Camera Drivers

[mocmartini]

Hi

I am having trouble with camera drivers.
I run windows 7 Home Premium N x86 on a Dell XPS M1330 (new install from Vista)
everything on the pc is working fine execpt when I try to attach a camera to the PC and it says the drivers have not been installed and when I do a search/ trouble shoot it says there are no drivers for the camera.

there are 2 camera in particular I am using, a Canon 40D and an Iphone 3gs.

I have tried to reinstall itunes to see if that helps with the driver but no luck and I have also tried to manually install the canon driver which says it is complete but does bot work.

All other USB devices work fine- external HDD, Sony eReader, mouse and keyboard.
the Iphone shows up in 'Devices' as Unknown and the canon does not show up at all!

been on the phone to all sorts of help desks but they all uselss.

much appreciate any help

thanks

 

[nate42nd]

The 40D IS compatible with Windows 7. You may try the import feature in Windows or the software with the camera. You might also try another USB port. I have problems with my Canons using my front panel USB but the back one son the motherboard work fine. Just a thought. Good luck. I don't know about the IPhone, but I assume it's compatible too.

You might check here

Windows 7 Compatibility Center home

 

[mocmartini]

thanks for your reply, have tried other usb ports, no luck! problem is it says the driver is not installed and it cant be found when doing a driver update.

for some reason the iphone syncs fine in itunes but also says the driver is not installed correctly and cant be found with an update

 

[nate42nd]

Well, I found this

windows 7 64 bit canon rebel xti compatibility issue

You might need to use a card reader or XP mode otherwise. Hopefully this helps....there is a post toward the bottom that gives steps and it seemed to help.

 

[mocmartini]

thanks again

 

[Venths]

Hello,

Please try disabling one Camera under the 'device manager' and use the other one. It may work !