Hi! I recently downloaded a game but I cannot start it. An error always appears: "The program can't start because d3dx9_43.dll is missing from your computer. Try reinstalling the program to fix this problem".
I tried installing DirectX Runtime here, but I also got an error before installing: "An internal system error occured. Please refer to DXError.log and DirectX.log in your Windows folder to determine the problem".
I tried running SFC /SCANNOW and it didn't found any integrity violations. I tried turning off my antivirus before installing. What should I do? Thanks in advance!
PS: Attached to this thread is the specification text file (dumped using Speccy) of my computer as well as the DXError.log and DirectX.log found in "C:\Windows\Logs" folder.
I tried installing DirectX Runtime here, but I also got an error before installing: "An internal system error occured. Please refer to DXError.log and DirectX.log in your Windows folder to determine the problem".
I tried running SFC /SCANNOW and it didn't found any integrity violations. I tried turning off my antivirus before installing. What should I do? Thanks in advance!
PS: Attached to this thread is the specification text file (dumped using Speccy) of my computer as well as the DXError.log and DirectX.log found in "C:\Windows\Logs" folder.
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My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Dell
- OS
- Windows 7 Ultimate 64-bit
- CPU
- Intel Mobile Core 2 Duo SP9400
- Motherboard
- Dell Inc. 0MR506 (Microprocessor)
- Memory
- 4.00GB Dual-Channel DDR3 (7-7-7-20)
- Graphics Card(s)
- Intel Mobile Intel 4 Series Express Chipset Family (Dell)
- Sound Card
- IDT High Definition Audio CODEC
- Monitor(s) Displays
- Generic PnP Monitor (1280x800@60Hz)
- Screen Resolution
- 1280x800
- Hard Drives
- 232GB Western Digital WDC WD2500BEVT-75ZCT2 ATA Device (SATA)
- Case
- Dell
- Keyboard
- Dell
- Mouse
- Dell
- Antivirus
- ESET NOD32 10
- Browser
- Google Chrome, Mozilla Firefox, Internet Explorer