Cannot install Office 2010

dwurmfeld

New member
Local time
7:56 PM
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I just purchased Office 1020 online and attempted to install it under IE, Firefox, Opera and Chrome.

All bomb out claiming the "protocol slupkg" is unknown and stops. The script called when the install key is pressed is:
<a href="slupkg://#####-#####-#####-#####-#####;%7b00000000-0000-0000-0000-000000000000%7d/;">

Any ideas?
 
Last edited by a moderator:

My Computer

Computer Manufacturer/Model Number
NA
OS
Windows 7 professional
CPU
Athalon 64 Processor 4000+ 2.4 GHz
Motherboard
Abit
Memory
4 GByte
Graphics Card(s)
ATI Fire GL (2)
Sound Card
built into motherboard
Monitor(s) Displays
2 - HP fl1905e, 1 - Samsung SyncMaster 225aw
Hard Drives
1 - 750 GByte
1 - 500 GByte
1 - 1 TByte
PSU
750
Case
Antec
Cooling
Antec
If that's your install key there... I'd edit it out the post
I just purchased Office 1020 online and attempted to install it under IE, Firefox, Opera and Chrome.

All bomb out claiming the "protocol slupkg" is unknown and stops. The script called when the install key is pressed is:
<a href="slupkg://;/;">

Any ideas?
 
Last edited:

My Computer

Computer Manufacturer/Model Number
HP DV6 1330sa
OS
Windows 7 Professional 64 Bit SP1
CPU
INTEL DUAL CORE 2.1Ghz
Motherboard
N/A
Memory
4GB DDR3
Graphics Card(s)
INTEL
Sound Card
LAPTOP
Monitor(s) Displays
2
Screen Resolution
3200x1080
Hard Drives
250GB
PSU
LAPTOP
Case
LAPTOP
Cooling
LAPTOP
Keyboard
SOLID YEAR 260U
Mouse
USB
Internet Speed
20 MB/S
ehm! you just quoted it and he cant edit your post :rolleyes:
 

My Computer

Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox
I removed everything but the long 0's :o

Edit: since you think the 0s are bad , I removed those too~
ehm! you just quoted it and he cant edit your post :rolleyes:
 

My Computer

Computer Manufacturer/Model Number
HP DV6 1330sa
OS
Windows 7 Professional 64 Bit SP1
CPU
INTEL DUAL CORE 2.1Ghz
Motherboard
N/A
Memory
4GB DDR3
Graphics Card(s)
INTEL
Sound Card
LAPTOP
Monitor(s) Displays
2
Screen Resolution
3200x1080
Hard Drives
250GB
PSU
LAPTOP
Case
LAPTOP
Cooling
LAPTOP
Keyboard
SOLID YEAR 260U
Mouse
USB
Internet Speed
20 MB/S
ha you got me. didnt notice the bit above the zero's :D
 

My Computer

Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox
I am having this same problem as well - any solutions?
 

My Computer

OS
Windows 7 Home Premium 64 bit
When you said that you 'purchased' it - what did you get ?? An .iso ??
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
I purchased it from Microsoft online store. This is what it keeps saying:
 

My Computer

OS
Windows 7 Home Premium 64 bit
got it to work! Thanks anyway!
 

My Computer

OS
Windows 7 Home Premium 64 bit
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