Solved Cannot Execute or Install and programs

johnnya

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Guru
Local time
9:36 PM
Messages
352
Location
St. Thomas, Ontario
My neighbours computer is pretty messed up. As we all hear a lot from computer owners "Well something poped up and said to do this to fix the problem and I did and now I have this major problem." What popped up? "Don't remember". What did you do? "Can't remember". etc, etc, etc.

When trying to execute any program, the "Chose the file you want to use to open this file with.", pop's up. Same happens when trying to install any program. Tried to install Macrium Reflect to at least get a image saved. No go. Tried to install malwarebytes to scan for malware - same problem. Tried to rum MSCONFIG at a run command - same problem. Tried to run SFC - ditto. Iexplore etc, etc. same result. All of these programs are physically there and the right byte count.

There are several System Restore Points but all fail to restore. Even the on board "Restore to Factory will not execute. All else fails, they do have the Factory Restore burnt DVD,s. Only want to do this as a very last resort.

The system is a HP Touch 520 all in one PC, running Windows 7 Home premium 64 bit.
I should mention that the system will startup ok in normal or safe mode and I can copy/paste file's back and forth to an external device.

EDIT-EDIT. Just found out that if I go to Favorites Folder and click on any shortcut in the folder, Ie will open up and display the website. Stranger and stranger.

A bit over my head I'm finding. Sure could use some help.
Best regards to all
JohnnyA
 

My Computer

Computer Manufacturer/Model Number
Toshiba C650
OS
Windows Home Premium 64bit
CPU
T61-- 2.0ghz
Motherboard
Toshiba
Memory
4 GB
Graphics Card(s)
On board
Sound Card
On board
Monitor(s) Displays
15.6"
Hard Drives
500 GB

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
7 Ultimate x64
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Motherboard
ASUSTeK Computer INC. P6TD DELUXE
Memory
6.00 GB
Graphics Card(s)
(1) ATI Radeon HD 5800 Series (2) ATI Radeon HD 5800 Serie
Sound Card
SoundMAX Integrat
Monitor(s) Displays
Samsung 28''
Screen Resolution
1920 x 1200
Hard Drives
(1) Hitachi HDS721032CLA362 ATA Device (2) Kingston DT 101 G2 USB Device
PSU
Thermaltake 850w power supply
Case
COOLER MASTER HAF 932
Cooling
Liquid Cooling for CPU and just regular fans for case/GPU.
Keyboard
Logitech G11
Mouse
gigabyte m6980x
Internet Speed
20 Download 4 Upload
Antivirus
None.
Browser
Chrome /IE
No virus's, no malware. Don't know what the original problem is. I created a new User on the system with Admin rights same as the original user. All executables now working. Installed Macrium - and got an image off. Installed Malwarebytes and did a full scan - no issues.
Transfered all original user folder's to new user ID and all seems well.
Left the original User ID intact in case I find a solution later on. I hate it when I cannot find a solution to the original problem. I will mark this thread as closed.
Regards JohnnyA
 

My Computer

Computer Manufacturer/Model Number
Toshiba C650
OS
Windows Home Premium 64bit
CPU
T61-- 2.0ghz
Motherboard
Toshiba
Memory
4 GB
Graphics Card(s)
On board
Sound Card
On board
Monitor(s) Displays
15.6"
Hard Drives
500 GB
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