Solved Cannot change 640x480 screen resolution with TeamViewer

[HaziqNR]

Hi,

My laptop screen is broken so I decided to remote control the laptop through my other laptop using TeamViewer. Since there is no screen for the laptop, I only got 640x480 screen resolution option. If I plug in the laptop with TV or other monitor it should be fine. If you guys know how to fix it, let me know.

Thanks

 

[TBolt]

I take it this issue was resolved once you connected it to an external monitor?

I ask because a client of mine contacted me about the same problem. Her family removed the monitor from the computer, and I'm guessing the resolution will be normal once another monitor is connected.

 

[HaziqNR]

I think it resolve by itself but not in widescreen (the laptop screen resolution). I restarted the laptop without any monitor and connected it to my other laptop and then I can change the screen resolution. I got around 1600x1200 screen resolution. Thanks anyway for your reply