After Windows update on 01/16/11 I have been unable to wake up my computer with the mouse or the keyboard. So I have to manually shut down windows and I get the warning screen that Windows did not shut correctly. I am not sure though it was the update that caused the problem but that's when it began and I have not experienced it prior. Any help would be greatly appreciated!
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell Studio XPS 7100
- OS
- Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
- CPU
- AMD Phenom(tm) II X4 945 Processor, AMD64 Family
- Motherboard
- Motherboard: Dell Inc., 0NWWY0
- Memory
- 2GB DDR2 SDRAM at 667MHZ-2X1GB,DIM,P
- Graphics Card(s)
- AMD Radeon HD 6450, 1024 Mb
- Monitor(s) Displays
- Dell
- Case
- Tower
- Keyboard
- Microsoft
- Mouse
- Microsoft
- Antivirus
- Malwarebytes, Microsoft Security Essentials
- Browser
- Firefox