Solved Can a S.M.A.R.T. 301 error be fixed with software?

orestisssss

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Hello all,

today my laptop 1 years old hp when i booted up it showed me a S.M.A.R.T. 301 error. i clicked enter and then booted to windows and a message appeared telling me to backup all my files due to the error.However i have run S.M.A.R.T. tests and i dont see any problem cause they can finish but every HDD monitoring software i try says there is an error cycle or sector read error 1 something like that.I have disabled he windows message to backup m files from apearing can i fix the problem withour replacing HDD or at least hide the bootup message from appearing cause BIOS dosnt have any option for it.My laptop hasnt fallen down at all so it is wierd in less than 1 year 9 months for this error to appear.

Thanks
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 BitQuadCore AMD Phenom X4 9650, 2300 MHz (11.5 x...2 GB DDR2 800 MHZ SDRAM AND 1GB DDR2 800 MHZ ...AMD Radeon HD 6750 2GB DDR3
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate 64 Bit
CPU
QuadCore AMD Phenom X4 9650, 2300 MHz (11.5 x 200)
Motherboard
ECS MCP61PM-HM (Nettle3)
Memory
2 GB DDR2 800 MHZ SDRAM AND 1GB DDR2 800 MHZ SDRAM
Graphics Card(s)
AMD Radeon HD 6750 2GB DDR3
Monitor(s) Displays
Acer M230HML
Hard Drives
Drive #1 - SAMSUNG HD502IJ (465 GB)
Drive #2 - SAMSUNG HD502IJ (465 GB)

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Also check to see if there's a BIOS update for your laptop.
 

My Computer My Computer

At a glance

Windows 7 Pro-x64i7-2600 3.4GHz - 3.8GHz Turbo8Gb - 2x4GB, Muskin 991770 PC3-1333Integrated Intel HD 2000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
Ok thanks both of you i will try both suggestions :P
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 BitQuadCore AMD Phenom X4 9650, 2300 MHz (11.5 x...2 GB DDR2 800 MHZ SDRAM AND 1GB DDR2 800 MHZ ...AMD Radeon HD 6750 2GB DDR3
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate 64 Bit
CPU
QuadCore AMD Phenom X4 9650, 2300 MHz (11.5 x 200)
Motherboard
ECS MCP61PM-HM (Nettle3)
Memory
2 GB DDR2 800 MHZ SDRAM AND 1GB DDR2 800 MHZ SDRAM
Graphics Card(s)
AMD Radeon HD 6750 2GB DDR3
Monitor(s) Displays
Acer M230HML
Hard Drives
Drive #1 - SAMSUNG HD502IJ (465 GB)
Drive #2 - SAMSUNG HD502IJ (465 GB)
While a BIOS update COULD fix this, given that it appears to be a hard drive problem, I personally find that VERY unlikely -- and I would personally advise against doing a BIOS update just to see what happens.

Do NOT do a BIOS update unless the following is true:
1) You have a way to save off the current, working, BIOS
2) You have a way to restore that working BIOS in case the upgrade goes bad

Furthermore, although a laptop drive starting to fail after only one year's use is unusual, it's also not impossible. IF you can pull out the drive and run the manufacturer's diagnostic utility against it, that will let you know the health of the drive.
 

My Computer My Computer

At a glance

Win7 Pro 32-bit, Win8 Pro 32-bitAMD Phenom II X6 1090T4GB ddr3 1300AMD HD 4290 onboard
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win7 Pro 32-bit, Win8 Pro 32-bit
CPU
AMD Phenom II X6 1090T
Motherboard
Gigabyte
Memory
4GB ddr3 1300
Graphics Card(s)
AMD HD 4290 onboard
Sound Card
Builtin Realtek HD Audio
Monitor(s) Displays
Samsung 24" widescreen, LG 23" widescreen
Screen Resolution
1920x1200/1920x1080
Hard Drives
Kingston 256GB SSD
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech M705 wireless mouse
Antivirus
Norton Av 2013
Browser
IE v10
There seemed to be an unusual amount of HP Laptop problems associated with disk drives. The same problem is being reported on numerous help sites including HP. A BIOS update issued by HP seems to cure the problem. This was the reason I suggested the OP check for an update. But hey, what do I know?
 

My Computer My Computer

At a glance

Windows 7 Pro-x64i7-2600 3.4GHz - 3.8GHz Turbo8Gb - 2x4GB, Muskin 991770 PC3-1333Integrated Intel HD 2000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
Sorry for reopening this.Can you lik me to that bios page if you can please, cause i cant seem to find it thanks.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 BitQuadCore AMD Phenom X4 9650, 2300 MHz (11.5 x...2 GB DDR2 800 MHZ SDRAM AND 1GB DDR2 800 MHZ ...AMD Radeon HD 6750 2GB DDR3
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate 64 Bit
CPU
QuadCore AMD Phenom X4 9650, 2300 MHz (11.5 x 200)
Motherboard
ECS MCP61PM-HM (Nettle3)
Memory
2 GB DDR2 800 MHZ SDRAM AND 1GB DDR2 800 MHZ SDRAM
Graphics Card(s)
AMD Radeon HD 6750 2GB DDR3
Monitor(s) Displays
Acer M230HML
Hard Drives
Drive #1 - SAMSUNG HD502IJ (465 GB)
Drive #2 - SAMSUNG HD502IJ (465 GB)
HP Support & Drivers | United States

This is the US site. I don't know if HP has a European support site or not. In any case, it should have been one of your Favorites and checked on a regular basis for a new PC.
 

My Computer My Computer

At a glance

Windows 7 Pro-x64i7-2600 3.4GHz - 3.8GHz Turbo8Gb - 2x4GB, Muskin 991770 PC3-1333Integrated Intel HD 2000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
Thanks mate again :p
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 BitQuadCore AMD Phenom X4 9650, 2300 MHz (11.5 x...2 GB DDR2 800 MHZ SDRAM AND 1GB DDR2 800 MHZ ...AMD Radeon HD 6750 2GB DDR3
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate 64 Bit
CPU
QuadCore AMD Phenom X4 9650, 2300 MHz (11.5 x 200)
Motherboard
ECS MCP61PM-HM (Nettle3)
Memory
2 GB DDR2 800 MHZ SDRAM AND 1GB DDR2 800 MHZ SDRAM
Graphics Card(s)
AMD Radeon HD 6750 2GB DDR3
Monitor(s) Displays
Acer M230HML
Hard Drives
Drive #1 - SAMSUNG HD502IJ (465 GB)
Drive #2 - SAMSUNG HD502IJ (465 GB)
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