Solved BSODs usually during video streaming, BCCode 124

beyondthesky

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Streaming video is a common cause of BSODs, usually on sites other than Youtube (Crunchroll is the other site I mainly use). For games, Final Fantasy 14 has given me more frequent issues, as has Civilization: Beyond Earth, though the most recent BSOD was during logging into League of Legends (this has happened before, but is extremely uncommon).

I realize BCC 124 is commonly related to hardware issues, and would like to better understand the nature of the issue in this computer in particular.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
ON
CPU
Phenom II x6 1090T
Motherboard
Asus M5A97 LE
Memory
2x 4GB Corsair
Graphics Card(s)
Sapphire r9 270x
Browser
Chrome
Is there something else I should be including to get some help?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
ON
CPU
Phenom II x6 1090T
Motherboard
Asus M5A97 LE
Memory
2x 4GB Corsair
Graphics Card(s)
Sapphire r9 270x
Browser
Chrome
Updated with zip from SF Diagnostic Tool, which appears to have information more useful than what was in the original zip I provided.

Please let me know if there is anything I can do to make it easier to assist me. I have a background in working with computers on a more technical level, though I am not trained as a technician.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
ON
CPU
Phenom II x6 1090T
Motherboard
Asus M5A97 LE
Memory
2x 4GB Corsair
Graphics Card(s)
Sapphire r9 270x
Browser
Chrome
I realize looking through some of the files output by the SF Diagnostic Tool that my drivers being out of date may be the cause of this. I will update all of them to the most current drivers and attempt to force a BSOD afterwards.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
ON
CPU
Phenom II x6 1090T
Motherboard
Asus M5A97 LE
Memory
2x 4GB Corsair
Graphics Card(s)
Sapphire r9 270x
Browser
Chrome
Still having BSODs during heavy usage (streaming on Crunchyroll). Increased airflow to see if that will help.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
ON
CPU
Phenom II x6 1090T
Motherboard
Asus M5A97 LE
Memory
2x 4GB Corsair
Graphics Card(s)
Sapphire r9 270x
Browser
Chrome
Since you haven't received any help yet, I'll tell you what you can do in the mean time before an expert comes along. Please run memtest86plus for at least 8 consecutive passes -any error indicates your ram is faulty. Run furmark for 20minutes to test for afaulty video card - look for artefacts during the test,also monitor temperature with Speccy by Piriform to ensure it doesn't exceed the max safe temperature. Run all but the advanced tests with seatools to check for faulty HDD. Test CPU using Intel burn test and Prime95. You can find guides on this forums telling you how to do these tests properly. Irecommend updating your Bios if possible. Good luck
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64-bit
CPU
AMD FX-6300
Motherboard
ASUSTeK Computer INC. M5A78L-M/USB3 (AM3R2)
Memory
8GB DDR3 RAM
Graphics Card(s)
AMD RADEON HD 7870
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
ASUS VX238H
Screen Resolution
1920x1080
Hard Drives
931GB Western Digital WDC WD10EZEX-00RKKA0 ATA Device (SATA)
Mouse
Razer Deathadder 2013
Antivirus
Malwarebytes Anti-Malware
Browser
Google Chrome
Probably overheating. Underclocked the CPU and video card, seems to have fixed the issue. I am running hardware specifically to do fractal rendering mainly on CPU (due to archaic software from the early 90s), so underclocking isn't a major hit to performance unless I am doing a render (and I haven't worked with fractals in quite some time, though I really should get back to it). Part of the problem is that there is no way to make air cooling work in this case due to the way air flow is channeled through my case being suboptimal, and I can fix when I get around to custom building a case that better isolates certain components to allow for optimal airflow. I have a design in mind, I just need to get some aluminum sheet metal and find the time to actually do the work (it is a lot of work to actually build a single case).
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
ON
CPU
Phenom II x6 1090T
Motherboard
Asus M5A97 LE
Memory
2x 4GB Corsair
Graphics Card(s)
Sapphire r9 270x
Browser
Chrome
0x124 implies hardware error, as you mentioned earlier. I strongly recommend you perform the tests I outlined,and any expert on here will tell you the same thing. If you get any more bsods then report back
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64-bit
CPU
AMD FX-6300
Motherboard
ASUSTeK Computer INC. M5A78L-M/USB3 (AM3R2)
Memory
8GB DDR3 RAM
Graphics Card(s)
AMD RADEON HD 7870
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
ASUS VX238H
Screen Resolution
1920x1080
Hard Drives
931GB Western Digital WDC WD10EZEX-00RKKA0 ATA Device (SATA)
Mouse
Razer Deathadder 2013
Antivirus
Malwarebytes Anti-Malware
Browser
Google Chrome
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