Solved Can't download google updates (+++) even thou IE11 is running fine

jnh999

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Hi-Have HP P6000 Win 7 Home Prem 64 bit: IE11 allows me to visit any web site but when I attempt to
update programs (ex: Google Chrome, Spybot and...) I get message that 'NO internet connection'.
Have disabled firewall, NOT running any antivirus right now (system had Norton 360 and McAfee in past but currently are not enabled - via msconfig). Any help is greatly appreciated...jnh999
 

My Computer My Computer

At a glance

win 7 home premium 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp p6000
OS
win 7 home premium 64 bit
Hard Drives
750gb
Browser
ie11
How are you trying to update Chrome ?

It`s done through Chrome`s settings.
 

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Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
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Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
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Asus Sabertooth Z170 Mark 1
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Chrome update

It just informs me that 'No internet connection' and to Whitelist Google Chrome (Firewall are DISabled).
Also get same ie error when attempting to download Spybot (and other programs). Please note that I can view web sites Without any problems - just not able to download any file updates...jnh999
 

My Computer My Computer

At a glance

win 7 home premium 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp p6000
OS
win 7 home premium 64 bit
Hard Drives
750gb
Browser
ie11
Hi,

It's not recommended to use more than one security products together, it might conflict so can you please remove other security products and check if that helps?

Thank you.

Praveen
Norton Support!
 

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Windows 7 Ultimate x64
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
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