Solved Cannot Re-Install MSE keep getting error code 0x8004ff06 any help?

[andrewaa]

I have been struggling with re-installing MSE. Cannot update MSE and keep getting error code 0x8004ff06.
If you look through the thread linkk below you will see all of the actions that I have taken to clean out the old installation and re-install. (see posts by Andrew AYW)

keep getting error code 0x8004FF06 when trying to update - Microsoft Community

Can anyone here offer any different solutions?
Thanks
Andrew

 

[Jacee]

1. Please download http://go.microsoft.com/fwlink/?linkid=52012 MGADiag and save it to your desktop.
2. Double click the
   
   icon on your desktop.
3. Push
   
4. Push
   
5. Go to Start -> Run and type in "Notepad"
6. Go to Edit -> Paste in notepad.
7. x out all of the numbers and letters in the line beginning with "Windows Product Key:"
8. Copy and paste that log here.

 

[Jacee]

Where did you get your copy of Windows 7?

error code 0x8004FF06 - Microsoft Community

 

[andrewaa]

I purchased the computer at Costco in 2010. Preloaded was Vista but there was an Upgrade prgrm from HP. Received the disk about a week later. Why do you ask?

I just spent 4 hours yesterday with MS tech support and expecting a follow up call this a.m. Why are you asking and what does this have to do with the issue? I hve been using MSE with no problem since it came out. I have re installed a couple times befor ( at least a year ago) with no issues. Yesterday we upgrade to SP ! and completed all updates with no success at re-installing MSE.

 

[Jacee]

Have you added any new hardware? I ask because you may need to reactivate your license key:
Activate Windows 7 on this computer

 

[andrewaa]

No new hardware since I purchased the computer

 

[Jacee]

Let's see what might be blocking MSE from re-installing.

Download DDS from one of these links:
DDS.com
DDS.pif

• Disable any script blocking protection
• Double click the dds icon to run the tool.
• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt <--- will be minimized in the task tray
• Save both reports to your desktop.

Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.

 

[andrewaa]

Hi Jaycee
Here are the two files as requested
Andrew

 

[cottonball]

Let's dig a little deeper...

:info: Please use the Farbar Recovery Scan Tool
Download: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/
Select the version that applies to your system (64-bit).
Save it to your Desktop.

Double-click the downloaded file to run it.
When the tool opens click Yes to the disclaimer.

Press the Scan button.

The tool makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).
:ar: Please provide the FRST.txt in your reply.

The first time the tool is run, it also makes another log: Addition.txt
:ar: Also post the Addition.txt in your reply.



:info: Next, download the Farbar Service Scanner

Save to the Desktop

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
• Press: Scan
• FSS creates a log, FSS.txt, on the Desktop.

:ar: Please provide the FSS.txt in your reply.

 

[Jacee]

I'd like you to scan your machine with ESET OnlineScan

1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
   ESET OnlineScan
2. Click the
   
   button.
3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
   1. Click on
      
      to download the ESET Smart Installer. Save it to your desktop.
   2. Double click on the
      
      icon on your desktop.
4. Check
   
5. Click the
   
   button.
6. Accept any security warnings from your browser.
7. Check
   
8. Push the Start button.
9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
10. When the scan completes, push
    
11. Push
    
    , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
12. Push the
    
    button.
13. Push
    

 

[andrewaa]

I will get back to this issue probably on Tuesday. One interesting note. I downloaded and installed the Anti Virus Spyware program from my ISP Rogers. It installed with no problem. Prior to installing it does a check for other Anti Virus software on the computer. It found none.
Maybe the MSE install wizard is seeing a ghost

 

[Jacee]

Okay

 

[andrewaa]

I have decided to install Windows 7 Ultimate (sent to me by MS).
I appreciate greatly all of the help and input of all those on this forum and elsewhere who provided help and suggestions.
Thanks
Andrew