Solved Cannot download files, plus Win update problems, and more besides

leachim

New member
Local time
6:56 PM
Messages
17
My recent clean installation of Win 7 64-bit is giving me a host of problems. I think I've overcome the recurrent message that claimed wrongly that I didn't have an authentic copy (I entered the validation code again). But I can't download any files in the normal way. IE11 just will not open or save them, even with minimal security settings. No message. I'm using MS Security Essentials for AV with standard MS firewall. Win Update has also stopped working. When I try to do a manual update, I get a message saying it is not under execution and suggesting I reboot. And try as I may, using all the re-install workarounds that I can find on the Net, I cannot get Windows Live Mail to function. I always get the message that calendar data is corrupt. What is going on?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad R500
OS
Windows 7 familale premium 64-bit SP1 (French)
CPU
Intel Core Duo T6570
Memory
4 Go
Hard Drives
WD Blue 500 Go
Antivirus
MS Security Essentials or Avast
Browser
IE11
Cannot download files, plus Win update problems etc

I spoke too soon. I've just had another pop-up tell me this is not an authentic copy of Windows! Yet I bought it from an apparently reputable distributor of software, via download. And the validation code they supplied works. Here's the MGAdiag.exe report

It feels Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X9MHT-4QPHH-9PXM7
Windows Product Key Hash: UrJrhaTfiEO4fFleWIf5z28SiBQ=
Windows Product ID: 00359-OEM-9828422-78149
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0884D90B-2219-4273-9371-F135677E13FB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.19061], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0884D90B-2219-4273-9371-F135677E13FB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9PXM7</PKey><PID>00359-OEM-9828422-78149</PID><PIDType>8</PIDType><SID>S-1-5-21-888444872-2461365420-2357610751</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2718WZ4</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7YET85WW (3.15 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20120213000000.000000+000</Date></BIOS><HWID>B3003407018400F8</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7Y </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Version du service de licences logicielles : 6.1.7601.17514
Nom : Windows(R) 7, HomePremium edition
Description : Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
ID d’activation : 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu : 00359-00196-284-278149-02-1036-7601.0000-2792016
Identificateur d’installation : 012121762332708344283744603943349561174651570556894804
URL du certificat du processeur : SpcService Web Service
URL du certificat de l’ordinateur : RacService Web Service
URL de licence d’utilisation : UseLicenseService Web Service
URL du certificat de clé de produit : PkcService Web Service
Clé de produit partielle : 9PXM7
État de la licence : avec licence
Nombre de réinitialisations de Windows restant : 3
Heure approuvée : 06/10/2016 14:06:29
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 10:5:2016 19:01
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys

HWID Data-->
HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEA6GEeGVUkgIXkLLBULggAD2hchlrY8eL/ghpGyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-7Y
FACP LENOVO TP-7Y
HPET LENOVO TP-7Y
BOOT LENOVO TP-7Y
MCFG LENOVO TP-7Y
SSDT LENOVO TP-7Y
ECDT LENOVO TP-7Y
SLIC LENOVO TP-7Y
SSDT LENOVO TP-7Y
TCPA
SSDT LENOVO TP-7Y
SSDT LENOVO TP-7Y
SSDT LENOVO TP-7Y

like this installation is crippled or has a virus...
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad R500
OS
Windows 7 familale premium 64-bit SP1 (French)
CPU
Intel Core Duo T6570
Memory
4 Go
Hard Drives
WD Blue 500 Go
Antivirus
MS Security Essentials or Avast
Browser
IE11
Problems solved! See details in the thread << 'Not Genuine'? Need interpretation of this diagnostic page>> in Update and Validation section
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad R500
OS
Windows 7 familale premium 64-bit SP1 (French)
CPU
Intel Core Duo T6570
Memory
4 Go
Hard Drives
WD Blue 500 Go
Antivirus
MS Security Essentials or Avast
Browser
IE11
Back
Top