Solved Can't download anything with IE11 win7

[robwin7fo]

Hello everyone,

I am facing this nasty problem that IE11 on Win7 can't download anything. I tried to download malwarebytes, but it gives a return "Unable to download". This goes with anything else for downloading. I use AVG, and disabled Firewall and all other components, to no avail. I used USB drive to get the latest malwarebytes from other machine and run it, with no threats found, otherwise clean. I restored the system to 19th of June to make sure it skips the trouble, but this also didn't correct it. I followed the advice from this link, http://www.sevenforums.com/browsers-mail/135720-ie9-wont-download-files-2.html but the "Do not save encrypted pages to disk" checkbox is already unchecked from the beginning in my case, yet this trouble still persists. I wonder if anyone still have some more idea, please.

Thanks,

Rob

 

[essenbe]

You may try this, but read the information boxes first http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html

 

[robwin7fo]

essenbe:

Thank you for the reply. I did just as you said, but the same error message persists as, "unable to download mbam-setup..."

 

[essenbe]

Have you tried to download another file from another web site? I would try that to make sure it isn't something with Malwarebytes site. Other than that, I really don't know.

 

[robwin7fo]

I have just tried AdwCleaner5.001, but it resulted with the same error. Thank you again.

 

[ICIT2LOL]

Robwin just as a try disable the AVG - in fact I think it is a crap software but that is just me personally - and try again

Now you could also try these in safe mode

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2 >in safe mode if need be

 

[ThrashZone]

Hi and welcome to SevenForums,
Disabling AVG rarely works it must be uninstalled,
Go to uninstall a program and uninstall AVG
Then run the uninstall utility as well after,
Download tools and utilities | AVG Worldwide

Then download and install MSE for testing,
Microsoft Security Essentials - Microsoft Windows

Use Safe mode with networking if need be,
Safe mode with networking,
Shut down your machine, Unplug-Hold the power button downfor 30/45 seconds (Power Drain)
Power up and Tap the F8 key continuously until you see ablack page with white text,
Use the down arrow key to toggle to safe mode withnetworking/ hit the enter key.
Login as usual

Other advanced methods,
http://www.sevenforums.com/tutorials/69585-safe-mode.html

Advanced startup options (including safe mode) - Windows Help

After the above reset ie11 as posted in post #2

If still no joy
Use Clean boot,
http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.

 

[robwin7fo]

I am still trying to get this "sfc scannow" right which is giving me a headache. I have not used it before. And now it tells me that, "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log." There again, I am trying to figure out how to solve this at the moment.

As soon as I finished this, I will attempt what ThrashZone has advised above. Many thanks to you for all the inputs. I will let you know of the results.

 

[ThrashZone]

Hi,
Run sfc 3 times in a row booting between each run
Post the last results.

 

[robwin7fo]

I ran it three times. The same error shows up, "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log."

Thank you again. Next, I will try your first suggestion.

 

[ThrashZone]

Hi,
You might try creating a new administrator user account and see if it has the same issue
If so review this,
http://www.sevenforums.com/tutorials/3413-repair-install.html

 

[GokAy]

Lets see what is corrupt or not

run in cmd:

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\desktop\sfcdetails.txt"

and attach the sfcdetails.txt here - http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[robwin7fo]

ThrashZone:

Unpleasant news. I un-installed the AVG according to the instruction. I went to Safe mode with networking taking notes the Power Drain. There it does the downloading with no problem. After that I went back to the normal Start up. But with No Joy as you mentioned. So, the next alternative was to do the clean boot following the links bearing your signature. A lengthy step but I managed to do it to the end. Again, still no luck.

Thanks for the help. to date.

 

[robwin7fo]

GokAy:

Here is the sfcdetails.

Thank you so much.

 

[ThrashZone]

Hi,
More info on cmd = command prompt
http://www.sevenforums.com/tutorials/947-command-prompt.html

Did you make a new administrator user account ?

 

[ThrashZone]

Looks like a continuing issue with windows update KB3068708
http://www.sevenforums.com/tutorials/24373-windows-update-uninstall-update.html

 

[robwin7fo]

ThrashZone:

I have uninstalled the KB3068708 update. The downloading problem persists. Also, I am curious to hear of the sfcdetails I sent above, on what effect the result of the corrupted file bear on this matter. I don't know how to remove it, and as it is, the sfc scannow always results in error in cbs.log. Thus, I have not created yet the administrator user account, waiting for that one to be solved first. As for now, I use no password to access the System, but just automatically goes to the desktop the minute I switch the machine on.

Thanks for your time again.

 

[ThrashZone]

Hi,
You might need to look for KB3022345 as well
Both of those are related to win-10
And there are a bunch more
http://www.sevenforums.com/general-...windows-10-upgrade-updates-windows-7-8-a.html

I'm not exactly sure how to proceed ?
Seems the easiest test is to create a new account.

 

[UsernameIssues]

ThrashZone:

I have uninstalled the KB3068708 update. The downloading problem persists. Also, I am curious to hear of the sfcdetails I sent above, on what effect the result of the corrupted file bear on this matter. I don't know how to remove it, and as it is, the sfc scannow always results in error in cbs.log. Thus, I have not created yet the administrator user account, waiting for that one to be solved first. As for now, I use no password to access the System, but just automatically goes to the desktop the minute I switch the machine on.

Thanks for your time again.

Please restart the computer and run the SFC scan once again.

If it finds stuff that it cannot fix, please follow GokAy's instructions in post #12 again.

These errors do not impact your system in any way. They are just annoying and costing us a lot of time in the forums. Microsoft knows about the issue and says that they will issue a fix/update soon. Do not hold your breath :-(

 

[robwin7fo]

I have removed that one as well. The same result is observed. I am sure there will be a point when some new idea will pop up, knowing your expertise in this field. As for the new account, sure I will do it, after the sfc_error being made clear to me. I am very curious to know the effect of getting this particular thing right.