f40, fffffa8005180f40}
Probably caused by : Pool_Corruption ( nt!ExFreePool+536 )
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  hl2.exe

 

[Puffins]

Ok I attached the results from the memtest that came back good.

When I run windows memory diagnostics it comes back with stuff; However, when I installed windows on this new hard drive it told me nothing was wrong in windows mem. diagnostics. It has to be drivers or program conflictions...I know that things fidelity...can not be that great when it reports no problems, but when I get my first BSOD...then it tells me in Windows memory diagnostics something is up.....

 

[Puffins]

Why would Memory Diagnostics pick up something, but memtest will not.....

The BSOD codes are on my first post, because doesn't my code start with 1e

 

[Puffins]

Ok so I reformated my computer and have not installed anything and now it passes the Windows Memory Diagnostic extended with cache enabled for which it did not before, so what is the meaning of that?

Memtest always passed without errors.....

I did however update the bios;which, I did not before the reformat. Could this have anything to do with the BSOD before? Is there anymore information I could give you guys that could possibly help you determine what the problem is with the computer or what I am installing on this thing to make it mess up? I havent had a BSOD yet, but I haven't installed a virus protection yet. I am thinking about going to with Norton Antivirus instead of Bit defender this time. I used to get compatibility problem with bit defender, idk what this problem could be.

I have put together computers with my friend before and never have I had a BSOD...what is the deal!!!

 

[Puffins]

Could it be that I have set the bios to optimum defualts?

 

[Capt.Jack Sparrow]

Ok so I reformated my computer and have not installed anything and now it passes the Windows Memory Diagnostic extended with cache enabled for which it did not before, so what is the meaning of that?

Memtest always passed without errors.....

I did however update the bios;which, I did not before the reformat. Could this have anything to do with the BSOD before? Is there anymore information I could give you guys that could possibly help you determine what the problem is with the computer or what I am installing on this thing to make it mess up? I havent had a BSOD yet, but I haven't installed a virus protection yet. I am thinking about going to with Norton Antivirus instead of Bit defender this time. I used to get compatibility problem with bit defender, idk what this problem could be.

I have put together computers with my friend before and never have I had a BSOD...what is the deal!!!

Hello,

To be honest with you i never seen Windows Memory Diagnostic finding problem. If you have a Hardcore problem maybe then it might pick it up. I always trust MemTest86+. Maybe the BIOS Update took care of the problem. Maybe it had some issues with timimng in RAM whic got fixed by updating the BIOS.

Norton or Bitdefender is bad idea. Go for Microsoft Security Essentials or Avast.

Good Luck,
Captain

 

[Puffins]

So it BSOD again, but this time it is a different code....root cause kernal power...I attached event veiwer file

 

[Puffins]

Weird it did not attach...

I had something say this

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff80002b7a726, 0xfffff880031c4968, 0xfffff880031c41d0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 072710-22042-01.

 

[CarlTR6]

Puffins, please upload the mini dump. If fact, read the link below and follow those instructions. Since you reinstalled Windows, I have to believe you have a hardware/hardware related problem.

[1 - Novice] How to ask for help with a BSOD problem

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[Jonathan_King]

Please upload that dmp file, found in C:\Windows to Rapidshare.com.

Right-click on it, and send to>new compressed folder, and then upload that file.

 

[zigzag3143]

Weird it did not attach...

I had something say this

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff80002b7a726, 0xfffff880031c4968, 0xfffff880031c41d0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 072710-22042-01.

first the (0x...c0000005) is a memory exception, so I still expect memory is the problem.

we need the DMP to be sure
We really need the actual DMP file.

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

Since it still appears to be memory I would
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

 

[Capt.Jack Sparrow]

Since it still appears to be memory I would
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

+ 1
I too think it's a Memory. As we recommend before use MemTest86+ don't use Windows Memory Test

 

[Puffins]

Ok, well I called OCZ about the beginning of this week...lol guess what they said and memtest did not pick up this problem...just Windows Diagnostic. FACE PALM! I have a Dual Channel Motherboard with Triple Channel Ram. So I am ordering some dual off New Egg.

I am now selling the 3 sticks that I had before on Craigslist.....sux so bad.....

 

[Puffins]

Thank you for all your help guys and gals!

 

[CarlTR6]

You are welcome. I hope the new memory solves your problem.