Can Not Update System

NoLove

New member
Local time
1:27 PM
Messages
11
I can not use Windows Update to update my system. Every time I try to I get the mesege, ""Windows cannot currently check for updates, because the service is not running. You may need to restart your computer"
I have restarted my computer multiple times and it does nothing. I have no idea what is going on or why it is doing this, can someone please help.
 

My Computer

OS
Windows 7 Pro 64-bit
Click on start orb, type services.msc, in the services window stop the service "Windows Update".

Now navigate to the folder C:\windows\softwaredistribution and delete all its contents.

Now go back to the services window and restart the windows update service.

Now try updating.
 

My Computer

Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Tried everything you said to do Bill2. Still no joy :-(
 

My Computer

OS
Windows 7 Pro 64-bit
Still no luck. I have no idea what is going on. I did a clean install and ran the updates just fine, then installed all the needed drivers from my computers website, and suddenly can't update. Do you know of anything else I can do?!?!?!? I really don't want to have to re-install again.
 

My Computer

OS
Windows 7 Pro 64-bit

My Computer

Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

My Computer

Computer Manufacturer/Model Number
Dell XPS 420
OS
Vista Home Premium x86 SP2
CPU
Intel Core 2 Quad Q9300 2.50GHz
Motherboard
Stock Dell 0TP406
Memory
4 gb (DDR2 800) 400MHz
Graphics Card(s)
ATI Radeon HD 3870 (512 MBytes)
Monitor(s) Displays
1 x Dell 2007FP and 1 x (old) Sonic flat screen
Screen Resolution
1600 x 1200 and 1280 x 1204
Hard Drives
1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
Case
Dell XPS 420
Cooling
Stock Fan
Keyboard
Dell Bluetooth
Mouse
Advent Optical ADE-WG01 (colour change light up)
Internet Speed
Varies from 10kb/s to 170kb/s. So unreliable it is not funny
Other Info
ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Nothing is working. I am thinking it is a driver issue as well. What do you think I should do? What is clean boot procedure you mentioned.
 

My Computer

OS
Windows 7 Pro 64-bit
Hello!

Can you please go back into Services.msc as you did in the above tutorial, and try to start the Windows Update Service. Are any of these three services not started, non existent, or won't start?

Windows Update (Automatic, Delayed Start; Started)

COM+ Event System :Automatic (started)

Background Intelligent Transfer Service (BITS):Manual or Automatic(Delayed Start)

The very best of luck! (otherwise I will bring out a big hammer!)

Richard
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 420
OS
Vista Home Premium x86 SP2
CPU
Intel Core 2 Quad Q9300 2.50GHz
Motherboard
Stock Dell 0TP406
Memory
4 gb (DDR2 800) 400MHz
Graphics Card(s)
ATI Radeon HD 3870 (512 MBytes)
Monitor(s) Displays
1 x Dell 2007FP and 1 x (old) Sonic flat screen
Screen Resolution
1600 x 1200 and 1280 x 1204
Hard Drives
1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
Case
Dell XPS 420
Cooling
Stock Fan
Keyboard
Dell Bluetooth
Mouse
Advent Optical ADE-WG01 (colour change light up)
Internet Speed
Varies from 10kb/s to 170kb/s. So unreliable it is not funny
Other Info
ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
All those are there, and correct. Tried everything mentioned so far and still not working. I have attached the windowsupdate.log.
 

My Computer

OS
Windows 7 Pro 64-bit
I spoke with a Sony rep and they stated:
Sony Support-Tech 21:
It seems that that the windows settings are corrupted.
8:11 PM Sony Support-Tech 21:
It is required to remove the conflicts and reconfigure the settings.
8:12 PM Sony Support-Tech 21:
It is also required to restart the services.


then tried to sell me the service to fix the issue which I refused to pay for. So Still trying to figure it out.
 

My Computer

OS
Windows 7 Pro 64-bit
Ok, try this. Do you have the Intel rapid storage technology (RST) driver installed? If yes, update to the latest version, then check if it helps.

It appears that the datastore initialization error may be caused by 3rd party drivers. So try updating all drivers.

If nothing else works, run a repair install.

http://www.sevenforums.com/tutorials/3413-repair-install.html
 

My Computer

Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Back
Top