BTWUIExt has stopped working when i click on "control"

robewot

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I have uninstalled/reinstalled with both windows and revo. I've run scannow, checked services.msc-all running & updated all drivers. My bluetooth headset connects ok & mostly works but as soon as i push the control button btwuiext crashes .
i can't find a solution anywhere. I went to the broadcom site hoping for an update but their downloader does not work on my computer. Any ideas? win7 64bit. cheers.
 

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My Computer My Computer

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windows 7 home premium 64bitinte(R) core i7-2760 QM [email protected] 4Cores8.0GB 2 modulesIntel(R) HD graphics 3000 / NVIDiA GeForce GT...
Computer type
Laptop
Computer Manufacturer/Model Number
alienware M17x R3
OS
windows 7 home premium 64bit
CPU
inte(R) core i7-2760 QM [email protected] 4Cores
Motherboard
M17x R3
Memory
8.0GB 2 modules
Graphics Card(s)
Intel(R) HD graphics 3000 / NVIDiA GeForce GTX 580M
Hard Drives
M17x_RAID0 2x750gig
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logitech trackball
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satellite ie slow
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McAfee
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firefox
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serial no. HGXV6R1
In searching, this is a common complaint, often caused by recent windows updates I might add. Have you tried running the Hardware and Devices troubleshooter?

http://www.sevenforums.com/tutorials/472-troubleshooting.html

Click on Hardware and sound> Hardware and devices

Or run this Fixit

Troubleshoot problems with Bluetooth enabled devices

It's worth a try, although I think it is something within windows rather then the BT or device.

Was this the download you tried?

https://www.broadcom.com/support/bluetooth/update.php

A Guy
 

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Windows 10 Home x64
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INTEL Core i5-750 Quad-Core 3.37GHz
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ASUS P7P55D
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I've done all of that. That updater from broadcom won't run on my comp. Don't know why but it won't.
 

My Computer My Computer

At a glance

windows 7 home premium 64bitinte(R) core i7-2760 QM [email protected] 4Cores8.0GB 2 modulesIntel(R) HD graphics 3000 / NVIDiA GeForce GT...
Computer type
Laptop
Computer Manufacturer/Model Number
alienware M17x R3
OS
windows 7 home premium 64bit
CPU
inte(R) core i7-2760 QM [email protected] 4Cores
Motherboard
M17x R3
Memory
8.0GB 2 modules
Graphics Card(s)
Intel(R) HD graphics 3000 / NVIDiA GeForce GTX 580M
Hard Drives
M17x_RAID0 2x750gig
Mouse
logitech trackball
Internet Speed
satellite ie slow
Antivirus
McAfee
Browser
firefox
Other Info
serial no. HGXV6R1
I have zipped it for you, reply when you have it downloaded and I'll delete it.

A Guy
 
Last edited:

My Computer My Computer

At a glance

Windows 10 Home x64INTEL Core i5-750 Quad-Core 3.37GHzHyperX Fury Black Series 8GB (2 x 4GB) 1866MhzEVGA GeForce GTX 750 Superclocked 1GB 128-Bit...
Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
have finally worked out how to get the file. i can get that part but it tells me that it cant update my comp.
 

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My Computer My Computer

At a glance

windows 7 home premium 64bitinte(R) core i7-2760 QM [email protected] 4Cores8.0GB 2 modulesIntel(R) HD graphics 3000 / NVIDiA GeForce GT...
Computer type
Laptop
Computer Manufacturer/Model Number
alienware M17x R3
OS
windows 7 home premium 64bit
CPU
inte(R) core i7-2760 QM [email protected] 4Cores
Motherboard
M17x R3
Memory
8.0GB 2 modules
Graphics Card(s)
Intel(R) HD graphics 3000 / NVIDiA GeForce GTX 580M
Hard Drives
M17x_RAID0 2x750gig
Mouse
logitech trackball
Internet Speed
satellite ie slow
Antivirus
McAfee
Browser
firefox
Other Info
serial no. HGXV6R1
thanks for that btw
 

My Computer My Computer

At a glance

windows 7 home premium 64bitinte(R) core i7-2760 QM [email protected] 4Cores8.0GB 2 modulesIntel(R) HD graphics 3000 / NVIDiA GeForce GT...
Computer type
Laptop
Computer Manufacturer/Model Number
alienware M17x R3
OS
windows 7 home premium 64bit
CPU
inte(R) core i7-2760 QM [email protected] 4Cores
Motherboard
M17x R3
Memory
8.0GB 2 modules
Graphics Card(s)
Intel(R) HD graphics 3000 / NVIDiA GeForce GTX 580M
Hard Drives
M17x_RAID0 2x750gig
Mouse
logitech trackball
Internet Speed
satellite ie slow
Antivirus
McAfee
Browser
firefox
Other Info
serial no. HGXV6R1
You're welcome, you might try this Hotfix

Bluetooth devices do not work correctly on a computer that is running Windows 7

Dell's driver is from 2011

ftp://downloads.dell.com/Pages/Drivers/alienware-m17x-r3.html

Have you seen the suggestion to make sure .NET is enabled in Turn windows features on or off?

http://www.sevenforums.com/tutorials/5023-windows-features-turn-off.html

Have you looked for any errors in Device Manager?

You might try deleting the bluetooth driver, rebooting and see if windows will find one. If not, you can d/l the original from the link above. This may not be a driver issue, but it sure sounds like one.

A Guy
 

My Computer My Computer

At a glance

Windows 10 Home x64INTEL Core i5-750 Quad-Core 3.37GHzHyperX Fury Black Series 8GB (2 x 4GB) 1866MhzEVGA GeForce GTX 750 Superclocked 1GB 128-Bit...
Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
yep, dell's driver is as old as the hills but i haven't been able to find an update for it.I've been through and checked all the drivers for update whether they were related to this or not. I'm not to sure which windows features to turn on. I'm off for a week or so with no internet so i will get back into it then. thanks.
 

My Computer My Computer

At a glance

windows 7 home premium 64bitinte(R) core i7-2760 QM [email protected] 4Cores8.0GB 2 modulesIntel(R) HD graphics 3000 / NVIDiA GeForce GT...
Computer type
Laptop
Computer Manufacturer/Model Number
alienware M17x R3
OS
windows 7 home premium 64bit
CPU
inte(R) core i7-2760 QM [email protected] 4Cores
Motherboard
M17x R3
Memory
8.0GB 2 modules
Graphics Card(s)
Intel(R) HD graphics 3000 / NVIDiA GeForce GTX 580M
Hard Drives
M17x_RAID0 2x750gig
Mouse
logitech trackball
Internet Speed
satellite ie slow
Antivirus
McAfee
Browser
firefox
Other Info
serial no. HGXV6R1
It's the Microsoft .NET Framework 3.5.1

.NET.jpg

See if it's on. No worries, we'll be here when you get back. Maybe other ideas by then ;)

A Guy
 

My Computer My Computer

At a glance

Windows 10 Home x64INTEL Core i5-750 Quad-Core 3.37GHzHyperX Fury Black Series 8GB (2 x 4GB) 1866MhzEVGA GeForce GTX 750 Superclocked 1GB 128-Bit...
Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
back again. i've bought a logitech headset. will see how that goes
 

My Computer My Computer

At a glance

windows 7 home premium 64bitinte(R) core i7-2760 QM [email protected] 4Cores8.0GB 2 modulesIntel(R) HD graphics 3000 / NVIDiA GeForce GT...
Computer type
Laptop
Computer Manufacturer/Model Number
alienware M17x R3
OS
windows 7 home premium 64bit
CPU
inte(R) core i7-2760 QM [email protected] 4Cores
Motherboard
M17x R3
Memory
8.0GB 2 modules
Graphics Card(s)
Intel(R) HD graphics 3000 / NVIDiA GeForce GTX 580M
Hard Drives
M17x_RAID0 2x750gig
Mouse
logitech trackball
Internet Speed
satellite ie slow
Antivirus
McAfee
Browser
firefox
Other Info
serial no. HGXV6R1
BTWUIExt has stopped working

Were you ever able to resolve this issue? I've tried the above suggestions but am still not able to pair with my computer. Someone said it probably has to do with one of the Windows updates and I recently had to have Win 7 reinstalled and all of the updates.
 

My Computer My Computer

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windows 7
OS
windows 7
the bottom line is - don't buy cheap Chinese crap. Well known brands are more expensive for a reason. They work.
 

My Computer My Computer

At a glance

windows 7 home premium 64bitinte(R) core i7-2760 QM [email protected] 4Cores8.0GB 2 modulesIntel(R) HD graphics 3000 / NVIDiA GeForce GT...
Computer type
Laptop
Computer Manufacturer/Model Number
alienware M17x R3
OS
windows 7 home premium 64bit
CPU
inte(R) core i7-2760 QM [email protected] 4Cores
Motherboard
M17x R3
Memory
8.0GB 2 modules
Graphics Card(s)
Intel(R) HD graphics 3000 / NVIDiA GeForce GTX 580M
Hard Drives
M17x_RAID0 2x750gig
Mouse
logitech trackball
Internet Speed
satellite ie slow
Antivirus
McAfee
Browser
firefox
Other Info
serial no. HGXV6R1
the bottom line is - don't buy cheap Chinese crap. Well known brands are more expensive for a reason. They work.

First: Blanket statements like "Chinese crap" do not support anything. It's nothing shy of an ad hominem and a sign of ignorance.
Secondly: I completely agree with you (in the sense of buying locally to support OUR economy)!
Thirdly: The reason 'well known brands' are expensive? Because of psychological research.

I'll sell you a plant-pot for $50! It's made from ceramic ($1 for me) and has a pretty picture (an emblem of [NOUN]). It's well known!

Total cost for me: $5
Total cost for you: $50
My profits: $45
My investment into making the emblem 'popular' and 'well known?' $0

My strategy only banks on the common person's ignorance of how the world works.

Back on topic though: I have no idea what "BTWUIxt" is or why it's not working on your Windows 7 box.

To shorten the list:
BIOS/UEFI/EFI settings
Frameworks (think of a house with wooden stints as a [software] 'framework')
Specialized hardware missing
Specialized hardware mismatched IDs
Hardware damage (just because a broken hammer is broken does not mean it cannot be 'partially' used by a blind man)
Windows settings (guesstimate to ~100 that will directly affect this)
Alternative software / their settings (the number is practically infinite)

You expect any one person or group of persons to cater to your every whim and need? The product you purchased more than likely functions as intended (including the software). It should be tested on a standard Windows 7 installation, with whatever prerequisites (.NET Framework 3.5.1 or .NET Framework 4.7.1 perhaps?) it has (which should be listed in the manual; If it has one: Did you read it?).

I am not attempting to attack you, but merely defend the other party from your unfounded blanket accusations.
I am also trying to explain to you that software is not magical voodoo. It is very dumb. Even 'intelligent' software is incredibly dumb.
 

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Computer programmer enthusiast and hobbyist
My final solution was to upgrade to Windows 10. We have WIN 10 at work so I was already familiar with it. It's fine and Bluetooth works! Yay!
Guess I'll have to start visiting TenForums. :)
 

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