Cannot open .jpgs

murphybro

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I have recovered a number of files from a machine which are all in .jpg format. Named in the format : img_7474.jpg but when trying to open get message cannot view preview. Have tried on various os's and so far tried Corel, photo shop also tried various conversion software. Can anyone help please I'm out of things to try


Thanks in advance.
 

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Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
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Pentium(R) Dual-Core CPU T4400 @ 2.20GHz
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1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD5000BEVT-22A0RT0

My Computer

Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
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IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
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ati radeon HD 5450
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(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
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1360x 768
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(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
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Hi Murphybro. Not sure what program you used in your original recovery effort but I can tell you that all recovery programs are not created equal. While they all will locate and recover deleted jpg's for example many do not retrieve critical data for the file such as Picture Width, Height, Resolution etc.

On the ones that will not display, right click on the picture, then on properties, then on summary, then on advanced. If there is no data shown on this page, this could be your problem.

I have ran controlled test with the following recovery programs (all free) Recuva, PC Inspector-File Recovery and Pandora. Only Pandora brought back this extra data necessary to display the pictures.

Perhaps you can run the recovery again using Pandora and see if this solves your problem
Let us know.
Cheers
JohnnyA
 

My Computer

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Toshiba C650
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Windows Home Premium 64bit
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T61-- 2.0ghz
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Toshiba
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4 GB
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15.6"
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500 GB
The props / advanced shows as described will try uploading an example and try your suggestion on recovery cheers.
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
CPU
Pentium(R) Dual-Core CPU T4400 @ 2.20GHz
Motherboard
Packard Bell SJV50MV
Memory
4.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) Conexant High Definition Audio (2) Intel(R) High Defin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD5000BEVT-22A0RT0
Still having issues, boohbah, when trying to upload files to show you I am getting message "This is not a valid image file" it is under 1 meg in size !? Help !!


Thanks
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
CPU
Pentium(R) Dual-Core CPU T4400 @ 2.20GHz
Motherboard
Packard Bell SJV50MV
Memory
4.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) Conexant High Definition Audio (2) Intel(R) High Defin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD5000BEVT-22A0RT0
that seems odd as the site limit is 1.00mb,
its possible its corrupt which is why its not opening in any image viewers.
can you upload it to a thrid party hosting site like flicker or dropbox and paste the link.
 

My Computer

Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
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wireless hp
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MSE
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Firefox
What software did you use in the recovery process? You may have to use something else and redo the recovery.
 

My Computer

OS
Windows 7 Home Premium x64
Did you try to re-recover the original files as suggested in post #3 using Pandora
 

My Computer

Computer Manufacturer/Model Number
Toshiba C650
OS
Windows Home Premium 64bit
CPU
T61-- 2.0ghz
Motherboard
Toshiba
Memory
4 GB
Graphics Card(s)
On board
Sound Card
On board
Monitor(s) Displays
15.6"
Hard Drives
500 GB
I copy and pasted the files from the hard drive through explorer and have now reformatted the original drive, all other file types from the original disk open fine. I did try pandora but recovering deleted files is not really the issue its opening the damn things ! Will find a site I can upload one to. Cheers
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
CPU
Pentium(R) Dual-Core CPU T4400 @ 2.20GHz
Motherboard
Packard Bell SJV50MV
Memory
4.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) Conexant High Definition Audio (2) Intel(R) High Defin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD5000BEVT-22A0RT0
Ok I have added files to Dropbox if you could let me know your email will share out to you so you can take a look. Thanks
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
CPU
Pentium(R) Dual-Core CPU T4400 @ 2.20GHz
Motherboard
Packard Bell SJV50MV
Memory
4.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) Conexant High Definition Audio (2) Intel(R) High Defin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD5000BEVT-22A0RT0
if you have dropbox on your pc then right click on the file, click dropbox in the context menu and then select/click "copy public link".
then paste the link into a post here.
that way we just have to click it and download the image.also more people will have access to it to give more help.
 

My Computer

Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
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wireless hp
Mouse
wireless Hp,optical
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1.10mb/s
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MSE
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Firefox
Cheers Boohboh will do
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
CPU
Pentium(R) Dual-Core CPU T4400 @ 2.20GHz
Motherboard
Packard Bell SJV50MV
Memory
4.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) Conexant High Definition Audio (2) Intel(R) High Defin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD5000BEVT-22A0RT0

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
CPU
Pentium(R) Dual-Core CPU T4400 @ 2.20GHz
Motherboard
Packard Bell SJV50MV
Memory
4.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) Conexant High Definition Audio (2) Intel(R) High Defin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD5000BEVT-22A0RT0
ok ,its not opening this end either,used both windows photo viewers and zoner photo studio.
faststone image viewer says its an unknown format.

not sure what we can do,i think they must have been corrupted so they wont open.
i have recovered files in the past and some photos didn't recover properly.

hopefully someone who is better informed than myself will be able to help more but im out of ideas.

edit : just tried an online recovery site and that came back with no recoverable data.

bummed.png

also just tried stellar pheonix jpeg repair and that was a bust . this repair software is very good apparently and it reports that there is a missing marker.
i used the trial version ,it leaves a watermark, but i used it just to see if it was recoverable/repairable.

stellar.png
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox
Thanks for trying boohbah
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
CPU
Pentium(R) Dual-Core CPU T4400 @ 2.20GHz
Motherboard
Packard Bell SJV50MV
Memory
4.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) Conexant High Definition Audio (2) Intel(R) High Defin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD5000BEVT-22A0RT0
your welcome.
hope the photos were not important like a wedding or similar :D
 

My Computer

Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox
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