BSOD's

fruitdealer

New member
Local time
9:54 PM
Messages
3
Hey,

I've recently been getting alot of BSOD on my 3 year old hp computer and I need some help.

Im running Windows 7 Professional 64x.

Ive also attached my dump files.

Thanks in advance.

Windows_NT6_BSOD_jcgriff2 (2).zip
 

My Computer

OS
Windows 64bit Ultimate
Hello,

BSODs are definitely occurring, but no minidumps are being saved:
Code:
Event[1286]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2011-01-31T21:40:36.000
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: CLTOLENTINO
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff80002c95c94, 0xfffff8800a5050b0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .


Event[427]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2011-02-01T10:56:25.000
  Event ID: 1005
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: CLTOLENTINO
  Description: 
Unable to produce a minidump file from the full dump file.
Besides your Blackberry software crashing a lot, I see nothing in Windows Error Reporting that points to the solution to this BSOD.

My only suggestion is more of a "shot in the dark" than anything else. I see you have Daemon Tools installed, which uses a driver (sptd.sys) that is known to cause BSODs. I suggest that you remove Daemon Tools, and then uninstall SPTD itself with this tool: http://www.duplexsecure.com/download/SPTDinst-v174-x64.exe

I would love to get know what is preventing the minidump files from being created; I regret to say I cannot answer that at this time. I hope that maybe some other members may have a better idea.

If the SPTD removal does not help, run driver verifier: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

If you get any more BSODs, upload a new jcgriff2 report as soon as you can.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Zip up the full memory dump (it's in C:\Windows and is named MEMORY.dmp) and upload it to a free file hosting service. Then share it out and place the link here.

The last error indicates that a memory dump is being generated, but it can't be parsed into a minidump. That, to me, indicates a corruption of the memory dump, the OS, or other underlying structures (such as a hard drive failing).

Checking the full memory dump for usability is the first step here. If we can read that, then the problem is either with the OS or it's underlying structures.

Event[426]:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2011-02-01T10:56:25.000
Event ID: 1001
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: CLTOLENTINO
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000043, 0x0000000000000002, 0x0000000000000001, 0xfffff80002cc6cd8). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
STOP 0xA is generally caused by drivers - so start by removing these drivers and then installing new ones:
- chipset
- storage
- video
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Full Kernel dump is present -
Code:
[FONT=lucida console]Volume in drive C is HP[/FONT]
[FONT=lucida console]Volume Serial Number is 26C9-CED8[/FONT]
 
[FONT=lucida console]Directory of [COLOR=red]C:\Windows[/COLOR][/FONT]
[FONT=lucida console]02/01/2011  10:59 AM       359,588,941       [COLOR=red]MEMORY.DMP[/COLOR][/FONT]

Please zip it up and follow instructions given by usasma.
 

My Computer

OS
Windows 7 - Vista
I won't have access to download this file for some time, but there are "the usual suspects" for a 3B crash - specifically (according to Microsoft themselves) that this particular bugcheck code is "linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code".

Something to think about while we wait for someone, or myself, to analyze this one. If someone who does have access to download the file at the moment wants to run the !vm command and post back the output, that'd be pretty useful to start.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 10 Pro x64
CPU
Intel Core i7 4790K @ 4.5GHz
Motherboard
Asus Maximus Hero VII
Memory
32GB DDR3
Graphics Card(s)
Nvidia GeForce GTX970
Sound Card
Realtek HD Audio
Screen Resolution
1920x1200
Hard Drives
1x Samsung 250GB SSD
4x WD RE 2TB (RAIDZ)
PSU
Corsair AX760i
Case
Fractal Design Define R4
Cooling
Noctua NH-D15
Here you go cluberti:
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_MEMORY.zip\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c14000 PsLoadedModuleList = 0xfffff800`02e51e50
Debug session time: Fri Feb  4 11:43:15.524 2011 (UTC - 5:00)
System Uptime: 1 days 14:12:51.538
Loading Kernel Symbols
.............................................Missing image name, possible paged-out or corrupt data.
.*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Unable to add module at 00000000`00000000
Unable to read KLDR_DATA_TABLE_ENTRY at 00000000`00000000 - NTSTATUS 0xC0000147

Image path too long, possible corrupt data.
Loading unloaded module list
..Image path too long, possible corrupt data.
.
WARNING: .reload failed, module list may be incomplete
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {20, 2, 1, fffff80002cc50a2}

Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )

Followup: MachineOwner
---------

0: kd> !vm

*** Virtual Memory Usage ***
    Physical Memory:      786250 (   3145000 Kb)
    Paging File Name paged out
      Current: 5229546031718746888 Kb  Free Space: 4895032615123672228 Kb
      Minimum: -6540240032604370092 Kb  Maximum:    -144913121844878044 Kb
Unimplemented error for MiSystemVaTypeCount
    Available Pages:      463809 (   1855236 Kb)
    ResAvail Pages:       699615 (   2798460 Kb)
    Locked IO Pages:           0 (         0 Kb)
    Free System PTEs:   33557845 ( 134231380 Kb)
    Modified Pages:        14921 (     59684 Kb)
    Modified PF Pages:     14885 (     59540 Kb)
    NonPagedPool Usage: 82060249 ( 328240996 Kb)
    NonPagedPoolNx Usage:  19053 (     76212 Kb)
    NonPagedPool Max:     577535 (   2310140 Kb)
    ********** Excessive NonPaged Pool Usage *****
    PagedPool 0 Usage:     49082 (    196328 Kb)
    PagedPool 1 Usage:      5917 (     23668 Kb)
    PagedPool 2 Usage:      2595 (     10380 Kb)
    PagedPool 3 Usage:      2592 (     10368 Kb)
    PagedPool 4 Usage:      2681 (     10724 Kb)
    PagedPool Usage:       62867 (    251468 Kb)
    PagedPool Maximum:  33554432 ( 134217728 Kb)
Unable to read _MM_SESSION_SPACE at fffff880032a4000
    Session Commit:            0 (         0 Kb)
    Shared Commit:         78525 (    314100 Kb)
    Special Pool:              0 (         0 Kb)
    Shared Process:         8957 (     35828 Kb)
    PagedPool Commit:      62905 (    251620 Kb)
    Driver Commit:          9223 (     36892 Kb)
    Committed pages:      583643 (   2334572 Kb)
    Commit limit:        1572025 (   6288100 Kb)

Unable to read _EPROCESS at fffffffffffffe78

ProcessCommitUsage could not be calculated
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
So the data's not very useful, and the dump mentions that a lot of it's memory was probably paged out - that usually indicates either the system was sleeping at the time of the crash, or there was probably some memory pressure on the box at the time. There might still be useful data in here, but I think we need to get a feel from the OP what was being done on this machine at the time of the crash that generated this .dmp to get a better idea of where to poke and prod the dump file. It's not absolutely necessary, but it would help quite a bit.

Also, what does .bugcheck and !thread output?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 10 Pro x64
CPU
Intel Core i7 4790K @ 4.5GHz
Motherboard
Asus Maximus Hero VII
Memory
32GB DDR3
Graphics Card(s)
Nvidia GeForce GTX970
Sound Card
Realtek HD Audio
Screen Resolution
1920x1200
Hard Drives
1x Samsung 250GB SSD
4x WD RE 2TB (RAIDZ)
PSU
Corsair AX760i
Case
Fractal Design Define R4
Cooling
Noctua NH-D15
Code:
0: kd> .bugcheck; !thread
Bugcheck code 0000000A
Arguments 00000000`00000020 00000000`00000002 00000000`00000001 fffff800`02cc50a2
THREAD fffff80002e0cc40  Cid 0000.0000  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 0
Not impersonating
DeviceMap                 fffff8a000008d80
Owning Process            fffff80002e0d140       Image:         Idle
Attached Process          fffffa80024b8040       Image:         System
Wait Start TickCount      8818630        Ticks: 1 (0:00:00:00.015)
Context Switch Count      84258139             
UserTime                  00:00:00.000
KernelTime                17:56:39.343
Win32 Start Address nt!KiIdleLoop (0xfffff80002c8ce90)
Stack Init fffff80004335db0 Current fffff80004335d40
Base fffff80004336000 Limit fffff80004330000 Call 0
Priority 16 BasePriority 0 UnusualBoost 0 ForegroundBoost 0 IoPriority 0 PagePriority 0
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff800`04335c98 fffff800`02c9224a : 00000000`0023c332 fffffa80`04b622f8 fffffa80`053d6010 fffffa80`04bdb000 : 0xfffff880`0493d9c2
fffff800`04335ca0 fffff800`02c8cebc : fffff800`02dfee80 fffff800`00000000 00000000`00000000 fffff880`01ad3c50 : nt!PoIdle+0x53a
fffff800`04335d80 00000000`00000000 : fffff800`04336000 fffff800`04330000 fffff800`04335d40 00000000`00000000 : nt!KiIdleLoop+0x2c
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
So this one's a memory management bugcheck, not a 3B. It looks like it was a write operation at IRQL 2 (DPC Dispatch_Level), and an invalid memory address (either completely invalid, or an address unable to be paged in) was requested by another address that doesn't appear to be valid in the dump. If you run u 0xfffff880`0493d9c2, do we get any useful output?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 10 Pro x64
CPU
Intel Core i7 4790K @ 4.5GHz
Motherboard
Asus Maximus Hero VII
Memory
32GB DDR3
Graphics Card(s)
Nvidia GeForce GTX970
Sound Card
Realtek HD Audio
Screen Resolution
1920x1200
Hard Drives
1x Samsung 250GB SSD
4x WD RE 2TB (RAIDZ)
PSU
Corsair AX760i
Case
Fractal Design Define R4
Cooling
Noctua NH-D15
Code:
0: kd> u 0xfffff880`0493d9c2
fffff880`0493d9c2 ??              ???
                           ^ Memory access error in 'u 0xfffff880`0493d9c2'
Is that right?
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Yup, that's right. So whatever caused the bugcheck wasn't in memory at the time. Using r to see registers might be interesting, but in all reality probably not. The usual check memory, update drivers, don't overclock, etc always comes into play here. There's no way right now to tell what happened from the stack, and it's possible that ESP or EBP are incorrect too, which could explain having a module address on the stack that makes no sense. The last thing to really do is to actually run an lm to see if that address falls in any module address range in the list, but if not, I think this might need to be patterned with a few more crash data points, unfortunately, before we can really get down to it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 10 Pro x64
CPU
Intel Core i7 4790K @ 4.5GHz
Motherboard
Asus Maximus Hero VII
Memory
32GB DDR3
Graphics Card(s)
Nvidia GeForce GTX970
Sound Card
Realtek HD Audio
Screen Resolution
1920x1200
Hard Drives
1x Samsung 250GB SSD
4x WD RE 2TB (RAIDZ)
PSU
Corsair AX760i
Case
Fractal Design Define R4
Cooling
Noctua NH-D15
It's a STOP 0xA (IRQL_NOT_LESS_OR_EQUAL)
So, let's try Driver Verifier (in particular with the "Force IRQL Checking" test)
Here's my canned instructions for that:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Code:
Delete these registry keys (works in XP, Vista, Win7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
Memory dump analysis. I'd wonder about the reliability of conclusions drawn from this dump due to the number of times "unable to ...", "error", "unknown", "possible corrupt data", and "unavailable" show up in the analysis below:
Code:
Loading Dump File [C:\Users\FUBAR\Downloads\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c14000 PsLoadedModuleList = 0xfffff800`02e51e50
Debug session time: Fri Feb  4 11:43:15.524 2011 (UTC - 5:00)
System Uptime: 1 days 14:12:51.538
Loading Kernel Symbols
.............................................Missing image name, possible paged-out or corrupt data.
.*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Unable to add module at 00000000`00000000
Unable to read KLDR_DATA_TABLE_ENTRY at 00000000`00000000 - NTSTATUS 0xC0000147

Image path too long, possible corrupt data.
Loading unloaded module list
..Image path too long, possible corrupt data.
.
WARNING: .reload failed, module list may be incomplete
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {20, 2, 1, fffff80002cc50a2}

Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )

Followup: MachineOwner
---------

0: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000020, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002cc50a2, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS:  0000000000000020 

CURRENT_IRQL:  0

FAULTING_IP: 
nt!KxWaitForLockOwnerShip+12
fffff800`02cc50a2 48890a          mov     qword ptr [rdx],rcx

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

LAST_CONTROL_TRANSFER:  from fffff80002c9224a to fffff8800493d9c2

STACK_TEXT:  
fffff800`04335c98 fffff800`02c9224a : 00000000`0023c332 fffffa80`04b622f8 fffffa80`053d6010 fffffa80`04bdb000 : 0xfffff880`0493d9c2
fffff800`04335ca0 fffff800`02c8cebc : fffff800`02dfee80 fffff800`00000000 00000000`00000000 fffff880`01ad3c50 : nt!PoIdle+0x53a
fffff800`04335d80 00000000`00000000 : fffff800`04336000 fffff800`04330000 fffff800`04335d40 00000000`00000000 : nt!KiIdleLoop+0x2c


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nt!KxWaitForLockOwnerShip+12
fffff800`02cc50a2 48890a          mov     qword ptr [rdx],rcx

SYMBOL_NAME:  nt!KxWaitForLockOwnerShip+12

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0xA_nt!KxWaitForLockOwnerShip+12

BUCKET_ID:  X64_0xA_nt!KxWaitForLockOwnerShip+12

Followup: MachineOwner
---------

rax=000000000001c9c2 rbx=0000000000000000 rcx=fffffa8004b3c760
rdx=fffffa8004b62138 rsi=fffff80002dfee80 rdi=0000000000000001
rip=fffff8800493d9c2 rsp=fffff80004335c98 rbp=0000000000000000
 r8=0000000000000000  r9=00000022b73bd0a9 r10=000000000000089a
r11=000000000000e741 r12=fffffa8004b62110 r13=fffffa8004b62200
r14=fffffa8004b62000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=0000  es=0000  fs=0000  gs=0000             efl=00000246
fffff880`0493d9c2 ??              ???
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff800`04335c98 fffff800`02c9224a : 00000000`0023c332 fffffa80`04b622f8 fffffa80`053d6010 fffffa80`04bdb000 : 0xfffff880`0493d9c2
fffff800`04335ca0 fffff800`02c8cebc : fffff800`02dfee80 fffff800`00000000 00000000`00000000 fffff880`01ad3c50 : nt!PoIdle+0x53a
fffff800`04335d80 00000000`00000000 : fffff800`04336000 fffff800`04330000 fffff800`04335d40 00000000`00000000 : nt!KiIdleLoop+0x2c
start             end                 module name
fffff800`00ba4000 fffff800`00bae000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff800`02c14000 fffff800`031f0000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff800`031f0000 fffff800`03239000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       unavailable (FFFFFFFE)
fffff880`00ced000 fffff880`00d31000   mcupdate mcupdate.dll unavailable (FFFFFFFE)
fffff880`00d31000 fffff880`00d45000   PSHED    PSHED.dll    unavailable (FFFFFFFE)
fffff880`00d45000 fffff880`00da3000   CLFS     CLFS.SYS     unavailable (FFFFFFFE)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  unavailable (FFFFFFFE)
fffff880`00e5c000 fffff880`00e76000   mountmgr mountmgr.sys unavailable (FFFFFFFE)
fffff880`00ee4000 fffff880`00f88000   Wdf01000 Wdf01000.sys unavailable (FFFFFFFE)
fffff880`00f88000 fffff880`00f97000   WDFLDR   WDFLDR.SYS   unavailable (FFFFFFFE)
fffff880`00f97000 fffff880`00fac000   partmgr  partmgr.sys  unavailable (FFFFFFFE)
fffff880`00fac000 fffff880`00fc1000   volmgr   volmgr.sys   unavailable (FFFFFFFE)
fffff880`01000000 fffff880`0100d000   vdrvroot vdrvroot.sys unavailable (FFFFFFFE)
fffff880`0100d000 fffff880`01040000   pci      pci.sys      unavailable (FFFFFFFE)
fffff880`01041000 fffff880`01167000   sptd     sptd.sys     unavailable (FFFFFFFE)
fffff880`01167000 fffff880`01170000   WMILIB   WMILIB.SYS   unavailable (FFFFFFFE)
fffff880`01170000 fffff880`0119f000   SCSIPORT SCSIPORT.SYS unavailable (FFFFFFFE)
fffff880`0119f000 fffff880`011f6000   ACPI     ACPI.sys     unavailable (FFFFFFFE)
fffff880`011f6000 fffff880`01200000   msisadrv msisadrv.sys unavailable (FFFFFFFE)
fffff880`01250000 fffff880`0136e000   iaStorV  iaStorV.sys  unavailable (FFFFFFFE)
fffff880`0136e000 fffff880`013cc000   msrpc    msrpc.sys    unavailable (FFFFFFFE)
fffff880`0143b000 fffff880`01557000   iaStor   iaStor.sys   unavailable (FFFFFFFE)
fffff880`01557000 fffff880`01562000   amdxata  amdxata.sys  unavailable (FFFFFFFE)
fffff880`01562000 fffff880`015ae000   fltmgr   fltmgr.sys   unavailable (FFFFFFFE)
fffff880`015ae000 fffff880`015c2000   fileinfo fileinfo.sys unavailable (FFFFFFFE)
fffff880`015c2000 fffff880`015ce000   PxHlpa64 PxHlpa64.sys unavailable (FFFFFFFE)
fffff880`01600000 fffff880`0161a000   ksecdd   ksecdd.sys   unavailable (FFFFFFFE)
fffff880`01652000 fffff880`017f5000   Ntfs     Ntfs.sys     unavailable (FFFFFFFE)
fffff880`01800000 fffff880`0183a000   fvevol   fvevol.sys   unavailable (FFFFFFFE)
fffff880`0183a000 fffff880`01850000   disk     disk.sys     unavailable (FFFFFFFE)
fffff880`01850000 fffff880`01880000   CLASSPNP CLASSPNP.SYS unavailable (FFFFFFFE)
fffff880`018aa000 fffff880`0191d000   cng      cng.sys      unavailable (FFFFFFFE)
fffff880`0191d000 fffff880`0192e000   pcw      pcw.sys      unavailable (FFFFFFFE)
fffff880`0192e000 fffff880`01938000   Fs_Rec   Fs_Rec.sys   unavailable (FFFFFFFE)
fffff880`01938000 fffff880`01982000   fwpkclnt fwpkclnt.sys unavailable (FFFFFFFE)
fffff880`01982000 fffff880`019ce000   volsnap  volsnap.sys  unavailable (FFFFFFFE)
fffff880`01a00000 fffff880`01a60000   NETIO    NETIO.SYS    unavailable (FFFFFFFE)
fffff880`01a60000 fffff880`01a8b000   ksecpkg  ksecpkg.sys  unavailable (FFFFFFFE)
fffff880`01a8b000 fffff880`01a9b000   vmstorfl vmstorfl.sys unavailable (FFFFFFFE)
fffff880`01a9b000 fffff880`01aa3000   spldr    spldr.sys    unavailable (FFFFFFFE)
fffff880`01aa3000 fffff880`01ab5000   mup      mup.sys      unavailable (FFFFFFFE)
fffff880`01ab5000 fffff880`01abe000   hwpolicy hwpolicy.sys unavailable (FFFFFFFE)
fffff880`01ad2000 fffff880`01bc4000   ndis     ndis.sys     unavailable (FFFFFFFE)
fffff880`01bc4000 fffff880`01bfe000   rdyboost rdyboost.sys unavailable (FFFFFFFE)
fffff880`01c03000 fffff880`01e00000   tcpip    tcpip.sys    unavailable (FFFFFFFE)
Image path too long, possible corrupt data.

Unloaded modules:
fffffa80`05cc5d20 fffffa81`00000001   Unknown_Module_fffffa80`05cc5d20
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  FA33A2E1
6966744e`00010010 6966744e`ffffeeff   Unknown_Module_6966744e`00010010
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  FFFEEEEF
Image path too long, possible corrupt data.
00000000`00000000 00000000`04256180   Unknown_Module_00000000`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  04256180
start             end                 module name
fffff880`0119f000 fffff880`011f6000   ACPI     ACPI.sys     unavailable (FFFFFFFE)
fffff880`01557000 fffff880`01562000   amdxata  amdxata.sys  unavailable (FFFFFFFE)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       unavailable (FFFFFFFE)
fffff880`01850000 fffff880`01880000   CLASSPNP CLASSPNP.SYS unavailable (FFFFFFFE)
fffff880`00d45000 fffff880`00da3000   CLFS     CLFS.SYS     unavailable (FFFFFFFE)
fffff880`018aa000 fffff880`0191d000   cng      cng.sys      unavailable (FFFFFFFE)
fffff880`0183a000 fffff880`01850000   disk     disk.sys     unavailable (FFFFFFFE)
fffff880`015ae000 fffff880`015c2000   fileinfo fileinfo.sys unavailable (FFFFFFFE)
fffff880`01562000 fffff880`015ae000   fltmgr   fltmgr.sys   unavailable (FFFFFFFE)
fffff880`0192e000 fffff880`01938000   Fs_Rec   Fs_Rec.sys   unavailable (FFFFFFFE)
fffff880`01800000 fffff880`0183a000   fvevol   fvevol.sys   unavailable (FFFFFFFE)
fffff880`01938000 fffff880`01982000   fwpkclnt fwpkclnt.sys unavailable (FFFFFFFE)
fffff800`031f0000 fffff800`03239000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`01ab5000 fffff880`01abe000   hwpolicy hwpolicy.sys unavailable (FFFFFFFE)
fffff880`0143b000 fffff880`01557000   iaStor   iaStor.sys   unavailable (FFFFFFFE)
fffff880`01250000 fffff880`0136e000   iaStorV  iaStorV.sys  unavailable (FFFFFFFE)
fffff800`00ba4000 fffff800`00bae000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`01600000 fffff880`0161a000   ksecdd   ksecdd.sys   unavailable (FFFFFFFE)
fffff880`01a60000 fffff880`01a8b000   ksecpkg  ksecpkg.sys  unavailable (FFFFFFFE)
fffff880`00ced000 fffff880`00d31000   mcupdate mcupdate.dll unavailable (FFFFFFFE)
fffff880`00e5c000 fffff880`00e76000   mountmgr mountmgr.sys unavailable (FFFFFFFE)
fffff880`011f6000 fffff880`01200000   msisadrv msisadrv.sys unavailable (FFFFFFFE)
fffff880`0136e000 fffff880`013cc000   msrpc    msrpc.sys    unavailable (FFFFFFFE)
fffff880`01aa3000 fffff880`01ab5000   mup      mup.sys      unavailable (FFFFFFFE)
fffff880`01ad2000 fffff880`01bc4000   ndis     ndis.sys     unavailable (FFFFFFFE)
fffff880`01a00000 fffff880`01a60000   NETIO    NETIO.SYS    unavailable (FFFFFFFE)
fffff800`02c14000 fffff800`031f0000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01652000 fffff880`017f5000   Ntfs     Ntfs.sys     unavailable (FFFFFFFE)
fffff880`00f97000 fffff880`00fac000   partmgr  partmgr.sys  unavailable (FFFFFFFE)
fffff880`0100d000 fffff880`01040000   pci      pci.sys      unavailable (FFFFFFFE)
fffff880`0191d000 fffff880`0192e000   pcw      pcw.sys      unavailable (FFFFFFFE)
fffff880`00d31000 fffff880`00d45000   PSHED    PSHED.dll    unavailable (FFFFFFFE)
fffff880`015c2000 fffff880`015ce000   PxHlpa64 PxHlpa64.sys unavailable (FFFFFFFE)
fffff880`01bc4000 fffff880`01bfe000   rdyboost rdyboost.sys unavailable (FFFFFFFE)
fffff880`01170000 fffff880`0119f000   SCSIPORT SCSIPORT.SYS unavailable (FFFFFFFE)
fffff880`01a9b000 fffff880`01aa3000   spldr    spldr.sys    unavailable (FFFFFFFE)
fffff880`01041000 fffff880`01167000   sptd     sptd.sys     unavailable (FFFFFFFE)
fffff880`01c03000 fffff880`01e00000   tcpip    tcpip.sys    unavailable (FFFFFFFE)
fffff880`01000000 fffff880`0100d000   vdrvroot vdrvroot.sys unavailable (FFFFFFFE)
fffff880`01a8b000 fffff880`01a9b000   vmstorfl vmstorfl.sys unavailable (FFFFFFFE)
fffff880`00fac000 fffff880`00fc1000   volmgr   volmgr.sys   unavailable (FFFFFFFE)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  unavailable (FFFFFFFE)
fffff880`01982000 fffff880`019ce000   volsnap  volsnap.sys  unavailable (FFFFFFFE)
fffff880`00ee4000 fffff880`00f88000   Wdf01000 Wdf01000.sys unavailable (FFFFFFFE)
fffff880`00f88000 fffff880`00f97000   WDFLDR   WDFLDR.SYS   unavailable (FFFFFFFE)
fffff880`01167000 fffff880`01170000   WMILIB   WMILIB.SYS   unavailable (FFFFFFFE)
Image path too long, possible corrupt data.

Unloaded modules:
fffffa80`05cc5d20 fffffa81`00000001   Unknown_Module_fffffa80`05cc5d20
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  FA33A2E1
6966744e`00010010 6966744e`ffffeeff   Unknown_Module_6966744e`00010010
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  FFFEEEEF
Image path too long, possible corrupt data.
00000000`00000000 00000000`04256180   Unknown_Module_00000000`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  04256180
Bugcheck code 0000000A
Arguments 00000000`00000020 00000000`00000002 00000000`00000001 fffff800`02cc50a2
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
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