Can not see details about important update

Winky7

Banned
Local time
4:07 PM
Messages
8
Location
Nacka, Sweden
Hello everyone,

I have an problem with my Windows 7 Professional 64 bit system. My problem is similar to this thread but since it's old and one poster mentioned "do not necro-post" I decided to make a new thread.

OK, so I have a problem. When prompt to install an important update, I want to know what I am installing. So I click onto details. This image pops up.
errorWindowsUpdate.png
. This problem occurs on other system also but I have rule out the Internet as an issue. I have tried with mobile broadband, direct connection to the modem, tethering with my iPhone (I got it when I worked for Apple sex months) and my Android (sorry, no Windows phone yet, they are too expensive considering my needs)

I am running a Windows 7 Professional 64 bit operating system on a home-built system that has this specification.
Motherboard:
ASRock G41M-GS3
CPU:
Intel Core 2 Duo E6300 2MB Cache 1 860 MHz X2 FSB @ 1066 MHz
RAM:
8 GB DDR2
GPU:
AMD Radeon HD 5450 or 6350 (the box says 5450 and the AMD update says 6350)

Any thoughts on troubleshooting?

Kind regards
Winky7
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64 bitIntel Core 2 Duo E6300 2MB Cache 1.86 GHz X2 ...8 GB DDR2AMD Radeon HD 5450 or 6350
Computer Manufacturer/Model Number
Home-build
OS
Windows 7 Professional 64 bit
CPU
Intel Core 2 Duo E6300 2MB Cache 1.86 GHz X2 FSB @ 1066 MHz
Motherboard
ASRock G41M-GS3
Memory
8 GB DDR2
Graphics Card(s)
AMD Radeon HD 5450 or 6350
Sound Card
ASRock G41M-GS3
Monitor(s) Displays
Two 19" Dell flat-screen monitors
Screen Resolution
1024 X 766 I think
Hard Drives
320 GB SATA
2 TB SATA backup
PSU
Built in
Case
Desktop, standing
Cooling
Built in
Keyboard
Microsoft 800
Mouse
Microsoft 1000
Internet Speed
24 Mbit on a good day
Other Info
It's running slow but in accordance with my needs.

My Computer My Computer

At a glance

Windows 7 Professional 64 bitIntel Core 2 Duo E6300 2MB Cache 1.86 GHz X2 ...8 GB DDR2AMD Radeon HD 5450 or 6350
Computer Manufacturer/Model Number
Home-build
OS
Windows 7 Professional 64 bit
CPU
Intel Core 2 Duo E6300 2MB Cache 1.86 GHz X2 FSB @ 1066 MHz
Motherboard
ASRock G41M-GS3
Memory
8 GB DDR2
Graphics Card(s)
AMD Radeon HD 5450 or 6350
Sound Card
ASRock G41M-GS3
Monitor(s) Displays
Two 19" Dell flat-screen monitors
Screen Resolution
1024 X 766 I think
Hard Drives
320 GB SATA
2 TB SATA backup
PSU
Built in
Case
Desktop, standing
Cooling
Built in
Keyboard
Microsoft 800
Mouse
Microsoft 1000
Internet Speed
24 Mbit on a good day
Other Info
It's running slow but in accordance with my needs.
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