Cannot boot Windows installation disk

[Vincenzo]

My friend's Gateway laptop has problems and I want to install Windows again. But when I try to boot to the installation disk, after I select the DVD in the boot selection menu, I just get a blank screen with a flashing cursor. After a few minutes, one time I saw a message that said something like "bootmgr cannot be found" or is missing or something like that.

But the computer can successfully boot to a Puppy Linux boot disk.

Any ideas?

Thanks

 

[ignatzatsonic]

Tell us about the installation disc.

Borrowed? Burned? Retail? OEM? Or ???

 

[Vincenzo]

It is burned from the downloaded iso from digital river. I have used it several times before. I tried both my 32 bit and 64 bit disk, both did the same.

I've also successfully booted to a Norton Ghost disk

 

[edwar]

Re-burn the ISO to Disc or use one the ISO to USB programs to load the Win 7 install on a USB thumb drive.

 

[gregrocker]

Work through these steps to Clean Reinstall - Factory OEM Windows 7 starting with the suggested new installer for your licensed version.

If it fails again wipe the HD before trying again using Diskpart Clean Command accessed by pressing Shift + F10 at first screen after booting installer.

If that fails

 

[Vincenzo]

I think the DVD drive is intermittant. I noticed it was noisy and a bit loose. Tried it a few more times and it worked. Windows finally installed. Thanks for all the suggestions.

 

[gregrocker]

Try reinstalling it reseating or replacing all of the cables and cleaning the reader lens. If it persists replace or unplug it or it may interfere further.

 

[Vincenzo]

OK I'll do that. Thanks