Solved BSODs during various situations, multiple errors

[FrogTornado]

Hello
I have recently had multiple BSODs while doing various tasks, e.g. playing games, etc
Thank you for your time.

 

[Arc]

Sorry Frog, that I have lost your previous thread ... really sorry.

it is caused by Avast.

fffff880`02d23918  fffff880`042399beUnable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x69be[/COLOR]

Description here: Driver Reference Table - aswSnx.SYS

Uninstall Avast using Avast Uninstall Utility.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

You need to preform some Disc checks, too.

fffff880`02d23ac8  fffff880`012139db Ntfs!NtfsCleanupIrpContext+0x12b
fffff880`02d23a70  fffff880`01214c80 Ntfs!NtfsCommonCleanupCallout

1. Update your SSD's Firmware (skip it, if it is not a SSD)
2. Re-seat the sata and power.
3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
4. Seatool for dos: SeaTools | Seagate download
   Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

There may be some other issues, graphics related. At this situation, you first do these, and report us back with the results. And this time, I swear that I will not forget it. Even if I forget, you post one more time in this thread please.

 

[FrogTornado]

Thank you for your response.
I (think I) have done as you instructed
I will post again if problems continue.
And what is meant by "re-seat the sata and power"?
Thank you again

 

[Arc]

Unplug these two, clean and plug in back.

 

[FrogTornado]

Hello again
The instructions you gave me seem to have stopped most of the BSODs (I think)
But a new one has occurred
And I worry it may point to a hardware problem.
Thank you again

 

[Arc]

Sorry to say, but it is really a hardware problem.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004d14028, be000000, 800400}

Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : hardware

Followup: MachineOwner
---------

Follow the guide http://www.sevenforums.com/crash-lo...top-0x124-what-means-what-try.html#post354696, step by step.

 

[FrogTornado]

Alright
Different BSOD again
This one seems to point towards my graphics driver
But (according to Intel Driver Update Utility) it is already up to date
Is this related to the hardware issue?
Sorry for bothering you

 

[Arc]

Listing the causes here ....

ALPHA Networks Filter Driver

fffff880`06d5d7d8  fffff880`015f4869Unable to load image \SystemRoot\system32\DRIVERS\anodlwfx.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for anodlwfx.sys
*** ERROR: Module load completed but symbols could not be loaded for anodlwfx.sys
 anodlwfx+0x186[/COLOR]9

Which is very old.

lmvm anodlwfx
start             end                 module name
fffff880`015f3000 fffff880`015fc000   anodlwfx T (no symbols)           
    Loaded symbol image file: anodlwfx.sys
    Image path: \SystemRoot\system32\DRIVERS\anodlwfx.sys
  [COLOR=Red]  Image name: anodlwfx.sys
    Timestamp:       [B] Fri Mar 06 15:40:08 2009 [/B][/COLOR](49B0F680)
    CheckSum:         0000A8C3
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Alpha Networks Inc..

Intel Graphics driver

fffff880`06d5f0e8  fffff880`04a58cccUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x3cccc[/COLOR]

It is not old at all, still search for any updates are available or not in Intel Download Center.

D-Link Wireless G DWA-110 USB Adapter

fffff880`06d5d328  fffff880`022af830Unable to load image \SystemRoot\system32\DRIVERS\netr7364.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr7364.sys
*** ERROR: Module load completed but symbols could not be loaded for netr7364.sys
 netr7364+0x66830

Update it from Ralink-A MEDIATEK COMPANY.

Free up the startup.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept the restart.

Plan for a BIOS update, if possible.

BIOS Version/Date    American Megatrends Inc. 080016, [COLOR=Red]19/05/2010[/COLOR]

Some USBPORT.sys errors are there, too.

fffff880`06d5d5f8  fffff880`040025c2 USBPORT!USBPORT_Xdpc_iSetState+0x2a
fffff880`06d5d600  fffffa80`0535a050
fffff880`06d5d608  00000000`00000008
fffff880`06d5d610  fffffa80`05865c60
fffff880`06d5d618  00000000`00000000
fffff880`06d5d620  fffffa80`03bdd010
fffff880`06d5d628  fffff880`04002783 USBPORT!USBPORT_Xdpc_iSignal+0xcb
fffff880`06d5d630  fffffa80`0535ad28
fffff880`06d5d638  00000000`00000000
fffff880`06d5d640  fffffa80`05865c60
fffff880`06d5d648  fffffa80`0535a050
fffff880`06d5d650  fffffa80`0535a1a0
fffff880`06d5d658  fffff880`04005f99 USBPORT!USBPORT_ReleaseEpListLock+0x21
fffff880`06d5d660  fffffa80`03bdd010
fffff880`06d5d668  00000000`00000000
fffff880`06d5d670  fffffa80`05865c60
fffff880`06d5d678  fffff880`04005f99 USBPORT!USBPORT_ReleaseEpListLock+0x21
fffff880`06d5d680  fffffa80`0535a480
fffff880`06d5d688  fffff800`02d881c4 nt!IoCsqInsertIrpEx+0x74
fffff880`06d5d690  fffffa80`0535a480
fffff880`06d5d698  fffffa80`03bdd210
fffff880`06d5d6a0  fffffa80`0535a1a0
fffff880`06d5d6a8  fffff880`0400717a USBPORT!USBPORT_ReferenceEndpoint+0x52
fffff880`06d5d6b0  fffffa80`0535a1a0
fffff880`06d5d6b8  fffffa80`05865c60
fffff880`06d5d6c0  fffffa80`0535a050
fffff880`06d5d6c8  fffff880`0401277e USBPORT!USBPORT_Core_QueueTransferUrb+0x192
fffff880`06d5d6d0  fffffa80`03bdd002

For the port, first, uninstall and reinstall the USB ports drivers.

1. Right click on Computer icon > manage. It will open the computer management window.
2. Click on "Device Manager" in the left pane, it will list all installed devices up.
3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
4. Click on one item to select, then right click and uninstall.
5. Do the same for all.
6. Restart the computer.
7. At restart, windows will auto configure the appropriate drivers.

And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Let us know the results.

It it continue to crash on the display driver, we may need to think otherwise.

 

[FrogTornado]

Quick question, how do you update the ALPHA Networks Filter Driver?
I looked around their website but I can't seem to find it
And is a BIOS update absolutely necessary?
I don't trust my skill (of which there is none) to update it in case I do something wrong and completely screw up my system

 

[Arc]

About the alpha network driver, I am asking it to some driver expert.

Do everything else other than the BIOS update. If it is really needed, we will have a look at it at the last.

 

[AC]

Can't seem to find that driver anywhere.
Look around here Alpha Networks Inc.
But you might have to contact them.
Alpha Networks Inc.

 

[FrogTornado]

Alright
So I sent an email regarding the driver to ALPHA Networks
And I did everything you instructed, Arc, except for the BIOS update and the ALPHA Networks driver
Everything was fine on the first day
But the BSOD struck again on the second day
With a different STOP error than before (I think)

 

[Arc]

Intel graphics driver again

fffff880`07c25368  fffff880`04a7bcccUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x3cccc[/COLOR]
fffff880`07c25370  fffffa80`057f87d0
fffff880`07c25378  fffff880`04588f76 dxgmms1!VidSchDdiNotifyInterrupt+0x9e
fffff880`07c25380  fffffa80`0008cdfa
fffff880`07c25388  fffff880`04ad13c5[COLOR=Red] igdkmd64+0x923c5[/COLOR]
fffff880`07c25390  fffffa80`05b95000
fffff880`07c25398  fffff880`04c49ceb [COLOR=Red]igdkmd64+0x20aceb[/COLOR]

Try another version? May be the that one earlier than the installed one? The installed one is of 31st July.

 

[FrogTornado]

I downgraded my graphics driver
But I got another BSOD a few hours afterwards

 

[Arc]

fffff880`024b7638  fffff880`02a0f0d7Unable to load image \SystemRoot\system32\DRIVERS\NisDrvWFP.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for NisDrvWFP.sys
*** ERROR: Module load completed but symbols could not be loaded for NisDrvWFP.sys
 NisDrvWFP+0xf0d7[/COLOR]

Description here: Driver Reference Table - NisDrvWFP.sys.

All those are network related crash. At this point, I may suggest you to not use the Alpha network that use.

 

[FrogTornado]

Alright
Thank you so much for your help
I reinstalled my network drivers
And it's been a week without any BSODs
This has never happened before
So I'm willing to mark my case as solved
Once again, thank you very much for your help.

 

[Arc]

Good news that it has not crashed for a week. If there any further issues, let us know

 

[FrogTornado]

Just when I thought everything was fine
The BSOD struck again
Is this related to something new?
Or is it the same problem as before?

 

[Arc]

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[FrogTornado]

I ran Driver Verifier for around 4 hours, with my computer freezing twice during the test
However, I didn't get any minidumps for either of the times when my computer froze.