Solved Business Contact Manager 2007 and Accounting Pro 2009

svnfrms2r

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Business Contact Manager 2007

Hi,

Hopefully someone knows how to fix this odd problem.

I had Outlook 2007 with Business Contact Manager 2007 installed (both as part of office 2007 in its standard directory "c:\Program Files (x86)\Microsoft Office"). It worked fine, and I even had Accounting Professional 2009 installed with all the integration with Business Contact Manager (BCM) working fine.

Then I followed the official info, that one can have more office versions installed, as long as they get their own dedicated directory (outside of the default standard install directory), which is what was done ("c:\Program Files (x86)\mso2003\") for an install of office 2003 (without outlook 2003).
After that office install, Business Contact Manager 2007 stopped displaying the contents of the four tabs of its home screen (all else works).

Is this an office problem, BCM problem, or system/IE problem? How can it be investigated/solved?

Thank you!
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1, updated to latest...Mobile Intel Core i7-4800MQ, 8x 3500 MHz (35 ...32 GB ie 4x 8GB SODIMMAMD FirePro M5100 and Intel(R) HD Graphics 4600
Computer type
Laptop
Computer Manufacturer/Model Number
Dell, Inc.
OS
Windows 7 Ultimate x64 SP1, updated to latest Java and .NET
CPU
Mobile Intel Core i7-4800MQ, 8x 3500 MHz (35 x 100)
Motherboard
Dell Precision M4800
Memory
32 GB ie 4x 8GB SODIMM
Graphics Card(s)
AMD FirePro M5100 and Intel(R) HD Graphics 4600
Sound Card
Realtek Audio and AMD High Definition Audio Device
Monitor(s) Displays
Built-in 1080p, ext 2x 27" 1080p, ext 1x 55" 1080p
Screen Resolution
4x 1920 x 1080 x 32 bits
Hard Drives
2x 1 TB SSD
multiple external drives
PSU
210W for docking station & laptop
Case
Metal
Cooling
2 Fans
Keyboard
US QWERTY
Mouse
touchpad, pointstick, ext mouse
Internet Speed
1Gbps Eth, 512Mbps cable
Antivirus
Avast latest
Browser
various
# Quick update, the BCM problem has been resolved by uninstalling all office programs and removing any related office mention from the registry, then reinstall only mso2007 incl bcm.
# The office accounting problem is still worked upon, as it turned out to be related how IE is called from another program, and it seems to be a permissions issue, which can be mitigated by calling moa in admin mode, a minor inconvenience.
# The permissions issue was fixed using tweaking.com windows repair (IE fix and LNK fix).
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1, updated to latest...Mobile Intel Core i7-4800MQ, 8x 3500 MHz (35 ...32 GB ie 4x 8GB SODIMMAMD FirePro M5100 and Intel(R) HD Graphics 4600
Computer type
Laptop
Computer Manufacturer/Model Number
Dell, Inc.
OS
Windows 7 Ultimate x64 SP1, updated to latest Java and .NET
CPU
Mobile Intel Core i7-4800MQ, 8x 3500 MHz (35 x 100)
Motherboard
Dell Precision M4800
Memory
32 GB ie 4x 8GB SODIMM
Graphics Card(s)
AMD FirePro M5100 and Intel(R) HD Graphics 4600
Sound Card
Realtek Audio and AMD High Definition Audio Device
Monitor(s) Displays
Built-in 1080p, ext 2x 27" 1080p, ext 1x 55" 1080p
Screen Resolution
4x 1920 x 1080 x 32 bits
Hard Drives
2x 1 TB SSD
multiple external drives
PSU
210W for docking station & laptop
Case
Metal
Cooling
2 Fans
Keyboard
US QWERTY
Mouse
touchpad, pointstick, ext mouse
Internet Speed
1Gbps Eth, 512Mbps cable
Antivirus
Avast latest
Browser
various
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