Can't discover other computers on network

cjl2009

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I have several 7 and Vista machines and a computer running Server 2008 R2 in a networking sharing the same workgroup name. All of the computers were working and were connected to the server which shares out network storage and printers. Everything was working fine until suddenly one laptop cannot discover any other computer in the network. I am still connected to the network and can successfully ping the other computers but it won't find them. I have tried disabling the firewall and all of the network settings match. I'm not really sure what suddenly went wrong. Also, all of the other computers are still connected to the network just fine.

Any suggestions?

Forgot to mention that the computer that doesn't work is Win 7 Ultimate.
 
Last edited:

My Computer My Computer

OS
Windows 7 x64 Ultimate
CPU
Core i7 920
Motherboard
Asus P6T
Memory
6 GB
Graphics Card(s)
Nvidia Geforce 260
Monitor(s) Displays
Dell E228WFP
Screen Resolution
1680 x 1050
Hard Drives
750 GB Western Digital Caviar Black
PSU
Corsair
Case
Thermaltake
Have you tried resetting everything on that computer to default settings and setting it up the way you originally did?
 

My Computer My Computer

Computer Manufacturer/Model Number
Apple Macbook Pro (April 2009)
OS
W7 Ult. x64 | OS X
CPU
Intel Mobile Core 2 Duo 2.93Ghz [T9800 Penryn]
Motherboard
NVIDIA nForce 730i Rev. B1 [Mac-F2268EC8 (U2E1)]
Memory
4096MB Samsung DDR3 Dual Channel [PC3-8500F 1066Mhz]
Graphics Card(s)
NVIDIA GeForce 9600M GT 512MB [G96M Rev. C1]
Sound Card
SB X-Fi Surround 5.1 USB | Onboard Realtek (Disabled)
Monitor(s) Displays
Acer x223wbd 22" | Apple Anti-Glare 17" (Disabled)
Screen Resolution
{Current} 1440x900 {Acer} 1680x1050 {Apple} 1920x1200
Hard Drives
{Internal}
Seagate Momentus 320GB 2.5" 7200RPM [ST9320421AS]

{Externals}
LaCie 320GB USB 2.0 HDD [301284UR]
LaCie 750GB USB 2.0 FW400 eSATA HDD [301314U]
LaCie 1TB USB 2.0 HDD [301304UR]
PSU
Magsafe
Case
Aluminum/Unibody (MBP52)
Cooling
2 x 6000 RPM Fans
Keyboard
Logitech G-15v2 [PN 920-000379]
Mouse
Logitech G-9 [PN 910-000338]
Internet Speed
12Mbps/2.5Mbps w/ 24Mbps Speed Boost [Comcast]
Other Info
Logitech X-540 Speakers [PN 970223-0122]
Sennheiser PC-151 Headset
I have tried resetting everything and it doesn't seem to help.
I'm not sure if this is related but if I type ipconfig in command prompt I get several hundred tunnel adapter local area connection results. Similar to this post (except I am up to 315 of them right now) How to remove the (52 at present!!!) "tunnel adapter Local Area connection" shown in IPCONFIG ALL?

Also, this computer is a laptop that travels between two networks frequently. These are the one at home and one at school. The school one is just a wireless connection for internet.
 

My Computer My Computer

OS
Windows 7 x64 Ultimate
CPU
Core i7 920
Motherboard
Asus P6T
Memory
6 GB
Graphics Card(s)
Nvidia Geforce 260
Monitor(s) Displays
Dell E228WFP
Screen Resolution
1680 x 1050
Hard Drives
750 GB Western Digital Caviar Black
PSU
Corsair
Case
Thermaltake
Do you have automatic updates turned on, and if so did your issues start Wednesday?
 

My Computer My Computer

Computer Manufacturer/Model Number
Homebrew PC - "Alpha_Dawg"
OS
Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
CPU
Intel Core 2 Quad - Q9550 - 2.83GHz stock - OC'd to 3.6GHz
Motherboard
Gigabyte EP45-UD3P
Memory
4GB DDR2 800MHz (PC6400) OCZ Reaper
Graphics Card(s)
Nvidia GE Force 8800 GTS
Sound Card
Asus Xonar DX
Monitor(s) Displays
Samsung SyncMaster 2333HD
Screen Resolution
1920 x 1080
Hard Drives
WD Caviar Black 750GB - 7200RPM - 32MB cache
WD Caviar Green 1.5TB - 5400RPM - 64MB cache
WD Caviar Green 2.0TB - 5400RPM - 64MB cache
PSU
PC Power & Cooling Silencer 750
Case
Gigabyte 3D Aurora
Cooling
Case is Air - 5ea. 120mm fans (mix of Arctic and Xigmatec)
Keyboard
MS Natural Wireless KB
Mouse
MS Wireless Mouse
Internet Speed
50 mbps down/5 mbps up
Other Info
AVerMedia - AVerTVHD G2 Dual Tuner Card
I do have automatic updates turned on, however, the problem started several weeks ago. I just haven't gotten around to fixing it until now.
 

My Computer My Computer

OS
Windows 7 x64 Ultimate
CPU
Core i7 920
Motherboard
Asus P6T
Memory
6 GB
Graphics Card(s)
Nvidia Geforce 260
Monitor(s) Displays
Dell E228WFP
Screen Resolution
1680 x 1050
Hard Drives
750 GB Western Digital Caviar Black
PSU
Corsair
Case
Thermaltake
I do have automatic updates turned on, however, the problem started several weeks ago. I just haven't gotten around to fixing it until now.

Since you said it was working, it may have been caused by a recent update... try restoring to a previous date and let us know what the results are.
 

My Computer My Computer

Computer Manufacturer/Model Number
Homebrew PC - "Alpha_Dawg"
OS
Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
CPU
Intel Core 2 Quad - Q9550 - 2.83GHz stock - OC'd to 3.6GHz
Motherboard
Gigabyte EP45-UD3P
Memory
4GB DDR2 800MHz (PC6400) OCZ Reaper
Graphics Card(s)
Nvidia GE Force 8800 GTS
Sound Card
Asus Xonar DX
Monitor(s) Displays
Samsung SyncMaster 2333HD
Screen Resolution
1920 x 1080
Hard Drives
WD Caviar Black 750GB - 7200RPM - 32MB cache
WD Caviar Green 1.5TB - 5400RPM - 64MB cache
WD Caviar Green 2.0TB - 5400RPM - 64MB cache
PSU
PC Power & Cooling Silencer 750
Case
Gigabyte 3D Aurora
Cooling
Case is Air - 5ea. 120mm fans (mix of Arctic and Xigmatec)
Keyboard
MS Natural Wireless KB
Mouse
MS Wireless Mouse
Internet Speed
50 mbps down/5 mbps up
Other Info
AVerMedia - AVerTVHD G2 Dual Tuner Card
On the Windows 7 laptop with the problem do this.

Go to command prompt and type regedit then hit enter, navigate to the following key and make this adjustment.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
create or modify 32-bit DWORD: LocalAccountTokenFilterPolicy
set the value to: 1
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
The restore points only go back a little bit over a week (the problem began before then). I tried the registry fix, it wasn't in there so I added it and it still doesn't work.
Also, I noticed that one of the computers I have isn't in the same workgroup (though it still connects fine to the server). The problem computer can see that one, but none of the others. Also, all of the other computers can see the problem computer.
Thanks for your help!
 

My Computer My Computer

OS
Windows 7 x64 Ultimate
CPU
Core i7 920
Motherboard
Asus P6T
Memory
6 GB
Graphics Card(s)
Nvidia Geforce 260
Monitor(s) Displays
Dell E228WFP
Screen Resolution
1680 x 1050
Hard Drives
750 GB Western Digital Caviar Black
PSU
Corsair
Case
Thermaltake
The restore points only go back a little bit over a week (the problem began before then). I tried the registry fix, it wasn't in there so I added it and it still doesn't work.
Also, I noticed that one of the computers I have isn't in the same workgroup (though it still connects fine to the server). The problem computer can see that one, but none of the others. Also, all of the other computers can see the problem computer.
Thanks for your help!

Did you reboot after tweaking registry?
 

My Computer My Computer

Computer Manufacturer/Model Number
Homebrew PC - "Alpha_Dawg"
OS
Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
CPU
Intel Core 2 Quad - Q9550 - 2.83GHz stock - OC'd to 3.6GHz
Motherboard
Gigabyte EP45-UD3P
Memory
4GB DDR2 800MHz (PC6400) OCZ Reaper
Graphics Card(s)
Nvidia GE Force 8800 GTS
Sound Card
Asus Xonar DX
Monitor(s) Displays
Samsung SyncMaster 2333HD
Screen Resolution
1920 x 1080
Hard Drives
WD Caviar Black 750GB - 7200RPM - 32MB cache
WD Caviar Green 1.5TB - 5400RPM - 64MB cache
WD Caviar Green 2.0TB - 5400RPM - 64MB cache
PSU
PC Power & Cooling Silencer 750
Case
Gigabyte 3D Aurora
Cooling
Case is Air - 5ea. 120mm fans (mix of Arctic and Xigmatec)
Keyboard
MS Natural Wireless KB
Mouse
MS Wireless Mouse
Internet Speed
50 mbps down/5 mbps up
Other Info
AVerMedia - AVerTVHD G2 Dual Tuner Card
Yes, I rebooted the computer after making the changes to the registry.
 

My Computer My Computer

OS
Windows 7 x64 Ultimate
CPU
Core i7 920
Motherboard
Asus P6T
Memory
6 GB
Graphics Card(s)
Nvidia Geforce 260
Monitor(s) Displays
Dell E228WFP
Screen Resolution
1680 x 1050
Hard Drives
750 GB Western Digital Caviar Black
PSU
Corsair
Case
Thermaltake
Usually these types of problems are caused by which ever A/V or third party firewall you are running. Often times the only way to fix this problem is by uninstalling those third party programs. Sometimes when you reinstall them they will pick up the Win 7 network and make the appropiate adjustments after the new installation.

The extra tunnel adaptors being created indicates a problem with IPv6 or the involved settings, possibly even the router.

You can use IP commands to flush the DNS and old tunnel settings.

Go through the commands in the link below to flush or renew your DNS and IP. After that reset your router although usually just resetting the router will flush those old IP's.
http://ss64.com/nt/ipconfig.html
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
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