Canon Pixma MG5450 - NT 4.0 Policy: Driver Issue

[DaleF113]

Hi,

I bought a MG5450 2 days ago and began setting it up yesterday however stumbled across an issue where the printer driver would not install regardless of the compatibility setting. Being as it's a newly released printer I thought the drivers would be up to date and new, however I think there may be a issue with NT 4.0 driver policy as when I try to install the drivers through the device manager, it gives me that message that there's a policy in place stopping me.

Windows update always fails when trying to install the printer, however the scanner, and software included all work fine. I can scan images on wirelessly and have them saved on my computer without an issue, however there is no way to print.

I have tried disabling the policing through the 'MSC' and adding a local group policy or something along those lines. However none of this has worked. How can I get the driver to install or disable the policy to allow the printer to be installed.

My Printer

Running Windows 7 Ultimate 64x
Tried installation of the drivers both through wireless and wired, both come to the same outcome.

Any other information needed, then please ask.

Thanks!

 

[DaleF113]

Windows Update when USB plugged into the computer from the printer.

Manually trying to install the drivers through device manager.

 

[DaleF113]

I have spoken to Canon support through email and they have said this is down to a Window issue.

Does anyone have any experience of installing a Canon printer on Windows 7 where this issue is in place?