Can watch, but not record certain OTA channels on WMC 64 bit

charlesdhartman

New member
Local time
1:47 AM
Messages
7
Using Windows 7 Home Premium Media Center, certain over the air channels won't record. The channels can be watched just fine, but if they are scheduled to record, or if manually try to record, the WMC screen goes blank and an error message appears stating, "Service Unavailable There is currently no TV signal detected for this channel. The channel may be temporarily off the air. Try again later." However, if the recording is canceled, within a few seconds the channel will display properly again.

Am using two AverMedia USB M039 hybrid ATSC tuners with the latest drivers.

(The problem seems to be tied to the guide somehow. The channels used to not show up with any info in the guide [detected in setup, though], but could be watched and recorded (had to manually set the time and channel). Then, WMC updated the guide listings, but somehow had the channel settings fouled up so that the channels didn't work at all. Now, the channels work, and the program info appears correctly in the guide, but they won't record.)

Update--When editing the channels that won't record and selecting "Edit Sources", there are 4 sources listed for each channel instead of 2 (there are only 2 tuners)--evidently WMC has invalid channel info as only 2 of the sources work. All channels show this duplication, but only certain channels have the invalid info.

Is there a way to completely wipe out all the settings on channels so the invalid channel settings don't appear?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64-bitAMD Athlon ll X2 (R) 215 2.7 GHz3 GBintegrated nVidia GeForce 6150SE
Computer Manufacturer/Model Number
Compaq CQ5210F
OS
Windows 7 64-bit
CPU
AMD Athlon ll X2 (R) 215 2.7 GHz
Motherboard
Pegatron M2N68-LA (with GeForce 6150SE nForce 430 chipset)
Memory
3 GB
Graphics Card(s)
integrated nVidia GeForce 6150SE
Sound Card
integrated ALC888S
Found this useful

I was having this problem on two separate machines (win7 32 and win7 64) on one particular channel I was wanting to record. The station played fine on live TV, but whenever I wanted to record I got the "could not find signal" error.

Went to Tasks/Settings/TV/Guide/Edit Channels

Clicked on the channel in question, then on Edit Sources

Just as the above person found (and Thank You for posting this, I tried for days to figure this out) there were multiple channel sources for this one station. I suppose they changed at some point and WMC picked up both versions. It was then a matter of eliminating the one(s) that did not work. Now everything is just peachy.

I can't imagine why WMC would pick different sources live vs. recording, and shame on Microsoft for not making this solution clearer for those of us having problems. This is the one place I found that had the solution to this difficulty.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bit
OS
Windows 7 Home Premium 32bit
Thanks a lot!!! It worked like a charm.

I just did a fresh install from Win732bit to Win764bit -- same TV card. Suddenly one channel won't record, but I can watch it live, like you said.

I right clicked the channel in the Guide, chose Edit, and Edit Source in the following page. I unchecked one of the sources listed, tried it -- no good. When I selected the other source all was peaches-and-cream!

Thanks again.
 

My Computer My Computer

At a glance

Windows 7/ UbuntuAMD Turion X2 1.6ghz1.5GbNvidia Geforce Go 6150
Computer Manufacturer/Model Number
HP Pavillion DV2000 Notebook
OS
Windows 7/ Ubuntu
CPU
AMD Turion X2 1.6ghz
Motherboard
Wistron 30B5
Memory
1.5Gb
Graphics Card(s)
Nvidia Geforce Go 6150
Sound Card
Conexant HD/ Creative Xmod USB
Monitor(s) Displays
Laptop Built in
Hard Drives
Fujitsu 120Gb
Cooling
GPU Runs Hot! Using NHC to cycle down cpu and keep cool.
Worked a treat, thanks to all above for the pointer to the tv sources issue.
 

My Computer My Computer

At a glance

windows 7 professional 64 bite3504gbon board
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional 64 bit
CPU
e350
Motherboard
sapphire e350 itx
Memory
4gb
Graphics Card(s)
on board
Hard Drives
1gb
Antivirus
zone alarm
Browser
chrome
Thanks for this fix....solved my inability to record DiscoveryHD, and gold rush
 

My Computer My Computer

At a glance

Windows 7
Computer Manufacturer/Model Number
XPS 420
OS
Windows 7
Screen Resolution
1376x768
Hard Drives
11tb+
Hdjunkie, if you mind me asking, where are you getting Discovery from? Would love to add premium content to WMC but assumed it wasn't possible and would ultimately be the reason I abandon WMC when the kids get older?
 

My Computer My Computer

At a glance

windows 7 professional 64 bite3504gbon board
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional 64 bit
CPU
e350
Motherboard
sapphire e350 itx
Memory
4gb
Graphics Card(s)
on board
Hard Drives
1gb
Antivirus
zone alarm
Browser
chrome

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Back
Top