Cannot launch recovery

[tobiah]

I am running a StudioXPS 1640 on Windows 7 Professional 64bit. The computer had a BSOD after I attempted to end the Steam process. Since then, the BIOS boot splash will come up but occasionally hang there. When it does not hang, windows will not start. I tried boot from both the install and recovery disks, but after loading the windows files all I get is a blank black screen. after about 10 minutes a mouse cursor shows up and can be moved but nothing else happens. Tried right-clicking and nothing happened. Also cannot access task manager. Any and all help would be greatly appreciated.

 

[seavixen32]

Have you tried booting into Safe Mode?

 

[tobiah]

yes, same result as when trying to start normally

 

[seavixen32]

Not sure whether this fix will help, but I'll post it anyway.

Laptop Forums and Notebook Computer Discussion - View Single Post - HELP!Dell studio xps 1640 update bios.... and DEAD

You say you've tried both the recovery and Windows discs. Have you tried pressing the F8 key at boot to access the recovery partition?

 

[tobiah]

I tried pressing f8, but for some reason nothing happens, just continues to try to boot.

it seems like the fix you posted is for a bricked bios after a bios update, i didnt try to update my bios, so do you think it would help? moreover if i try this fix could it cause more damage?