Solved Cannot install Security Monthly Quality Rollup for Windows 7

[torchwood]

Hi Jenn,

Coz Snick put the actual download EXE in a reply

direct download site

Download Farbar Recovery Scan Tool

Roy

 

[JennB213]

► Roy

Hi Jenn,

Coz Snick put the actual download EXE in a reply

direct download site

Download Farbar Recovery Scan Tool

Roy

Thank You so much Roy.

Thought I was losing my mind

I knew something was wrong so I appreciate your directional help.

Hope you have a great day !!!

Jenn

 

[JennB213]

► Snick

Hi Jenn,
Sorry for the delay. Life got in the way!

Did you run uninstall KB4480955.zip
If not run it and follow prompts.
Then download FRSTx64, place it on your desktop and double click it.
in the FRST searchbox copy and paste

KB4480955

then click Search Registry. Post logs that appear please.

Morning Snick,

I have completed all the above instructions ....

Will attach the "Search Registry" Log as a zip file now, it was to large to attach without being zipped.

Btw, no problem at all on the delay, we all understand life gets in the way occassionally

Thank you so much for your help !!

Jenn

 

[Snick]

Good job Jenn,

Now we're going to remove registry entries for the KB

Please download View attachment fixlist.zip, unzip it and place fixlist.txt on your desktop

start FRST click Fix, post log please.

 

[JennB213]

► Snick

Good job Jenn,

Now we're going to remove registry entries for the KB

Please download View attachment 407453, unzip it and place fixlist.txt on your desktop

start FRST click Fix, post log please.

Good Evening Snick,

I've completed the steps above and will attach the Fixlist txt log in a zip file for you.

Please let me know if it's okay, seems like it took forever to run and the last time that happened I'd made a mistake.

Jenn

 

[Snick]

JennB213, don't see the Fixlog.txt

 

[JennB213]

► Snick

JennB213, don't see the Fixlog.txt

I'll go ahead and admit it, I've lost my mind

Attached this time, I'm so sorry.

Jenn

 

[Snick]

No problem with the boo boos!

Good job on the log Jenn.

Please download View attachment fixlist.zip and extract contents to desktop
FRST should still be on your desktop
Run FRST, click Fix.
Post Fixlog

 

[Snick]

Here's the about:config tweak for you to prevent extra blank lines between paragraphs
Open Firefox
in the URL paste about:config
Yes, you will be careful
In the searchbox copy & paste

editor.use_div_for_default_newlines

double click entry to toggle entry from true to false
Your screen should now look like this.


Nite!

 

[JennB213]

► Snick FixLog 2nd Run

No problem with the boo boos!

Good job on the log Jenn.

Please download View attachment 407479 and extract contents to desktop
FRST should still be on your desktop
Run FRST, click Fix.
Post Fixlog

Posting the 2nd Run of the Fixlog.txt, hope you see a difference, I don't.

I still see weird Error and Unable to fix remarks in the text.

Jenn

 

[JennB213]

► Snick Extra lines

Here's the about:config tweak for you to prevent extra blank lines between paragraphs
Open Firefox
in the URL paste about:config
Yes, you will be careful
In the searchbox copy & paste

editor.use_div_for_default_newlines

double click entry to toggle entry from true to false
Your screen should now look like this.
View attachment 407481

Nite!

Hi Again,

Thank you so much for this little Firefox trick.

Fixing to see if it works for me.
(YaY, it's fixed, won't have to preview & edit anymore)

]enn

 

[Snick]

Awesome Jenn!

 

[JennB213]

► Snick Question

Posting the 2nd Run of the Fixlog.txt, hope you see a difference, I don't.

I still see weird Error and Unable to fix remarks in the text.

Jenn

Hi Snick,

Didn't know if you'd had time to look over this 2nd Run of the Fixlog.txt.

I was unsure if we were going forward or calling it a day, I'm game either way.

I've got another Security Monthly Quality Rollup to install, but am waiting on the go ahead from you.

Also,wanted to Thank You so much for your time, kindness & patience with helping me.

Jenn

 

[Snick]

Need to see persist logs please.
Location: C:\Windows\Logs\CBS
Place all the persist logs in a zipped folder for upload.

 

[JennB213]

► Snick CBS Persist Logs

Need to see persist logs please.
Location: C:\Windows\Logs\CBS
Place all the persist logs in a zipped folder for upload.

Hi Again,

Well I'm at a big loss, I can not get the zip file to attach.
I've tried and tried and keep getting a 404 Error Code.

I only have one Persist Log but I have 5 Persist Cab Files
I put them in a Folder and then zipped the file for you.

I'm going to shut down the computer & go to bed.
I'll try it again later. :banghead:

Hmmmm, went back & took snip of the ► Logs ►CBS
and was able to attach that, must be something else stopping
it from uploading .....SMH :sarc:

I also attached the Error Code I get when I try to upload.

Could the zip be balking due to the cab files ??

Have a good day, catch you later !!!

Jenn

 

[Snick]

No cab files are zipped CBS logs. If the CBS log becomes more than 50 megabytes (MB) in size, it is truncated. The truncated portion is stored at the following location.
%WINDIR%\logs\cbs.persist.log

Please download and run

View attachment Uninstall KB4019264.bat

What did the popups say?

 

[JennB213]

► Snick, Error Code PopUp

No cab files are zipped CBS logs. If the CBS log becomes more than 50 megabytes (MB) in size, it is truncated. The truncated portion is stored at the following location.
%WINDIR%\logs\cbs.persist.log

Please download and run

View attachment 407496

What did the popups say?

Hello Snick,

Here's where I am, I looked for the WINDIR\logs\cbs.persist.log ....
NO Folder for it .. See attached

Downloaded and ran Attachment 407496 (Uninstall KB4019264)
The only thing that popped up was a question asking if I wanted to run it.
I said yes, it went through uninstall & had to be rebooted ....
Image attached:

When computer started up I got the attached PopUpError Message plus my Internet was out.
I've attached what the PopUp said, & what Windows said it fixed ..I DID get my Internet back.
See 2 Images ::

I also attached the Persist Log file, if you need anything else just let me know.

Will be away from the computer for a bit, it's beautiful here in TN and
I seriously need to do some work in the yard.
When you live alone you dohave to do it all.
And I'm hindered by my broken bones & this stupid boot.

Have a good day !!!

Jenn

 

[Snick]

Thanks Jenn! Wrong logs but that's OK! FRST time again!
Open FRST from your desktop
Copy and paste
KB4019264
into searchbox
Click Search Registry
Post log again please.

 

[JennB213]

► Snick_Registry Search

Thanks Jenn! Wrong logs but that's OK! FRST time again!
Open FRST from your desktop
Copy and paste
KB4019264
into searchbox
Click Search Registry
Post log again please.

Hi Nic,

Will attach the Search Registry Log.

Hope your having a good evening !!

Jenn

 

[Snick]

No leftovers.
Now, yes, please download it from M$ website & try to manually install it

KB4489878 x64 Product Windows 7