BSODs, need helping identifying cause - dumps included

[panais]

Disable Driver verifier,restart.

Disable Windows Defender,

Start\Control Panel\Windows Defender\Tools\Options\untik\disable the Use-real time protection,Save.

Then go to,Start\Control Panel\Administrative Tools\Services,there find in the list and open Windows Defender,click stop then Startup Type,set it to Disable,Apply,close everything,restart.

 

[jon0705]

ive had prime 95 running for about 2 hours, cpu at 40, MB at 52, should i leave it running longer before doing that?

 

[panais]

Stop prime and follow these steps,

Disable Driver verifier,restart.

Disable Windows Defender,

Start\Control Panel\Windows Defender\Tools\Options\untik\disable the Use-real time protection,Save.

Then go to,Start\Control Panel\Administrative Tools\Services,there find in the list and open Windows Defender,click stop then Startup Type,set it to Disable,Apply,close everything,restart.

 

[jon0705]

Okay have done and just booted up, windows defender was already on 'stop' but i changed the startup type to disable, and disabled use real time protection.

 

[panais]

Ok,now run the prime.

 

[jon0705]

Will 6 hours be enough?

 

[panais]

Will 6 hours be enough?

I believe yes,unless you have any error.If so stop the test.

Remember to check frequently the temperatures.


Btw did you had\have any new bsod after disabling windows defender?

 

[jon0705]

No bsods yet, will let you know if i have one. Prime is coming up to 4 hours, no errors yet, temperatures been stable at cpu 41 and MB 52

 

[panais]

You didnt Update your Wacom(tablet) Mouse Filter Drivers | Wacom Americas driver is from 2007,old drivers cause bsod.

You must update your windows with windows update.

Finish with prime,then,follow the below steps,

But first lets try this,unplug the mouse and uninstall the software\driver of your mouse.

Use any other mouse.

Then update your windows using the windows update.

Again we must to wait for results.

 

[jon0705]

I removed Microsoft intellipoint, which was some software that came with my mouse, not sure exactly where i would find mouse drivers. Also ive deleted my current wacom tablet software and will download the latest after i restart when prime is finished

 

[jon0705]

Which of these should i remove? (attached picture)

 

[panais]

Everything with the name mouse

 

[jon0705]

Alright, gonna restart in 10 mins, then prime will have been running for 6 hours with no errors. will start up with an old mouse i have and use windows update

 

[panais]

Emm...old mouse,i hope not to old,i hope is with usb connection.

 

[jon0705]

Yeah its an old usb mouse, drivers installed automatically, is working fine, the 3 updates i found where 2 for NET. framework and a security update, installing them now. Anything else i should do?

 

[panais]

For the moment no.

Just post back with any results or news.

 

[jon0705]

Okay, Will do, what do i do if i want to use my other mouse again?

 

[panais]

Okay, Will do, what do i do if i want to use my other mouse again?

You must to wait,we try to find the real problem.

For now just keep your pc hardware clean from dust and everything else (using air spray or blower).

Keep your windows,softwares and drivers updated.

And keep you pc clean from virus\trojans etc with these steps,

For real time protection,uninstall any other security and install mse Virus, Spyware & Malware Protection | Microsoft Security Essentials
When finish the installation let it scan and clean.

Enable windows firewall.

For extra scans,every few days starting from now,

Download,install,update and scan with SUPERAntiSpyware.com - Downloading File

Download,install,update and scan with Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer

Keep all these 3 programs are all good and free.

 

[jon0705]

Thanks alot for all the help so far btw!

 

[panais]

Your welcome!

Btw Is this your motherboard? http://www.asus.com/Motherboards/AMD_AM3/M4A88TM/#download