Can not transfer photos video from Iphone X to a Windows 7 PC

[RavenNight]

Machine:
ASROCK Z68 Extreme4 MOBO and Windows 7 Ultimate.


I am having issues transferring photos and videos from a iphone X to a PC with Windows 7. I drag a large no of photos and videos and the transfer works for about 20seconds then fails, often with the message "A device attached to the system is not functioning" but sometimes I cant even have the iphone recognised under Windows Explorer.


Attempts to solve thus far:


I did try updating itunes then deleting itunes and reinstalling, however it now says I need Windows 10? so no more itunes unless you have windows 10?
So i tried CopyTrans, i have used this before and it can work with either Itunes installed or not, if not, it directs you to install Ios drivers, i tried manual install but now Copytrans says I need Windows 10 as well.


So I read at Copy trans


" I don’t have iTunes installed



If you don’t have iTunes installed on the PC, the computer will detect the iPhone but incorrectly – as a camera device. The problem is that when you connect the iPhone, you can access only the Camera Roll. You can neither view, nor sync or backup iPhone music, videos, messages or any other iPhone content. "
Sure enough, right now, i can see the iphone under windows explorer and also via View Devices and Printers down under Unspecified.



Under Services I can not see Apple however I think thats because i deleted itunes?
Under Device Manager I can not see Apple under USB (is this due to no Ios drivers?) but can under portable devices (as if its a camera), i tried Update Driver and it says "Windows has determined the driver software for your device is up to date" - "MTP Usb device".


I did see another thread here



https://www.sevenforums.com/general...nt-transfer-desktop-seems-its-hevc-codec.html


I am not sure how the presence of codecs or not has anything to do with successful transfer from iphone to desktop but the OP in that thread seemed to have success with
Free Download HEVC (H.265) Codec for 4K/8K Video Playback


Any suggestions please?
Other questions.


Q2


Also, does one now need to have Win 10 to run Ios drivers? i am happy to just have a solution even with Windows seeing it only as a camera, if I can get videos and photos off


Q3


I have tried different cables and different USB slots, how does one determine exactly what usb slot has the iphone plugged into? (some of my usb slots are damaged and do not work)

 

[strollin]

This may not be the solution you are looking for but there are plenty of ways to transfer your photos/videos via wifi instead of iTunes and a USB cable.

I'm not familiar with what apps may be available for the iPhone (I use an Android phone) but I'm sure there must be a Dropbox client available for the iPhone. With Dropbox you could set things up to automatically transfer your photos/videos to your computer.

I personally use OneDrive which I find works well for me.

 

[RavenNight]

Hi I have deleted Itunes and the PC recognises the iphone as a camera, so i am using a USB cable but not itunes.


I just found this link


How to Fix the Device Attached to the System is Not Functioning Error on iPhone


and this piece of advice


To change the the transfer setting, tap Photos on the Settings screen of your iOS device. Next, scroll down and enable the option labeled Keep Originals under Transfer to Mac or PC


it seems to work with photos but i am still getting the error with videos


EDIT: i just realised iphones take HEIC images replacing JPEG so i installed



Open HEIC files on Windows


for now, the below links from the above first link


https://www.microsoft.com/en-us/p/heif-image-extensions/9pmmsr1cgpwg?activetab=pivot:overviewtab


https://www.microsoft.com/en-us/p/hevc-video-extension/9n4wgh0z6vhq?activetab=pivot:overviewtab


both seem to only want to download for Windows 10. So another question is how to get HEIF and HEVC codes for WIndows 7 or is this another push factor trying to get us to move over?

 

[Barman58]

HEIC is an apple proprietary system that was not released until after the End of Life of Windows 7, there are 3rd party drivers/converters hitting the market, Adobe have support in their Flagship Photoshop package, this may run on Windows 7 but of course only comes as a subscription package.

Other packages may work on Windows 7 but it will only be a case of Trial and error

Options are here ...

Open And View HEIC Pictures In Windows 7 And Windows 8/8.1.

This works with the Windows Photos App (tried on Win 10], and supposedly on 7 & 8/8.1

Open HEIC files on Windows