Cannot Update on Windows Update

[nitraxx]

Hi!

As you can see in this picture, i can't successfully install certain KB security updates. I downloaded the "Hotfix for Windows" as you can see, it only helped with some.
I looked around the forums but no one seems to have the same problem...

Thanks for you time!

 

[NoelDP]

Try installing the KB2556532 update offline by downloading it from http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=27033

What error message do you get by double-clicking on the failed updates?

 

[nitraxx]

Try installing the KB2556532 update offline by downloading it from Download Details - Microsoft Download Center - Security Update for Windows 7 (KB2556532)

What error message do you get by double-clicking on the failed updates?

It didn't let me install the update you wanted me to...? I mean look

I get things like:

---

 

[NoelDP]

The error messages are suggestive of system or registry corruption.
Let's start with the easier stuff (hopefully someone more expert than I can deal with the actual Updates problem along the way <g>)
It looks like you've been having problems with Updates for while - that one is from August, so System Restore is probably not a good idea.
I would suggest running CHKDSK and SFC

type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type

SFC /SCANNOW

and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

 

[JMH]

Re KB2556532
Error number FFFFFFFE

Some links you may care to peruse...
Seems there are plenty with this problem.

Error code FFFFFFFE (can't install updates) - Microsoft Answers

site:answers.microsoft.com KB2556532 + fffffffe - Google Search

 

[NoelDP]

I think fffffffe is another of those catch-all error messages that means pretty much whatever you want it to

 

[ReviverSoft]

Could you try running this and report back?

http://download.microsoft.com/downl...3-B864-9E820C1C6F9A/MicrosoftFixit.wu.Run.exe

 

[nitraxx]

Could you try running this and report back?

http://download.microsoft.com/downl...3-B864-9E820C1C6F9A/MicrosoftFixit.wu.Run.exe

here you go:

Windows Update Publisher details Issues found Repair Windows Update components
Repair Windows Update components
Repairing Windows Update components frequently resolves common Windows Update errors
Fixed

Windows Update components must be repaired
Succeeded

Repair Windows Update components
Repair Windows Update components
Repairing Windows Update components frequently resolves common Windows Update errors
Fixed

Windows Update components must be repaired
Succeeded

Issues checked Repair default Windows Update locations
Repair default Windows Update locations
Change Windows Update locations to Windows default settings
Checked

Issues found Detection details
6
Repair Windows Update components Fixed

Repairing Windows Update components frequently resolves common Windows Update errors
Windows Update components must be repaired Succeeded

One or more Windows Update components are configured incorrectly


6
Repair Windows Update components Fixed

Repairing Windows Update components frequently resolves common Windows Update errors
Windows Update components must be repaired Succeeded

One or more Windows Update components are configured incorrectly



Issues checked Detection details
6
Repair default Windows Update locations Checked

Change Windows Update locations to Windows default settings
Default Windows Update data locations have changed Not Run
The location where Windows Update stores data has changed and must be repaired



Detection details

Collection information Computer Name: FELIPE-PC Windows Version: 6.1
Architecture: x86
Time: Friday, November 11, 2011 2:59:42 PM


Publisher details

 

[nitraxx]

The error messages are suggestive of system or registry corruption.
Let's start with the easier stuff (hopefully someone more expert than I can deal with the actual Updates problem along the way <g>)
It looks like you've been having problems with Updates for while - that one is from August, so System Restore is probably not a good idea.
I would suggest running CHKDSK and SFC

type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type

SFC /SCANNOW

and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

I tried this and then attempted to install the updates. I still cannot install them.

Thanks for your help though!

 

[NoelDP]

I asked you to try installing the update from the standalone installer, also - it appears from your earlier post that you again attempted to install it from Windows Updates.
Please download the file from here - Download Details - Microsoft Download Center - Security Update for Windows 7 (KB2556532)
once downloaded, double-click or Run the file.
What EXACTLY happens, and what error message is produced?

 

[nitraxx]

I asked you to try installing the update from the standalone installer, also - it appears from your earlier post that you again attempted to install it from Windows Updates.
Please download the file from here - http://www.microsoft.com/download/en...ng=en&id=27033
once downloaded, double-click or Run the file.
What EXACTLY happens, and what error message is produced?

the link doesn't work

 

[NoelDP]

Bother - It did the first time!
Download Details - Microsoft Download Center - Security Update for Windows 7 (KB2556532)

 

[nitraxx]

I asked you to try installing the update from the standalone installer, also - it appears from your earlier post that you again attempted to install it from Windows Updates.
Please download the file from here - Download Details - Microsoft Download Center - Security Update for Windows 7 (KB2556532)
once downloaded, double-click or Run the file.
What EXACTLY happens, and what error message is produced?

I ran it and got this:

 

[NoelDP]

OK - now go to the Installed Updates listing, and double-click on that failed update (it should be at the top of the list, by default) What is the error message?

Niemiro appears to be conspicuous by his absence lately - which is a shame as he's the expert on a tool you may need to use soon.

Start by running the fixits 50202 and 50123 -
How to fix MSI software update registration corruption issues
and
How do I reset Windows Update components?
(ignore the warnings about being th ewrong OS - and Close the initial offereing of the tool, as you need to download it so you can run it properly)
With 50202, run it in Normal mode only for the moment

reboot after using each tool

then try installing the standalone again - if it installs, great, if not then please doubleclick on the latest entry in the Update History, and tell us what the error message is this time.