BSOF and Werfault.exe-Application Error

[Nefertari]

OK so like 3 days ago I was attempting to whatch a free movie online but to many pop ups were poping up. I accindently pressend yes to an unknown publisher program which then all of a sudden showed the BSOD. At first the computer would not start at all and I had to run some system startup troubleshoot which attempted to retore my computer but was unable to due to regestry problems. I then proceeded to scan my computer for an viruses and there was a bug in the registry that was quaritined that I deleted. The computer went beserck and turned off like 3 times showing the BSOD. I dowloaded a registry cleaner and it found 5 problems but did not fix it because I do not have the licence. But anyways the computer no just showed the BSOD once but now starts up REALLY slow andwont let me go into the internet and it says

Werfault.exe-Application Error
The instruction at 0x__________eb reference memory at 0x____________eb. The momory could not be written.

I am so effin confused I am desperate and do not know what to do. Please someone help me

 

[CarlTR6]

Hi Nefertari; and welcome to the forum. Sorry you are having problems. Please read this thread, follow the instructions and post back. We will be glad to help you.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[Nefertari]

Well I did what u said but the comand prompt comes out black and whit an _ that blinks:sarc:

 

[CarlTR6]

You are using the command prompt and it will be black and white. When you right click on the tool to run it, you must select Run as Administrator.

 

[Nefertari]

Ok so i have the folder in the My Documents but idk what to do after I typed up perform perform/report and it said "No items match you search"

So can someone explain to me how this is done cause i know how to zip files i just dont get what its asking???

"3. Run a System Health Report -
START | type perfmon /report - a viewer will appear | Save as an HTML file (default file extension)"

 

[CarlTR6]

Are there files in the folder? If so, zip the folder and upload it with your next post. Don't worry about the Perfmon report.

 

[Nefertari]

Ok so here it is
View attachment 114193