Sorry, michell65. After breaking down to phone them for the order and for information, I really only have the order.
The archives are still PDF files.
There is a "search & show" app that will access all the PDF files.
The whole thing is available on either DVD or a USB drive.
People running win7 or earlier who have tried to install the app from the USB to their hard drives have been unable to do so.
There is no reported problem installing the app from the DVD.
The customer service gal had no clue if the program on the USB was different from the one on the DVD, but that surely makes no sense to me. Why write two different apps? And, if the apps are the same, why won't it install from a USB?
Smells like they bought a batch of bad USBs or ones that were pre-formatted to run on win8. (is that possible?)
OR perhaps the folks who were installing from the USB to 7 were not running from an admin account and too clueless to know how to install anything at all to their PC. This is an archive of sewing magazines, after all, and even today I know some smart women are not all that computer savvy.
I'm disappointed to not know what happened, but getting hold of the techs is unlikely.