Can I recreate the complete set of Windows Live Mail Folders?

Bernard46

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Harbury, Warwickshire, UK
A friend of mine has a problem with his Windows Live Mail client. He's running Win 7 HP 64 bit with the Windows Live Mail client and a Hotmail ID. His problem is that he sometimes sees emails mysteriously multiplying emails in his folders - this includes his deleted mail folder!

We have tried asking questions in the official Microsoft Mail forums but have received no response. What I would like to do is to delete his Mail.MSMessageStore database in both the Windows Live Mail folder and the Backup folder. I believe doing this will cause Windows Live Mail to recreate the Mail.MSMessageStore database. However I would like to be sure, before I do this, that he will continue to have access to all his (offline) Storage Folders, as well as his normal mail folders, after doing this. Does anyone know whether deleting the MSMessageStore database will cause any data loss or is it a totally harmless step?
 

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