Solved Cannot get 1920 x 1200 display

[daniellouwrens]

Hi

here are the specs for the PC I am posting about:

MEDIONPC MS-7366 2.2
Windows 7 Professional Service Pack 1 (build 7601.23914)
CPU: 2.50 gigahertz Intel Core 2 Quad Q8300
BIOS: American Megatrends Inc. A7366MLN.20Z 07/23/2009
RAM: 3072 Megabytes Usable Installed Memory
Slot 'DIMM0' has 2048 MB
Slot 'DIMM1' has 2048 MB
Hard Drives
c: (NTFS on drive 0) * 469.91 GB 377.87 GB free
d: (NTFS on drive 0) 530.29 GB 210.66 GB free
f: (NTFS on drive 1) 319.79 GB 243.18 GB free
g: (NTFS on drive 1) 320.34 GB 320.14 GB free
Display
NVIDIA GeForce GT 220 [Display adapter]
Philips PHL 243V5 [Monitor] (23.4"vis, s/n ZV01538001241, September 2015)

I have been away for several months and when I fired up this PC I saw that the resolution had changed and not all the screen was covered, which it was before I left.

The PC had been used very occasionally while I was away and the user has no knowledge of what went on re updates etc.

The default resolution for the Philips PHL 243V5 monitor is 1920 x 1200 but in Display Options, the max shown, and current selection is 1920 x 1080 and that has (recommended) beside it.

I have uninstalled and reinstalled the NVidia driver using the option to remove installed drivers but the result is the same.

I would appreciate any advice on how to fix this issue.

Thanks

Daniel

 

[daniellouwrens]

Hi

I have attached a picture showing the result, the picture is cropped as close as possible to the
screen extremities showing the correct size.

I have been doing some more googling and perhaps the correct resolution is 1920 x 1080 but that is not what I am getting.

Cheers

Daniel

 

[torchwood]

Hi Daniell,

Looks like MS has been playing around - issuing wrong drivers lots of reports on W10 about it.

in your case you may need to roll back the MONITORS driver as well as Nvidea, could have its own seperate driver entry in device manager. > update > Roll back


Roy

 

[daniellouwrens]

Hi

After talking to my family again one of them admitted to having mucked about
with the monitor settings so I checked there and found a way to fix the problem.

Cheers

Daniel

 

[daniellouwrens]

Hi Daniell,

Looks like MS has been playing around - issuing wrong drivers lots of reports on W10 about it.

in your case you may need to roll back the MONITORS driver as well as Nvidea, could have its own seperate driver entry in device manager. > update > Roll back


Roy

Hi Roy

thanks for your reply and my apologies for wasting your time.

Regards

Daniel