Bug in sleep mode - user locked

[Rysk]

I bought a new notebook running windows 7 64 bit a couple of months ago

After running a full system scan with Kaspersky anti-virus a couple of days ago I now have a bug with sleep mode
- After going into sleep mode, the user with my picture icon is locked meaning that I can't enter my password to log back in - the password box doesn't show.
- With the ASUS face recognition scanner I'm logged back in, but everything is 'buggy' e.g. if I click on the start button and hover over that entire area it goes into sleep again, or if i click on the bookmarks on chrome it doesn't show them, instead it click on an actual site within the bookmarks.
- After going into sleep the only way to enter and return to a normal state is to click the 'switch user' whereupon, my user picture icon reverts with the password box

I have tried a system restore but this didn't work. Any help appreciated

Windows 7 Home, 64 Bit
ASUS Notebook K53SD
Intel i7 processor
Kaspersky anti-virus

 

[writhziden]

Check for Windows corruption:

• Check Windows for corruption. Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html to provide us with the sfcdetails.txt file if errors occur.

Check for viruses/malware:

• Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the http://www.sevenforums.com/system-s...-system-security-combination.html#post1732627 for better security steps and scanning tools. Make sure to update the security software before running the full scan.

See if it is an application or service conflict:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html