BSOD's please help

[DonR]

I'm new here and I'd like to get some help with therse.

 

[Jonathan_King]

Welcome to SF!

How much RAM do you have?

Uninstall AVG and then run this removal tool: http://download.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe

Then download and install Microsoft Security Essentials.

Update these old drivers:

8afc8000 8afcc180   TVALZ_O  TVALZ_O.SYS  Thu Nov 08 22:07:46 2007 (4733CF02)
90b0a000 90b12000   FwLnk    FwLnk.sys    Sun Nov 19 09:11:12 2006 (45606600)
90b28000 90b58000   SynTP    SynTP.sys    Thu Aug 14 22:02:22 2008 (48A4E3AE)
93c5a000 93d60000   AGRSM    AGRSM.sys    Mon Nov 10 09:56:37 2008 (49184BA5)
99ca2000 99cac000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
93c5a000 93d60000   AGRSM    AGRSM.sys    Mon Nov 10 09:56:37 2008 (49184BA5)
90b0a000 90b12000   FwLnk    FwLnk.sys    Sun Nov 19 09:11:12 2006 (45606600)
99ca2000 99cac000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
90b28000 90b58000   SynTP    SynTP.sys    Thu Aug 14 22:02:22 2008 (48A4E3AE)
8afc8000 8afcc180   TVALZ_O  TVALZ_O.SYS  Thu Nov 08 22:07:46 2007 (4733CF02)

Run a memory test also. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and run at least 5 passes.

Also run a system files check. Open an elevated command prompt and enter sfc /scannow.

BSOD BUGCHECK SUMMARY

[font=lucida console]
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed May 12 13:12:28.306 2010 (GMT-4)
System Uptime: 0 days 1:48:18.379
*** WARNING: Unable to verify timestamp for mrxsmb.sys
*** ERROR: Module load completed but symbols could not be loaded for mrxsmb.sys
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0x27
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed May 12 11:20:43.664 2010 (GMT-4)
System Uptime: 0 days 1:58:09.717
*** WARNING: Unable to verify timestamp for mrxsmb.sys
*** ERROR: Module load completed but symbols could not be loaded for mrxsmb.sys
PROCESS_NAME:  SearchProtocol
BUGCHECK_STR:  0x27
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu May  6 12:52:54.309 2010 (GMT-4)
System Uptime: 0 days 3:23:29.338
BugCheck A, {63417875, 2, 1, 82a730e9}
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+1ed )
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Fri Apr 30 08:40:21.890 2010 (GMT-4)
System Uptime: 0 days 23:18:15.714
BugCheck 1000007E, {c0000005, 82aa0a4a, 8cb3fa18, 8cb3f5f0}
Probably caused by : ntkrpamp.exe ( nt!ExfWakePushLock+34 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Fri Apr 30 16:29:59.657 2010 (GMT-4)
System Uptime: 0 days 3:46:43.519
*** WARNING: Unable to verify timestamp for mrxsmb.sys
*** ERROR: Module load completed but symbols could not be loaded for mrxsmb.sys
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0x27
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sat Apr 24 14:22:56.355 2010 (GMT-4)
System Uptime: 0 days 3:40:13.550
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Sun Apr  4 04:57:29.654 2010 (GMT-4)
System Uptime: 0 days 8:54:53.948
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
  
  
 
[/font]

Please delete the dmps from your minidump folder now, and upload any new ones that may come.

 

[DonR]

I have 3 gigs of ram. To update the drivers, I need to know how to tell what they are. Please forgive me.

 

[usasma]

Look up the name (the 4th column - the one's that end in .sys) at this link: Driver Reference

FYI - secdrv.SYS is the most current version available from Windows Update

If it's not there, follow the procedure here:

Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:

How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

 

[DonR]

Thank you very much.

 

[DonR]

I updated the drivers, and updated the computer information. I need to find out how to get rid of the dump files, i will google it.

 

[usasma]

No need to get rid of the dump files - they're small and take up nearly no space at all.
I'd wait until the problems have been solved for a week or two before deleting them.

 

[DonR]

So far no issues. Thanks to all for your help.