Cannot make calls on google or skype

[dazedandconfuse]

Hi. Last year I wanted to record a song off of my computer. I fixed the setting to do that. Now I cannot figure out how to return the setting's speakers to work to pic up external sounds.

 

[Nolan314]

Which setting did you change?

 

[dazedandconfuse]

i don't know. After reading your reply, i went back to the microphone settings and have been trying to figure out what I changed. All I know is that I read some instruction on a site last year that went step by step on how to change the mic to pic up internal sound. I followed the steps and now cannot get it to pic up external sounds.

 

[Nolan314]

So you set it to record what would normally be pushed through to your speakers?

 

[dazedandconfuse]

yes

 

[Nolan314]

Can you see your microphone in the list under the "Recording" tab in your sound settings?

 

[dazedandconfuse]

The built in mic, right? yes. I see it.

 

[Nolan314]

If that's the one you're using, yes. Does it have a green checkmark by it?

 

[dazedandconfuse]

yes. There's a green check mark by "Integrated Microphone Array"

 

[Nolan314]

Ok. If you right click inside the tab and click "show disabled devices" and "show disconnected devices", does anything new show up?

 

[dazedandconfuse]

Oh I already did that. I clicked "show disabled" since the other was already clicked. Nothing new came up.

But these are the ones that appear under recording along with their statuses:

Headest Microphone - Disconnected
Integrated Microphone Array - Default Device
External Mic - Ready
Stereo Mix - Currently unavailable

 

[Nolan314]

Ok, so when you make sound, does a green bar rise and fall next to the integrated mic?

 

[dazedandconfuse]

no. nothing happens.

 

[Nolan314]

Ok. Then click on the start menu, move the cursor to "computer", right click, then click "manage". A UAC will pop up, click "yes". Then a window will open, and in the left side panel, click "Device Manager". Is anything there listed with an exclamation point or question mark next to it?

 

[dazedandconfuse]

The "bluetooth peripheral device" under "other devices" has an exclamation mark but that would not affect the microphone would it?

i tried to update drivers for that and it said none were available.

 

[Nolan314]

It probably isn't the microphone. Do you have another mic to plug in to see if that one works?

 

[dazedandconfuse]

yes. still not working.

 

[Nolan314]

Ok. Have you tried uninstalling the driver, then reinstalling it?

 

[dazedandconfuse]

Did it. Still nothing.

 

[Nolan314]

Ok. Try going to the start menu, then typing "cmd". Right click on the command prompt and click "run as administrator". Then type "sfc /scannow". It will take some time.