Cannot Connect to Printer. Error 0x0000007e

08beehparacha

New member
Local time
11:00 PM
Messages
2
Hi,
I am unable to connect my computer with a Network printer in my organization. I am running Windows 7 Home Premium-64bit on my laptop. The problem here is, when I try to add a new printer as:

Devices and Printers> Add a Printer> Add a network, wireless or Bluetooth printer.
The wizard searches for a few seconds than my LAN automatically gets disconnected.

The other way round I've also tried to manually add the printer but it didn't work. It gives the error "Cannot Connect to Printer. Error 0x0000007e"

The printer in Network is RICOH Aficio 8001 PCL6.
I've tried to contact my IST department but they are saying that we are also unable to connect it with 64-bit operating system.
On another system I have 32 bit it is easily configured there.

Kindly help me on this.
 

My Computer

OS
Windows 7 Home Premium 64 bit

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom Quad core 9950 black edition
Motherboard
Gigabyte
Memory
16Gb
Graphics Card(s)
2x XFX Radeon 5850
Sound Card
PCI Express X-Fi Titanium / Logitech G35
Monitor(s) Displays
2x HP 2410i
Screen Resolution
1920x1080
Hard Drives
2x 500Gb Seagate
1x 300Gb Seagate
1x 1Tb Seagate
2x 1Tb Hitatchi
PSU
Jean Tech Storm 700W
Case
Cooler Master COSMOS S
Cooling
Akasa Evo Blue Pro
Keyboard
Logitech G15
Mouse
Mad Catz M.M.O. 7
Internet Speed
12mb
plus I see that there is a Network WIA driver available (2nd from bottom) ... maybe give these a try ;)

These driver folder when extracted contain only .dll files and one inf file. But the problem is I am not even able to find my printer. I have tried to add the printer locally but there is nothing shown in the drop down list of the create a new port. except TCP/IP
 

My Computer

OS
Windows 7 Home Premium 64 bit
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