Cannot Restore image from external HD!

hobiecatter

New member
Local time
7:17 PM
Messages
7
For my inlaws computer, I had a fresh install of windows 7 and installed all the programs they needed. Put the pictures, mail, etc. all like they wanted. Then I did an image backup on to my external hard drive using the built in Windows 7 backup/restore. This way if they ever had a fatal issue, I could fully restore the computer to the point it was when I gave it to them.

Well, this fatal incident happened and to make a long story short another family member restored, but from the factory image that was on the bakup partition that came with the computer. So it is currently at Factory settings losing all files and folders they had on the system.

Now I have the computer and am trying to fully restore the system using the image on my external hard drive that I created. I can go to backup/restore and select to re-image and it reboots and lets me select the image correctly on my external hard drive. I can select it and start the process, however, it errors out after about 3 seconds with error:
"The system image restore failed. Error details: Recovery to the backup storage location is not allowed. (0x80780087)"

any idea where I'm going wrong? Have tried several times .:mad:
 

My Computer

OS
Windows 7 Pro 64
Hello hobiecatter.



"Recovery to the backup storage location is not allowed"



I'm not really one of the "image" guys here at the forums; but from this it looks as if you are trying to restore the image to the same external the image is on, could that be the case?
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.

If it still won't Recover Using An Image from booted Win7 DVD or Repair CD, then in Disk Management mount the VHD files contained within the WindowsImageBackup subfolder to copy out your data into their User files in your new Win7 installation.

http://www.sevenforums.com/tutorials/566-virtual-hard-disk-create-attach-vhd.html
This is an excellent idea Greg, VR (virtual rep) for you because I still have to spread first.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Using Macrium Reflect free you can actually make a Macrium image of that mounted VHD. That works I know. Macrium will produce a verifiable image.
Only if all else fails to restore the windows image, you can try restoring the Macrium image made from the mounted vhd. I haven't tried a full restore this way (yet).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
What an intriguing idea! Acronis would also work for this then. It would be fun to try except I never use Windows Backup:D
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
SOLVED

Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.

:party: Thanks! that was it. I was not aware it had to be in the root. I have other backup folders on my external drive and they are all in one "backup" folder. Why does MS always have to make at least one annoyance with something that should be super easy. Windows could of just warned me when making the backup. All I did was cut/paste to the root of my ext drive. Worked like a charm.

...thanks gregrocker
 
Last edited:

My Computer

OS
Windows 7 Pro 64
Renaming and moving to folders is a convenient way to keep multiple windows images on the same partition. Although I use windows imaging all the time I strongly recommend the use of another imaging program as well for safety (eg Macrium Reflect).
Your problem was a simple one others have problems when the image is exactly named correctly and in the root. Windows robustness in locating it's vhd files is a problem that needs work.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.

:party: Thanks! that was it. I was not aware it had to be in the root. I have other backup folders on my external drive and they are all in one "backup" folder. Why does MS always have to make at least one annoyance with something that should be super easy. Windows could of just warned me when making the backup. All I did was cut/paste to the root of my ext drive. Worked like a charm.

...thanks gregrocker

Glad it worked.

Windows built-in imaging is in its infancy with Win7. We are hoping that it gains more flexibility in the future.
 
Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.

:party: Thanks! that was it. I was not aware it had to be in the root. I have other backup folders on my external drive and they are all in one "backup" folder. Why does MS always have to make at least one annoyance with something that should be super easy. Windows could of just warned me when making the backup. All I did was cut/paste to the root of my ext drive. Worked like a charm.

...thanks gregrocker

Glad it worked.

Windows built-in imaging is in its infancy with Win7. We are hoping that it gains more flexibility in the future.

It was a great job Greg.
That bring up another question ..how do we keep more than 1 windowsImagerecovery
in the same external HDD ..
Apparently we have to rename them so we know which 1 belong to which pc..?
(Did not mean to hi-jack)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPC-SE23FXS
OS
WDS 7 Home Pre.x64
CPU
Intel Core i5 2450M @ 2.50GHz
Memory
8GB Kingston[2x4] Dual-Channel DDR3 @ 1333MHz
Graphics Card(s)
AMD Radeon(TM) HD 6470M + Intel(R) HD Graph 3000
Hard Drives
TOSHIBA MK6459GSXP 600GB x 5400RPM (SATA)

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
+1 whs
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
What a mess just for keeping more than one image. Who in his right mind could have invented that facility. Any other imaging program can do better.
Come on - it's not that messy.
But it is an answer to a specific question often asked - "Given I use the inbuilt MS imaging how do I create multiple images etc."
Don't use Windows imaging is not an answer to the question.


I use Macrium as well and admit it gives you the ability for flexible image placement but still uses obscure naming. It also gives you flexibility in partition choice and appears robust in locating images. However, reimaging can be much slower than Windows imaging when restoring a medium size image say 40GB to a large partition 450GB (by a factor of 4!). It appears that Macrium wants to write to the remainder of the partition.
The only imaging I tried and got rid of was Paragon.

After looking at many MS imaging problems, incorrect image folder and or name is a trivial one to fix. Could MS have made their product more flexible in this regard - of course they could. This is not the big issue with MS imaging. The big issue is it's lack of robustness in locating valid vhd files. Have one 16 byte MediaID file foul up and you've had it.

I find it interesting if you criticize MS imaging, that's ok (as it should be). Criticize MS indexed search and all the fans come out screaming (like MS imaging many have problems with it).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
Move each one into a separate folder.

That's what I do with Acronis. I have 4 folders and a neat little gem called Chain2Gen which runs before Acronis starts it's backup. It manages the folders for me. The backup always goes into Set0 and Chain2Gen renames and deletes as needed so I always have 3-4 weeks worth of backups (I run mine every night).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
I keep a backup folder for each of our computers on external, place the latest image backup in it until it needs to be used, then spill it into the root of the drive.

Besides the latest image backup, in each folder I keep an original baseline image from right after install and setup which I rename to WindowsImageBackup.Baseline, then rename it properly before placing it in root for reimaging. This is in case I discover the OS in the latest image is in any way corrupted.
 
Keeping an image [WindowsImageBackup] in the root is the way windows wants it. Step one of the Image Restore tutorial shows how you can easily move and rename the image after booting from the system repair disk. As long as it is a folder with valid image contents it can be named and located what and where you like. Even when you need to boot from the System Repair disk.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
Move each one into a separate folder.

That's what I do with Acronis. I have 4 folders and a neat little gem called Chain2Gen which runs before Acronis starts it's backup. It manages the folders for me. The backup always goes into Set0 and Chain2Gen renames and deletes as needed so I always have 3-4 weeks worth of backups (I run mine every night).
The problem with Win7 imaging is that you cannot do that. As I think Greg said, that imaging is in it's infancy.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
The problem with Win7 imaging is that you cannot do that.
I'm not really sure what you are saying. I cannot comment on Chain2Gen - know nothing about it.

What I have tested is renaming a W7 Image folder, moving the folder (within a partition) and going back again to a root folder called WindowsImageBackup and it has worked. These are all as I understand it simply directory entry changes. If someone else has actually tried this and it hasn't worked let us know.

I am not advocating copying W7 images or moving across partition boundaries which involves a physical file movement. Why
1) you are moving large amounts of data. This would certainly not be a normal image file management practice. I would only consider this in exceptional circumstances.
2) I've never tried this so I couldn't comment on the risk.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
It's a pretty long infancy - 6 years so far.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Back
Top