Cannot stop endless BSOD loop

[tones911]

Greetings:
I am getting the following endless loop when I try to start up my HP Probook laptop. I cannot get into anything or stop it even to try anything.
A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is your first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:
***STOP: 0X0000007B (0xFFFFF880009A9928,0xFFFFFFFFC000000D,0x0000000000000000,0X00000000000000000

I’ve tried to start in Safe Mode to no success. Tried Start Up Repair-no success. The Last Known Configuration option came up with a blank screen and just the mouse arrow.
Any ideas? Thanks.

 

[Arc]

Hello tones911.

According to Carrona.org, STOP 0x0000007B: INACCESSIBLE_BOOT_DEVICEhttp://www.carrona.org/bsodindx.html#top
Usual causes: Hard drive, File system, Boot sequence errors, Device driver, Virus infection (in particular check the MBR)

Do you have access to another computer to download and burn a bootable iso in a blank disc/ flash drive? If so, scan the system for possible virus infection as guided in the following link.

• :ar: Windows Defender Offline

Let us know the results.

 

[tones911]

Downloaded programs to flash. Went it started to boot i received the error code 0x800703f9. Windows defender offline cannot be started.

 

[Arc]

Things are difficult when the computer does not boot at all. Try this :

Kasperksy Rescue Disk 10

 

[tones911]

was able to load and boot my PC from the flas I load Kap on. Got to the main screen but when I clicked on scan objects it would not scan.

 

[gregrocker]

Work through these steps for Troubleshooting Windows 7 Failure to Start which provides a number of bootable AV choices in the first few steps.

 

[Layback Bear]

I don't understand how this code (0x800703f9) comes along with Defender Off Line. Then
Kasperksy Rescue Disk 10 will not scan. It sound to me a hard drive problem. Not knowing the computer specs it is hard for me to recommend which hard drive test to use. Their still might be a infection also.

 

[Britton30]

What happened to the laptop just before these errors?

 

[tones911]

I was trying to remove the FBI ransomware virus.

 

[gregrocker]

Don't you think you should have mentioned that then? Had you correctly put it in the title this would have been channeled to our Security forum and already be solved.

See these solutions to the various FBI ransomeware infections:
http://botcrawl.com/how-to-remove-the-fbi-moneypak-ransomware-virus-fake-fbi-malware-removal/
http://www.bleepingcomputer.com/virus-removal/remove-fbi-online-agent-ransomware

If this fails to help post this up in our Security Forum with the threat named in the title.

 

[Layback Bear]

Well now the plot thickens. tones911 Please do what greg has suggested.
When you can please give us your system specs. I understand at the present time you might not be able to do this. It always help us help you if you share information with us. Use this.
http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

 

[tones911]

Ended up replacing the hardrive and a reinstall. Thanks eveyone for the help.