Cannot Install IE 10 update - Error Code 9C59

hasterling

New member
Local time
3:31 PM
Messages
3
Location
Palm Springs
Have tried numerours attempts to install IE10, but keep getting same error. All other installs and updates seem to be ok. I have run the Readiness Tool, the SFC Scan and provided the Windows update error codes. The event logs is as follows:
-System
-Provider[ Name] Microsoft-Windows-WindowsUpdateClient[ Guid] {945A8954-C147-4ACD-923F-40C45405A658}
EventID20Version0Level2Task1Opcode13Keywords0x8000000000000028-TimeCreated[ SystemTime] 2014-02-05T02:52:59.381481900Z
EventRecordID1158681Correlation-Execution[ ProcessID] 1224[ ThreadID] 9116
ChannelSystemComputerharrysterling1-Security[ UserID] S-1-5-18

-EventData
errorCode0x80070643updateTitleInternet Explorer 10 for Windows 7 for x64-based SystemsupdateGuid{5F84379F-7C14-472F-B560-62A0CDEC6F31}updateRevisionNumber204

I will appreciate any assistance you can provide.
Harry
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64bit
CPU
Intel(R) Core(TM) 97 CPU 950 @3,07 Ghz
Motherboard
ASUS P6T WS Pro
Memory
15.0 GB
Graphics Card(s)
ASUS EAH6670 Series
Hard Drives
2 Seagate ST3250820AS C:/ & E: (mirror pair)
2 Seagate ST3500418AS D:/ & F:/ (mirror pair)
Antivirus
Norton 360
Browser
Internet Explorer
I suspect that part of your problem is due to strange time-shifts that appear in your CBS log.

Also, you have a large number of filters present - this may be overloading your system.

What AV's are currently installed - and what other AV's have ever been installed?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I Don't know what you mean by AVs
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64bit
CPU
Intel(R) Core(TM) 97 CPU 950 @3,07 Ghz
Motherboard
ASUS P6T WS Pro
Memory
15.0 GB
Graphics Card(s)
ASUS EAH6670 Series
Hard Drives
2 Seagate ST3250820AS C:/ & E: (mirror pair)
2 Seagate ST3500418AS D:/ & F:/ (mirror pair)
Antivirus
Norton 360
Browser
Internet Explorer
AV = Anti-Virus

...Norton/McAfee/Avast/MSE.... etc..
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Norton 360. Have been using it for over a year. Only one installed.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64bit
CPU
Intel(R) Core(TM) 97 CPU 950 @3,07 Ghz
Motherboard
ASUS P6T WS Pro
Memory
15.0 GB
Graphics Card(s)
ASUS EAH6670 Series
Hard Drives
2 Seagate ST3250820AS C:/ & E: (mirror pair)
2 Seagate ST3500418AS D:/ & F:/ (mirror pair)
Antivirus
Norton 360
Browser
Internet Explorer
Last night I was asked to attend a PC that had Norton 360 installed, but was slow, and tended to stall.
When I scanned the machine with MalwareBytes Anti-Malware, it found over 4800 items of malware/spywarescareware/etc..

I have absolutely NO trust in Norton software.


Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

THEN run a full system scan with Norton.

Delete everything that finds - if anything!

Then UNINSTALL NORTON from the Programs menu.

Download the Norton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

Close all other programs, then run the tool. When it's complete, reboot the machine whether it asks for it or not.

After the reboot, open an Elevated Command Prompt, and run the following command

NETSH WINSOCK RESET

You'll be advised to reboot - do so.

THEN install Microsoft Security Essentials - from Microsoft Security Essentials | Protect against viruses, spyware, and other malware

Update it,
Run a FULL SYSTEM scan, and remove EVERYTHING it finds.

Then run new SFC and CheckSUR scans, and post the results.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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