Cannot open .jpgs

[murphybro]

I have recovered a number of files from a machine which are all in .jpg format. Named in the format : img_7474.jpg but when trying to open get message cannot view preview. Have tried on various os's and so far tried Corel, photo shop also tried various conversion software. Can anyone help please I'm out of things to try


Thanks in advance.

 

[boohbah]

welcome to sevenforums, could you upload one to the forum and possible someone here may be able to help open it.

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[johnnya]

Hi Murphybro. Not sure what program you used in your original recovery effort but I can tell you that all recovery programs are not created equal. While they all will locate and recover deleted jpg's for example many do not retrieve critical data for the file such as Picture Width, Height, Resolution etc.

On the ones that will not display, right click on the picture, then on properties, then on summary, then on advanced. If there is no data shown on this page, this could be your problem.

I have ran controlled test with the following recovery programs (all free) Recuva, PC Inspector-File Recovery and Pandora. Only Pandora brought back this extra data necessary to display the pictures.

Perhaps you can run the recovery again using Pandora and see if this solves your problem
Let us know.
Cheers
JohnnyA

 

[murphybro]

The props / advanced shows as described will try uploading an example and try your suggestion on recovery cheers.

 

[murphybro]

Still having issues, boohbah, when trying to upload files to show you I am getting message "This is not a valid image file" it is under 1 meg in size !? Help !!


Thanks

 

[boohbah]

that seems odd as the site limit is 1.00mb,
its possible its corrupt which is why its not opening in any image viewers.
can you upload it to a thrid party hosting site like flicker or dropbox and paste the link.

 

[gigagiggles]

What software did you use in the recovery process? You may have to use something else and redo the recovery.

 

[johnnya]

Did you try to re-recover the original files as suggested in post #3 using Pandora

 

[murphybro]

I copy and pasted the files from the hard drive through explorer and have now reformatted the original drive, all other file types from the original disk open fine. I did try pandora but recovering deleted files is not really the issue its opening the damn things ! Will find a site I can upload one to. Cheers

 

[murphybro]

Ok I have added files to Dropbox if you could let me know your email will share out to you so you can take a look. Thanks

 

[boohbah]

if you have dropbox on your pc then right click on the file, click dropbox in the context menu and then select/click "copy public link".
then paste the link into a post here.
that way we just have to click it and download the image.also more people will have access to it to give more help.

 

[murphybro]

Cheers Boohboh will do

 

[murphybro]

https://www.dropbox.com/s/0bm8zem45ripsdn/IMG_0054.JPG

 

[boohbah]

ok ,its not opening this end either,used both windows photo viewers and zoner photo studio.
faststone image viewer says its an unknown format.

not sure what we can do,i think they must have been corrupted so they wont open.
i have recovered files in the past and some photos didn't recover properly.

hopefully someone who is better informed than myself will be able to help more but im out of ideas.

edit : just tried an online recovery site and that came back with no recoverable data.



also just tried stellar pheonix jpeg repair and that was a bust . this repair software is very good apparently and it reports that there is a missing marker.
i used the trial version ,it leaves a watermark, but i used it just to see if it was recoverable/repairable.

 

[murphybro]

Thanks for trying boohbah

 

[boohbah]

your welcome.
hope the photos were not important like a wedding or similar