Hello Tooney,
This is what happened to me...Bought a new Lenovo Laptop with Windows 7 Home installed from Best Buy five days ago. While trying to install my data files from my previous PC's Hard Drive I discovered I did not have the option to create a new Folder, SubFolder, etc. The only option available was to create a Briefcase or the "new" window was "empty". The "New Folder" button on top of my Windows Explorer window did not work at all. I contacted Microsoft and was told it was a Lenovo/IBM problem since they get their fingers in the Operating Systems pie and make "some necessary changes". I contacted Lenovo/Support and one of their reps was able to take over my Laptop & update/change my registry. I can now create new Folders, SubFolders, etc. I hope this helps you. JerryB