Can not copy and paste from Firefox to Word.

anne1982

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I am using Windows 7 Ultimate (x64) and Firefox Version 27.0. The problem I can not copy and paste from Firefox to Word 2003 but the opposite is possible.

Any advice will be appreciated.

Best regards,

Anne
 

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Sometimes websites are setup to prevent you from copying them.

Can you provide a link to a website where you have this issue?
 

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Sometimes websites are setup to prevent you from copying them.

This is not the case! If I am typing something in Hotmail or Yahoo mail and decide to copy it and paste it on Word 2003 document then it fails while that was possible in the old version of FF.
 

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Do you get an error message or the Paste option is grayed out?
 

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Can you copy other thing to WORD?
Can you copy from firefox and paste in notepad or excel?
Can you copy from firefox and paste in firefox (in a webmail form for example)?
 

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Sometimes websites are setup to prevent you from copying them.

This is not the case! If I am typing something in Hotmail or Yahoo mail and decide to copy it and paste it on Word 2003 document then it fails while that was possible in the old version of FF.
If I had know that info, I would not have said what I said :-)

I installed Firefox 27 and Office 2003 (with service pack 3).

Copy/paste works as expected.

FF27-to-WORD2003.png

We just need to figure out what is wrong with your computer/software/settings/....
 

My Computer My Computer

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W7 Pro SP1 64biti78GBIntel HD Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
Try running Word in safe mode

Start> In search box type run> Enter> In run box type winword /a> Enter> Try C&P now

If copy and paste works in words safe mode you likely have an add-in, template, or something that is conflicting.

Tools> Templates and add-ins

It's also possible a program that interacts with Word can be the cause.

Did this begin with an update to FF27 only? Or did it work with FF27, and only began after? Can you think of anything added just before the problem began? Do you know exactly when the problem began (day only, as a System restore point might correct that)?

A Guy
 

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