Cannot connect via Ethernet to BTHub3 Wireless Router - but wifi works

[markgiza]

Hi guys - setting up computers in my new home and have got the wifi working fine with my BT Home Hub router (works for laptops, mobile devices etc)
Have been trying to connect via Ethernet for a laptop and home pc for a faster/more reliable connection but it doesn't seem to be working.

When plugged in the Network and Sharing Centre simply displays the loading blue circle with 'identifying' but no network access. When clicking on the Local Area Connection Status both IPv4 and IPv6 connectivity state no network access, but I can't seem to find any hardware problems on the laptop. The same issue occurs for other laptops at home and I know my laptop works with Ethernet at work.

Running ipconfig/all shows that DHCP is enabled (I checked this on the properties tab for the IPvs), autoconfiguration is enabled. I can add in a copy and paste of the whole ipconfig/all if that's helpful - 'media disconnected' shows for Tunnel adapters but I don't really understand what they are...

If anyone could help at all I'd be really grateful !

 

[torchwood]

Could be that the router is only set to wifi.
go to your router setting page open it (192.168.0.1) check the settings there,
password is probably admin if you havn't changed it, please do change it if you havn't.

Or plan B reset the router

Roy

 

[GokAy]

ipconfig /all may help